Hotel Metropol
4.4
Excellent(880 Reviews)Hotel in Slovakia
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Located in Spišská Nová Ves, 3 km from the Slovak Paradise National Park, Hotel Metropol features a spa centre, a restaurant and en-suite rooms with free WiFi.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Slovakia
Available Rooms
1 Queen or 2 Single • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 150 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Queen • 570 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.4
Excellent(880 Reviews)100% verified reviews
4.4
Všetko bolo Ok
4.4
Gloriously, unselfconsciously retro. Shiny wallpaper, striped carpets, and lots and lots of dark wood-grain plastic. Teeny-tiny elevators but it's worth the wait. The room even has kind of a retro smell, but in a good way - some kind of robust industrial-strength cleaning products they use, none of this delicate 21st-century stuff. Just like the bad old days except the staff are pleasant and the food is present. The room was huge. Great wellness center in the basement.
Restaurant seemed to keep different hours than what was posted, and was closed for a wedding on Saturday; weddings happen of course, but advance notice would have been nice. Massage in the wellness center was lackluster.
4.4
We booked a room but got an apartment with 2 rooms, so it was larger than expected. Toilet and bathroom was separated which was great and unusual for a hotel room. Hotel and room was clean, breakfast was excellent, price seemed to be lower than in similar hotels - during our stay we found out the probable reason.
The room did not have air conditioning and had a tilt window with minimal opening, preventing ventilation of the room. During hot summer days the room heats up, and although the night was chilly outside we were boiling in the room because we were not able to properly open the window and the tilt window did not let in any fresh air, only the huge noise from the street. So a good sleep was impossible.
Hotel's response to a similar review was:
- They could have asked for the window to be opened by hotel staff - How were we supposed to know about that option when there was a sign posted on the window explicitly stating that the windows cannot be opened?
- They could have asked for a room with A/C - We did not need an A/C, and we could not have known when we made the booking that the windows cannot be opened, in all hotels there is either a window that can be opened or there is A/C (or both).
4.4
Breakfast, stuff
Elevator is very small
4.4
It was our third stay in Hotel Metropol and it is always a pleasure. Rooms are spacious, Spa centre is really nice, breakfast is good and various. Thank you for the hospitality, especially to manager Ariadna. Hope we will back soon.
nothing
4.4
great variety of breakfast, amazing, quite and private wellness, staff was able to solve every requirements, nicely and politely eg. to store the bike
4.4
breakfast, clean, room
Toilet ventilation and lamp are controlled by one one switch, they must be turned on and turned off together. Maybe we could use 2 different switch because the fan is noisy.
There is no acceptable power supply around the table.
4.4
Customer service was great
N/
4.4
Newly furnished rooms.
Service depends on who is on duty. On some days they could manage to refill coffee, or give us dinner after 20.00, but on other days they said it is not possible. (depends on chef)
4.4
Friendly staff, nice restaurant, good food. Room was nice and clean.
You can tell that the hotel was renovated some time ago.
4.4
great food and facilities. great restaurant staff
4.4
Location, staff, breakfast
Wifi signal terrible in the room, had to use 4g to work at the desk. Mold on refrigerator shelves, bad smell in saunas, flying bugs in the room and bathroom.
4.4
The apartment room was huge and great restaurant
and bar
In the room there was pipes and they were banging
and making loud noises all night
4.4
The staff was nice, size of the room, free parking, good breakfast, convenient location. Good value/price ratio.
The biggest problem was the lack of air conditioning which made it difficult to sleep these hot days. The additional beds (kindly provided by the hotel staff) were not very comfortable. Bathrooms could be better furnished in a 4 star hotel, there was little place to put things. The wellness I did not see, I was not aware it is not meant for kids below 15 years (I’m not sure it was clear or not in the announcement on booking.com).
4.4
Perfect location and very good breakfast
The room lacked the electric sockets and the furniture is a bit outdated.
4.4
Breakfast was an extensive buffet and very good. Beds were very comfortable.
Small bathroom and separate toilet. Poor water pressure in shower. Lifts just about fit 2 people with a case each.
Our bedroom door was automatic closing and had a very loud bang on closing no matter what we did.
My phone couldn't connect to the WiFi anywhere in the hotel, never had a problem before.
4.4
The hotel feels like you stepped back into the 1960s but it is well maintained. The staff were efficient although not overly friendly. The breakfast was very nice and the restaurant meals were great.
The hotel was basically empty. Although it was walking distance to the main strip, it is not located in the "center of things"
4.4
Good 4* hotel. Good staff. Good breakfast. Private parking.
There was a wedding on Saturday. They partied all night until 4 am. It was very loud, and hard to sleep.
4.4
The location and breakfast are good. Good three star hotel
Spa is not included. I had to put some force to close the door from outsider, something wrong with the lock
4.4
The room was very spacious and there was a separate toilet. The sauna centre was really relaxing and we were lucky that there were not many other guests (it can get crowded quickly). Breakfast was full of fresh products (including pancakes &eggs) and it even had a little gluten free section. We were on the 6th floor and had the nice view of the High Tatras mountains.
The building itself and it's location within the town are a bit run down. Although the room was still in ok condition, the bathroom/toilet and carpet on the floor were clearly dated from the previous century. Also, the curtains were not blinding, so the room was covered in light from an early hour.
4.4
Rich breakfast, big enough room.
The wifi was very very weak in our room, which was at the end of the corridor.
4.4
Location
Not clean
4.4
we upgraded to the 9th floor and received a very convinient and large room.
The staff was friendly and assisted us finding a restaurant in the evening
the hotel;s restaurant has a poor variety of food
enlarge the hote's menu
FAQs
How much does this hotel cost compared to others in Slovakia?
The average price for a rental in Slovakia is $67 per night. This rental is $20 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Metropol. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Metropol pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Metropol?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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