Four Points by Sheraton Brisbane
Hotel in Brisbane City
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Located 500 metres from Eagle Street Pier Ferry Terminal and Queen Street Mall, Four Points by Sheraton Brisbane offers a restaurant and a fitness centre. Each room features a flat-screen TV and an iPod docking station.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Brisbane City
Available Rooms
Superior Twin Room
2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Queen Room
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior King Room
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with City View
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Suite, 1 Bedroom Junior Suite, 1 King, Sofa bed
1 King • 559 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
9.0 / 10.0
The staff was very kind and helpful. Special mention to guest service manager Ivy who helped us a lot during our stay
8.0 / 10.0
Perfect location right in the middle of the city, bed was super comfy and room was what you would expect, very good.
Supplied coffee wasn't great, I don't expect a barista but a good old jar of Nescafe Blend 43 would have been great. And maybe a complimentary bottle of wine ;)
8.0 / 10.0
Location
Replacement of teas when used
6.0 / 10.0
The space and facilities for disable
10.0 / 10.0
The room was big and comfortable. Big bathroom. Nice view of the city. Excellent location. Comfortable bed. 10/10.
All good
7.0 / 10.0
Clean and convenient
Had to go next door for pool
8.0 / 10.0
Buffet breakfast was amazing- great selection and included in room rate! Room was tidy, staff were helpful and polite. I was concerned prior due to some bad reviews, but experienced none of those issues so figure its just people nit-picking.
Wasn't clear to me until arrival that the pool isn't actually on site - its the building next door, little annoying and feel like this needs to be more clearly stated - that they dont have a pool, they give you access to one at the Westin. Although we didn't mind, it was worth the walk. The pool is absolutely beautiful - pool bar only opens fri to sun 12-5pm, but great experience.
6.0 / 10.0
The buffet breakfast
Even though we booked 3 rooms, we were put on seperate floors which was a hassle as your room card only does your floor, so we were having to meet up on the 1st floor just to get to the other rooms. And instead of paying for 3 rooms the rooms were put through separately, and had to pay the rooms as a deposit, and the payment would be released after we check out, but as we added stuff during the stay they had to take more money. It’s a very confusing process. And having a physical credit card to check in was a hassle. Not everyone carries the cards anymore. And we had a delay in one of the rooms which we think they rushed as there was blood left in the toilet.
8.0 / 10.0
Comfortable
Check in was slow
7.0 / 10.0
Reasonable location. Fairly new but all the black decor in hallways did my head in.
Long wait at small reception to get service or checkin
7.0 / 10.0
Check in process was too slow
6.0 / 10.0
The staff were nice
The price! Really disappointed, sorry. Having never stayed at a Sheraton, I thought it was a premier brand. I booked here as I wanted to have a series of breakfast meetings with clients. The 'Eatery' was certainly not the place to sit with a client! At $299 / night I would have expected far better. This is on a par with the IBIS I stayed at last week in Perth at only $200 / night. Don't get me going about the dynamic daily pricing. Morals and ethics out the window on that one.
The shower! It trickles water. It either has water restriction washers or just low pressure (27th Floor) . Seriously you need to get up 5 mins early to allow for a long shower. I had to call housekeeping one day as my room wasn't cleaned. Another day the cups weren't cleaned and bin not emptied.
It all comes down to price. If you're going to leverage the brand and over charge, at least get the service right.
Facilities? Nada. They are all next door. It has a breakfast room and that's it. No restaurant, no bar. The lobby is tiny and always crowded. Calling yourself a four star Hotel is a joke. I certainly won't be staying at a Sheraton again.
And Yes I did complain at the time. Just got a lame reply (see messages)
I don't normally complain, look at my other reviews, mostly 8,9,10
7.0 / 10.0
Central location
Quick check in
Staff let me check in early
Stains on bed sheets
Constant noise throughout night from nearby construction
7.0 / 10.0
Block out blinds, comfy beds. The staff were great very friendly. The breakfast we have was great.
The room was quite dusty, need an air filter. Also I didn’t like the system they use for the do not disturb/clean room system, you have to open the door to see which on you’re pressing. Just put some labels on the switches.
6.0 / 10.0
Was ok
Was ok
10.0 / 10.0
Location was perfect, rooms were inviting and lifts were frequent.
8.0 / 10.0
Friendly staff and location was great
Didn’t realise the pool is actually in hotel next door and shower pressure was very low and not very hot
10.0 / 10.0
Loved everything - your team especially were excellent! Location was spot on for everything we wanted to visit.
8.0 / 10.0
Clean, comfortable bed, great for short business stay
Carpeted floors make wheeling luggage difficult
4.0 / 10.0
Price of valet parking
9.0 / 10.0
Valet Parking, easy check in, 12pm check out, beautiful rooms with great black out curtains
3pm check in, couldn’t check in any earlier so had no time to enjoy the hotel before having to leave for an event immediately after check in
10.0 / 10.0
the location was excellent and the staff were excellent.
no comment
FAQs
How much does this hotel cost compared to others in Brisbane City?
The average price for a rental in Brisbane City is $124 per night. This rental is $33 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton Brisbane. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton Brisbane. Enjoy the water!
Is Four Points by Sheraton Brisbane pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Brisbane?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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