Gran Melia Jakarta
Hotel in South Jakarta City
5-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Gran Melia Jakarta is located in the city's business district of Kuningan, just 4 km from Kota Kasablanka and 5 km from Pacific Place.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of South Jakarta City
Available Rooms
Junior Suite Red Level
1 King • 678 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Red Level Room with Executive Lounge Access
1 King or 2 Single • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Grand Premium Room Red Level
1 King • 548 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Junior Suite Red Level
1 King • 785 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Room
1 King or 2 Single • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
Sehr schönes Hotel an Bester Lage für uns, sehr freundliche Mitarbeiter
Ist schon etwas älter, aber gut in Schuss
4.0
راقي وفخم
الإفطار كان متنوع وجيد
فرش الممرات مستهلك جدا ضروري يتغير
يعيب مكان الاكل وجود حشرات ربما كانت صدفة ولكنها موجودة للأسف
5.0
Nice, cosy, luxury
5.0
Me and my son were there for a staycation since we did not have plan to go abroad or out of town. Upon checked in, we got a pleasent surprise from the Guest Experience as a selected guest to be upgraded to suite and receive complimentary snack in the pool restaurant (I suspected because my son wore an elf hat 😁), thanks you so much! On top of that because the next day was my birthday, the Guest Experience sent a birthday cake to our room, another nice surprise! Aside from the perks, I think Melia can turn into a family staycation destination as it has nice ambience, food and staffs are so friendly, by perhaps add few more children attraction. All in all, lovely stay ♥️
3.5
Nice grand hotel .. staff were excellent.
Upgraded from deluxe to premium - only to find the bathroom flooded in the morning under the sink due to probably a blockage. Fortunate to stay for only a nite - certainly not a good 1st experience staying at Grand Melia paying 5 star cost!
4.5
So, this is my second review of this property as we stayed here twice during our time in Jakarta. Both times we found the staff to be very attentive to our needs. When we traveled to the Airport on our last day, they packed breakfast to-go because we left so early in the morning. This hotel is in a great location and easy to access from the main highways in Jakarta. Our room was spacious and clean, with a wonderful view of South Jakarta. The food choices in the lobby restaurant were vast offering Asian, Western, and European menu items. Our coffee cups were always full and there were multiple juice choices as well.
The one thing that was especially impressive was the response to our criticisms from the first stay at the property. We were contacted by both the housekeeping supervisor and General Manager with regard to our observations. They expressed genuine concern for our complaints and made every effort to rectify these issues. I would absolutely recommend this property to anyone looking for a location where you are their first priority.
There was an issue with some of the food ordered in the lobby lounge which was quickly addressed by management. There were a lot of conferences being held on-site and many of the attendees were smoking in the side rooms making the first-floor corridors and the lounge area smell like smoke. The small cafe on the ground level was unable to charge back to our room so we needed to pay cash for some items we purchased there. There are very few options to purchase needed items such as feminine hygiene products or basic toiletries at or near the property.
4.0
First and foremost, my wife and I agree that the staff here was very pleasant. They were always welcoming and knew me by name. While we didn't utilize the spa services, we did enjoy room service, swam in the pool, and exercised in the fitness center. Our overall experience was great, we would definitely consider staying again in the future.
So, the few things we felt could improve are as follows:
- Several items from the kitchen seemed to be undercooked and poorly prepared. My wife is a personal chef and found that the bubur was watery, nasi uduk was undercooked and nasi goreng from the lounge was not fresh. She stated that it tasted like it may have been made earlier in the day and reheated.
-As an Operation Manager, I felt the facility is showing its age. Some of the hallways were dank with a faint smell of mildew. There were tiles missing in the pool, the bathroom had dirty corners, the grout between tiles was missing, paint in the hallway was smug and a little dirty. All of the fore-mentioned items are easily correctable with maintenance and upkeep.
4.0
Oldies but well maintenance , great variety of food was
The view and a low light , small swiming pool
5.0
Perfect
Nothing
5.0
Full buffet breakfast was fantastic. All the staff went out of their way to ensure my stay was fulfilled.
All expectations were met!
4.0
NA
4.0
The hotel is beautiful and has all the amenities needed: comfy beds, quiet rooms, friendly staff, pool, gym, restaurants, coffee bar. It is a bit older, but that doesn't matter. They manage to keep it really nice.
Breakfast was excellent with a huge variety in different foods.
I went to the restaurant once and was very disappointed with the food (mold on the parmesan cheese, the fries sounded super exquisite in the menu, but in the end they were just regular string fries). Maybe it was just a bad day because the breakfast was always excellent and everything was fresh.
5.0
The hotel is amazing
Nothing
4.0
Staff very atentive and were a great help when we left a personal item in the room after checking out. The FO manager was very helpful in making sure the item was returned to us by a friend who collected it on our behalf.
shower room floor tile sealant was moldy and needed to be repaired or replaced
5.0
the Buffet
nothing
4.5
The bed
Pili hose too slow
5.0
The breakfast is really great, the team very helpful, Room very big and well designed.
Location
5.0
Room, space, Japanese Restaurant staff at dinner, lobby
None
4.5
Big clean and comfy room with stable high-speed inet connection for video conference.
4.5
Wonderful Hotel, with helpful staff and excellent breakfast
Nice and clean rooms
3.5
Check-in experience, location, staff, internet connection
The room ambience. It's dark, not bright enough, not enough light and I keep sneezing in the room.
FAQs
How much does this hotel cost compared to others in South Jakarta City?
The average price for a rental in South Jakarta City is $39 per night. This rental is $1 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Gran Melia Jakarta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Gran Melia Jakarta. Enjoy the water!
Is Gran Melia Jakarta pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gran Melia Jakarta?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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