Holiday Inn Birmingham City, an IHG Hotel
Hotel in Birmingham
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
This modern hotel offers free Wi-Fi and stylish rooms in Birmingham’s bustling centre. Birmingham New Street Rail Station and the Bull Ring shopping centre are both just 5 minutes’ walk away. The property is set 900 metres from The ICC-Birmingham.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Map of Birmingham
Available Rooms
Standard King Room
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium King Room
1 King • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room - Disability Access
1 Double • 129 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Suite
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 5.0
Spacious room, big bed and fantastic power shower.
The temperature was either too hot or too cold in room. Reception staff were a little unprofessional chatting amongst themselves , I didn’t feel like I was a priority.
4.0 / 5.0
Location … room had everything i needed
Noisy street area… but Rooms are quiete
5.0 / 5.0
Clean and the staff were lush
Nothing
4.0 / 5.0
Breakfast was very good
Location was excellent
Staff were very nice
Evening meal was just moderate
Limited wine menu
4.5 / 5.0
No on reception was lovely & very efficient. The room was very nice
The fact they couldn’t price match our next stay in December so we booked via booking.com which is poor when I have the awards membership
1.0 / 5.0
The main reception and dining area was ok
The bed was really uncomfortable felt like we was sleeping in bricks. Bathroom was very small. A lot of noise coming from next door and further down the corridor. Outside the window was very noisy and sounded like there was a fan going all night think had about 20mins worth of sleep really not good especially when I was competing at the hyrox event on the following day
Breakfast area was very small very close to other tables. Quality of food wasn’t good farmhouse sausage tasted sour. Scrambled eggs was that full of cream made us feel sick. The mushrooms was freezing cold
When we arrived I walked in and asked about car parking as we went to go park in the NCP car park next to the hotel. Went and asked the lady on the front desk if they had discount or anything she blatantly with an attitude so no. But then failed to tell us there is one they have connection with which would have cost us half the price of what we paid at the NCP.
And finally the bath in the room was disgusting which made us not want to get a shower
All in all the stay wasn’t good and to be honest I would like a refund as it was far from worth £119
5.0 / 5.0
The staff made it all so special, they were so friendly & happy on reception, particularly Nasma & Mo,
They’re lovely friendly approach kick started of an excellent stay to our celebratory week end. X
Nothing
3.0 / 5.0
Central location and very friendly and helpful staff
Felt a little bit jaded (decor wise) and a very chemically heavy fragrance in the bedroom.
5.0 / 5.0
Weve been to very expensive Birmingham hotels and honestly, we enjoyed this one more. We got married in Birmingham last year and splashed out then but for our anniversary this year we decided, why spend more for something when this hotel is equally good and with friendlier staff? We liked the comfy bed, the room layout, the cleanliness and the staff, also liked the proximity to all the fun things we'd plan to do like go to a concert at the O2 academy and wonder around the shops close by. As someone with very problematic hair, the shampoo and conditioner provided is actually very good. I always take my own incase it goes wrong but I like to try them and they've been my favourite so far so please don't change it holiday inn!
Couldn't fault it, can't think of anything not to like
3.0 / 5.0
Very friendly staff
The bathroom was very antiquated and the bed was extremely soft . The decor looked slightly outdated.
2.0 / 5.0
Room was nice, clean, I ordered room service and it arrived promptly
Location is very strange, had to park in the Grand Central station but no indication of where to go when you come out of the car park, had to walk around with all my stuff trying to find it.
On arrival the systems were down, which is unavoidable but better contingencies should be place to deal with this, 1 women had been waiting over 2 hours to get her room. I was told to take a seat, my details were not taken, I was then told I needed to get my name on a list which I eventually did and got my room after about an hour.
I got my room key finally, got settled into the room and about half an hour later someone tried to get in my room! They obviously had been given a duplicate card/room no! Luckily I had put the chain on but I could have been in the shower! The reception did ring to apologies but I was offered no compensation for either the wait to check in or the fact someone had access to my room. Even a complimentary drink whilst waiting might have been nice.
4.0 / 5.0
It was central to town and station.
The heating in my room didn’t work.
4.0 / 5.0
Staff were great and rooms a nice layout.
Pillows not great and not sure why but bed seemed too small for the room? Couldn’t reach bedside tables once you were in bed ?
4.0 / 5.0
Comfortable room
Room service closes early
2.5 / 5.0
Room very spacious, breakfast very good and location for our needs was excellent
Room clean not carried out. Fresh towels for two people not one.
No bottled water and fridge stock not adequate
4.0 / 5.0
Large room, comfortable bed, and good choices for breakfast
The only thing that was needed was a socket next to the bed, I use a cpap machine, so I need one close
4.5 / 5.0
Location, staff, large room. Breakfast, bar
4.5 / 5.0
The location was great from New Street station. the staff were all excellent. The room size and facilities/ cleanliness was excellent. we did not have breakfast but enjoyed great service at the bar
All was great
1.5 / 5.0
Lage
Personal, Lift, Sauberkeit, Zimmer, Bad.
3.0 / 5.0
Staff were very helpful and welcoming. Bar and dining area were very welcoming, breakfast was good. The room was very spacios as was the bathroom. We were attending a gig at the Town Hall so the location was perfect.
The double glazing does not keep the street sounds out. It sounds like the windows are open when they're not. took 3 attempts to get down to reception as each time lifts were full. Finding the stairs in the end was not easy
5.0 / 5.0
Clean and fresh
1.5 / 5.0
The check-in was quite nice. Also the breakfast was good.
The cleaniness of the rooms and the general condition of the rooms/hallways were poor. There were hair on the bed sheets, hair on the tiles of the bathroom. The bathroom smells a bit like mold. Everywhere were cracks or scratches - the door handles not properly secured. Curtains were also not in good shape. I didnt felt comfortably to stay in my room.
2.5 / 5.0
Room R 008 was a nice setup but again no aircon. A heater was provided it but still chilly.
The Fire alarms really ruined my stay. Was gonna stay for 3 nights had to leave after the second night after been woken up again on new years day with fire alarms. Paying over £300 for a room you expect to be warm and have a good night sleep. Stayed at the hotel before and the fire alarms have gone off so its time to find a new hotel. Which is a shame because its a nice hotel with good staff
3.0 / 5.0
Het personeel bij de receptie was erg behulpzaam. staan voor hun gasten klaar op een prima manier met volop servicegerichtheid. ook worden de kamers goed schoongemaakt. de gemeenschappelijke ruimtes zijn prima in orde en de locatie van het hotel is echt super! prima voor een weekendje waarin je niet veel tijd in je hotel doorbrengt maar vooral geniet van de stad.
De kamers waren niet van 4 sterren niveau. ze waren wat 'outdated' om het maar zo te zeggen. oude badkamer versleten gordijnen en vloerbedekking. Overigens was het wel schoon! Toch is het niet wat je van een 4* accommodatie verwacht. ik zou het max 3 sterren geven.
5.0 / 5.0
Location was amazing!! A stone's throw from ttain station, Bull Ring shopping centre and Alexandra theatre. Arrived early and left luggage. Friendly staff on reception. Lovely foyet and lounge/bar area, bright comfortable and welcoming. Room was immaculate, 6ft bed!! Bathroom was gleaming! The breakfast had the best selection we've seen. Breakfast staff were also superb. An excellent night's stay, well fed, and cases back in storage after check-out, to make the most of the fab location. We've stayed in a few Holiday Inns (IHG hotels), and all been excellent, but this one is the new favourite! And an excellent price! Will definitely be back.
I've no complaints!
3.0 / 5.0
Good location in the City Centre but adjacent to a night club left us up all night
As above
3.5 / 5.0
Location was great for shops and Christmas markets
Rooms had heaters in them and were very hot , signs of mold in one of rooms
5.0 / 5.0
great location, comfortable beds,quiet considering it is next to a busy road.
not enough lifts so lots of waiting, particularly in the morning.
5.0 / 5.0
Close parking. Excellent staff, very helpful.
Nothing to fault
4.0 / 5.0
Nice Room and clean, breakfast excellent, location once found was close to most amenities.
First time there so road works etc made it a little difficult to locate.
4.0 / 5.0
Every member of staff was friendly and helpful. Spacious room. Breakfast was nice (except for no poached eggs option and no tomato juice) with good ingredients.
The room (905) was very tired, noisy airco on the roof and in the room.
2.5 / 5.0
Very confusing heating/cooling systems in bedroom
4.0 / 5.0
Clean and convenient. Conveniently placed.
Booked on booking.com, which stated breakfast included. When arrived, breakfast was extra, and not good value for money. Went elsewhere.
3.5 / 5.0
Good breakfast
Due to rain the ceiling started leaking in the room we stayed in. They changed our room. The new room was unfortunately not noise-Proof and it was VERY LOUD when people walked or talked in the corridors.
FAQs
How much does this hotel cost compared to others in Birmingham?
The average price for a rental in Birmingham is $110 per night. This rental is $4 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Birmingham City, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Birmingham City, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Birmingham City, an IHG Hotel?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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