Platinum Hotel and Casino Bansko
Hotel in Bansko
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Internet / Wifi, Parking and more
About this hotel
Located 650 metres from the Gondola Ski Lift in Bansko, Platinum Hotel and Casino Bansko offers an indoor pool, a sauna, a Turkish Bath and a fitness centre, all free of charge.
Amenities
Pool
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Bansko
Available Rooms
2 Single or 1 Queen • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Queen • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 473 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa or 1 Queen • 236 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa or 1 Queen • 236 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
8.0
Yemekleri çok lezzetli ve güzeldi. Otelin konumu hem kayak pistine hem de merkeze yakındı. Resepsiyon ve restoranttaki otel personeli güler yüzlü ve ilgili. Her konuda yardımcı olmak için ellerinden geleni yapıyorlar.
Çarşaflar ve havlular temizdi. Ancak banyo tuvalet ve odadaki genel alan temizlenirken özen gösterilmemişti. Banyo küveti kirliydi. Odadaki halı düzgün süpürülmediğinden halıda küçük saç topakları vardı. Housekeeping e odayı temizlemesini rica ettim. Tuvalete bir temizlik ilacı sıktı sifona bastı ve gitti. Odada kullandığımız bardakları banyo lavabosunda deterjansız eliyle durulayıp bıraktı. Türk hamamının olduğu bölümde yerler kirliydi.
10.0
הצוות מהיר וזמין לכל בקשה, איכותי ואכפתי, לציין כי הייתי במלון לפני שנתיים והשירות השתפר משמעותית, אין לי תלונה אחת על השירות.
הגיוון באוכל, הייתי מוסיף סלטים קצוצים יותר ולא רק מלפפון ועגבנייה חתוכים (היה גם סלטים אבל לרוב זה היה מלפפון גבה גדול נפרד ועגבנייה חתוכה ל4)
הריהוט בחדרים קצת מיושן, צריך לדאוג למקלחון ארוך כדי שהמים לא יצאו במהלך המקלחת
10.0
Nice and cozy hotel with friendly staff. The room was spacious and warm with very comfortable bed. Delicious breakfast.
10.0
Perfect, perfect, perfect stay!
10.0
Everything at the hotel was amazing, the staff, the food, the rooms, Bansko as well. Will come again for sure!
7.0
staff were nice. Casino inside is really good
the kitchen and food wasn’t at all vegan friendly. Staff barley understood what it was or what to do and were inconsistent- i needed to explain every meal from scratch. very dissatisfied with the food for vegan
10.0
Great location, friendly staff, clean facilities, overall great experience!
6.0
only casino was good and the massage (not spa area)
staff was generally rude with exceptions (mr. serdal at front desk etc.), very small balcony, not clean enough (there were hairs at the bathroom floor, we needed another cleaning and housekeeping laughed at our demand?), limited open buffet
10.0
the hotel was really nice and the staff were super amazing and accommodating. we had some trouble with our booking reservation and they were patiently helping us and even upgraded us to a junior suit to make our stay pleasant. location was perfect and everything was great!! definitely coming again
the beds and pillows weren’t so comfortable, but it was ok.
10.0
I arrived little bet late, it was dark outside but even we we're late, they staff was friendly and so as we. Helped with bag's, and showed as the room we were staying.
Food well, food.... it was amazing. I Liked everything.
Breakfast good. Everything fresh and you can taste the freshness.
Dinner, like I said - perfect. Meat was amazing, salad, pork, chicken, perfect. The cook made smoke accidentally, but it was fine. Because you can smell barbecue. And stuff was friendly to apologise about the smell from smoke.
Room - good, fridge was working, all the necessary thinks was there tea, coffee and sugar. Towels, bathrobes, slippers. Perfect.
Extras:
Bar, always open, drinks was good as well only i missed the chocolate drink, next time I will get one.
Spa- well I finally tried the massage, will say it was ok, well can't say more because it was my first time
Swimming pool- warm and well maintained just last day's it was bit cold for my liking.
Sauna/steam room- hot and awesome. Needed understand how sauna worked but i managed.
Location- well it's not near ski lift about 15 min walk, main streat with resturants and othere stuff 5 - 20 min walking distance, depending were you want to go.
Staff- friendly, helpful, knowledgeable. Asked about ski rental and transport. You can get equipment in hotell and transport is free to ski lift.
Will be returning in this hotel
It's not like i didn't like. It wasn't bothering me a lot
Casino was closed
End of holiday the swimming pool was a bit to cold
1.0
Nothing
the bathroom was old. booking should not accept hotels that don’t post pictures with the bathrooms. Food was terible, they did not provide full informations regarding new years party, staff does not speak english.
9.0
The place was very nice, theo food was good, I feel very relaxed after the stay and I enjoyed it.
Everything was ok, but I think the personal should learn a little bit more english.
1.0
The Only very nice person in the hotel was the one in chrage of the ski equipment and massages.
We booked a Kosher hotel with Kosher food but the Kosher returant was not opened.
.We booked a hotel with a kasino but the Kasino was not opened.
When we asked for a cup of water at dinner we had to pay. FOR WATER!
They are probably going to write back that they are sorry that I feel this way and that they will take care of this but when we asked for a refund they said this is the policy.
We were very dissapointed from the whole visit.
1.0
nothing
false advertising, halfboard included but offered only breakfast. booked a room for three adults with three beds but one was not a bed but extendable armchair, definitely not a bed for an adult. shame to have a person sleeping as if in camping in a hotel. Also, advertising casino but casino was closed. False, dishonest advertising
10.0
Exellent staff whiling to help and very polite. A small gesture from them offering us wine for our friends’ birthday surpised us and really made us all feel welcomed. Credits to Theodoros for the special service. Bed and room was really comfortable and spacious
Food buffet was a bit poor but the a la carte menu on Sunday night was really nice
9.0
The staff was very polite and nice. The rooms were clean, there is a lot of fun stuff to do.
The water in the hotel is not drinkable and there were no bottles with water at all.
7.0
Food was great. The hotel is good and close to the ski gondola and to the main street.
Generally the hotel was good and satisfied our needs.
Rooms for 3 people are too small and not enough space for anything. We had to upgrade our room to gain some space to suite.
Some small and annoying things - there is no free water during dinner and you should pay the hotel for drinks including water. Fun Zone - all games are not for free and you should pay to play (ping-pong, pool. foosball).
4.0
we upgraded to kosher and we were very happy with kosher food. BUT the 30eu per day upgrade is outrageous. there is no real credit for regular half-board.
Housekeeping staff, spa staff and restaurant staff were excellent.
Front desk was very unhelpful and even unknowledgeable about basic things in Bansko - ski-lesson, ski-rental etc. etc.
5.0
Well located close to the sky center and town center.
Breakfast and dinner very average. Thye charge the drinks appart like a very old fashioned moneyseeker way.
FAQs
How much does this hotel cost compared to others in Bansko?
The average price for a rental in Bansko is $64 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Platinum Hotel and Casino Bansko. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Platinum Hotel and Casino Bansko. Enjoy the water!
Is Platinum Hotel and Casino Bansko pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Platinum Hotel and Casino Bansko?
We found 11 amenities for this rental. This includes pool, internet / wifi, smoking allowed, parking, and laundry.
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