Lily's Haven

2.5 / 5.0

Fair (97 Ratings)

Apartment in Umhlanga

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Located in Umhlanga, 2 km from Gateway Entertainment Centre, Lily's Haven is a self-catering accommodation with secure private parking. The building has a spa and wellness centre and indoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Family friendly

Map of Umhlanga

Nearby attractions

uShaka Marine World

10.2 mi

Durban Botanic Gardens

9.4 mi

Moses Mabhida Stadium

7.7 mi

Suncoast Casino, Hotels and Entertainment

8.1 mi

Available Rooms

Apartment

1 Sofa • 1 Double • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Lily's Haven

$$$$

2.5 / 5.0

Fair (97 Ratings)

Apartment in Umhlanga

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Located in Umhlanga, 2 km from Gateway Entertainment Centre, Lily's Haven is a self-catering accommodation with secure private parking. The building has a spa and wellness centre and indoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Family friendly

Map of Umhlanga

Nearby attractions

uShaka Marine World

10.2 mi

Durban Botanic Gardens

9.4 mi

Moses Mabhida Stadium

7.7 mi

Suncoast Casino, Hotels and Entertainment

8.1 mi

Available Rooms

Apartment

1 Sofa • 1 Double • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

2.5 / 5.0

Fair (97 Ratings)

100% verified reviews

0.5 / 5.0

Nov 2024

Disgusting

Nothing, she has a very bad attitude towards the tenants that's all

Bad attitude

0.5 / 5.0

Oct 2024

Will not be engaging with this property again.

No Wifi. No DSTV . Keys arrangement was too time consuming I had to go by three times. Sofa was Old and dirty. Place was very unkept

Hosting skills lacked and apartment was over Priced for no important essentials

3.5 / 5.0

May 2024

close to Shops, but few things need to be improved and even water was just drippling no power or pre

good not far from Gateway , walking distance

The air con was out of order only fan available which is just when is hot.

0.5 / 5.0

Jul 2023

Worst stay ever

Nothing

This is a terrible place to stay, one of my worst ever. The bed is not comfortable,the stove is broken an the couch is broken. The guards don't even know about the flat when u get there. I don't recommend it to anyone.

4.5 / 5.0

May 2023

it was satisfying

no breakfast

remote batteries were flat

0.5 / 5.0

Mar 2023

Horrible ☹️

only close to amenities

everything! Furniture was broken, mattress smelled with urine, kitchen had no lights, stove was broken, pipes were leaking, no cleaning agents were given, shower gel, soaps, toilet paper etc were NOT available on arrival. Loose broken electrical cables were running on the stove. The rooms had a horrible stale smell. The parking area was filthy. The kitchen and lounge was like a dungeon instead of a Haven. Yet it I paid a high price for this place, it was not worth even 50% of the price I paid. Towels (2 per person) and sheets were changed once a week. Bookings.com emailed to say the owner deducted R300 from R1000 security deposit for no reason. It’s 14 days later and I did not receive any reimbursement. I got my own helper to clean the place and a plug was packed away with my belongings when I left. The only good thing the owner did was to enquire about the plug which I returned immediately the next day!

3.5 / 5.0

Mar 2023

It was Ok But they can do better with the kitchen stove that is taped down with a solartape

I liked how close it was to Gateway

When we arrvied friday evening the security guard at the gate was rude and impatient with us

1.0 / 5.0

Dec 2022

Key and security damage scam

The indoor swimming pool and the security guards were super friendly

First of all, the check-in was at night all due to the people that stayed there the night before checking out late, and they were cleaning it from 10 am to 17:30. The bed has no legs, the sofa has no legs, and it looks like it's collapsing.There's a rag kept under the hand basin to absorb the leaking water. It smells very, very terrible and makes the place smell When I was reading reviews about the key and damage deposit of R1000, it was too late to cancel .I, however, went and took pictures of everything that I found wrong .What I found astonishing is that some of the wrongs in there, she had to keep the key and damage deposit from previous clients ,but she never fixed it. The sleeper couch had marks, and the fitted sheet that came out with it had yellow marks looking like paint. How can I be told the unit must be inspected before deciding to refund me ,meanwhile there's people checking in the same day? when will the full inspection be completed while there's new people that checked in?I will never go back there, and I suggest you read reviews before booking this place.Why is the inspection not done when we are handing over the keys, while I am also present ?luckily, I took videos and pictures

3.5 / 5.0

Nov 2022

Good

Even though I did not stay there due to unfortunate reasons with the previous tenant not wanting to go and they had to refund me, which was also quick. The service was good. I was informed of everything and updated of circumstances changing

4.0 / 5.0

Oct 2022

It was really good, it felt like home

I did like the location of the property, the pool, actually I liked everything

Changing of furniture

0.5 / 5.0

Oct 2022

poor

very bad

pool

4.0 / 5.0

Sep 2022

Should at least provide us with washing machine as we were not able to wash our clothes

Location

The fact that we didn't see a pool

0.5 / 5.0

Sep 2022

Bad

Very poor hosts wouldn’t recommend this place again she is absolutely selfish and doesn’t care about clients. Has been avoiding my calls for my deposit refund she even blocked my number.

0.5 / 5.0

Jul 2022

Lily's Hell Hole

Nothing

It was a nightmare getting in after a long trip. A over complicated game of proof of payments, codes and locks without a human in site who cares. Security at the building treated me like some lost person looking for a home. No Wifi, No DSTV ( what was the TV and decoder for ? ) Building was filthy, place looked like a Crack Den. Dark and gloomy flat. Operators could not be bothered with a dustbin bag in the Dustbin. More like Lily's Hell Hole. I was there for 5 mins and then booked in at the Town Lodge across the road. I told the operator that I was unhappy and would be leaving and all I got was another long list of how I must manage the Key. No apology, no interest. How are individuals like this allowed to run a business ?

0.5 / 5.0

Jun 2022

Bad

I didn't like anything. The place was dirty, we couldn't view it before paying and now she is refusing to pay our money back. She scams people of their money, doesn't clean the unit, forces you to pay security deposit and doesn't give it back. I would not recommend anyone using that place. It looks like a brothel and look very dirty. The owner even lied and said that we broke glasses and made the place dirty so that she keeps the deposit. That place should be close and I will make sure of that.

I didn't like anything about that place. It looks like a brothel and its very dirty

0.5 / 5.0

Jun 2022

Not a homely made space, it looks like one of those backpackers hostels. As a frequent traveler, I was really disappoint

The entire apartment was cold & dull with old appliances and uncomfortable bed.

Bed, appliances, lighting, temperature & smell.

0.5 / 5.0

Jan 2022

Misrepresentation and undue enrichment

Absolutely nothing

The place was extremely dirty and substandard. The price was almost 10 times overrated.

1.5 / 5.0

Jan 2022

I enjoyed visiting places of interest.

I'm very disappointed by the treatment I got when I arrived. I arrived at 14h30 but only got in at 16h45,told that the apartment is still being cleaned. Moved to another building at Central Place & the security would not let us in. It was really a struggle, we had to fight on the phone with those unreasonable ladies. Up to now I'm still waiting for my deposit money. I would never recommend Lily's Haven to my friends & family because of their bad service.

I regret booking there. No breakfast no cleaning service and bad service. Imagine waiting almost 2hours to get in in the rain. The apartment had no view, it's in the parking lot.

2.5 / 5.0

Nov 2021

Passable

Nothing

Pay deposit for key and protection

2.0 / 5.0

Nov 2021

Disappointing

Quite place and freedom

4.0 / 5.0

Nov 2021

Very good

The pool facility and security

no hot water for 2 days

5.0 / 5.0

Oct 2021

Excellent

The location was ideal as Gateway was in walking distance.

The swimming pool was not operational. I was looking forward to the pool due to covid reasons not going to the beach.

3.0 / 5.0

Aug 2021

Pleasant

Clean and comfortable living environment. At times a little noisy.

There was no WiFi or coverage in the unit and this is very problematic if you are on a business trip. I am battling to get an invoice from the host for the amount paid. As stipulated this is a business related trip and I need an invoice for expense claims.

2.5 / 5.0

Aug 2021

Constructions work noisy

not applicable

FAQs

How much does this apartment cost compared to others in Umhlanga?

The average price for a rental in Umhlanga is $107 per night. This rental is $26 less expensive than the average.

Is parking included with this apartment?

Yes, parking is listed as an amenity at Lily's Haven. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

Yes, a swimming pool is available for use at Lily's Haven. Enjoy the water!

Is Lily's Haven pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Lily's Haven?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Lily's Haven

Apartment in Umhlanga

Reasons to book

About this apartment rental

Amenities

Map of Umhlanga

Nearby attractions

Available Rooms

Apartment

Lily's Haven

Apartment in Umhlanga

Reasons to book

About this apartment rental

Amenities

Map of Umhlanga

Nearby attractions

Available Rooms

Apartment

Ratings and reviews

FAQs

How much does this apartment cost compared to others in Umhlanga?

Is parking included with this apartment?

Is there a pool at this apartment?

Is Lily's Haven pet friendly?

What amenities are available at Lily's Haven?

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