Remota
4.2
Excellent(289 Reviews)Hotel in Santa Cruz Province
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Internet / Wifi and more
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About this hotel
Located in rural Chilean Patagonia, Remota offers luxurious accommodation and spa facilities including heated pool, massage room and sauna.
Amenities
Pool
Internet / Wifi
Parking
Laundry
Hot tub or spa
Garden
Family friendly
Map of Santa Cruz Province
Available Rooms
2 Single • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.2
Excellent(289 Reviews)100% verified reviews
4.2
el SPA. muy bueno
todo ok
4.2
Lo hermoso del hotel, los detalles, el silencio, la vista, la atención del personal, todo increíble!
Nada, todo ok.
4.2
Arquitetura interessante, bela localização e mobiliários. Café da manhã com boa variedade.
Wifi péssimo, inviabiliza até o envio de mensagens, café da manhã no segundo dia tinha vários itens que visivelmente foram aproveitador do dia anterior, e a água da piscina muito gelada. Achei muito conceito pra pouca entrega.
4.2
La atención del personal, las instalaciones y el concepto del hotel.
Todo fue excepcional a excepción de que viajamos por luna de miel y aún comentándolo con el hotel, no tuvieron un detalle (aunque no están obligados).
4.2
Las instalaciones, la atención del personal y la comidas 10 de 10
Un par de garzonas que no nos atendieron tan bien como el primer día y fue un poco decepcionante. No eran los mismos
4.2
Las comodidad de la habitacion y la vista
el trayecto del hotel a la piscina y la cena
4.2
Todo espectacular desde la recepcion el dia de la llegada, asi como el servicio completo, agradecido de Pedro y del personal que atiende el comedor y bar, dado que tuvieron todos los cuidados para hacer una experiencia unica y demasiado agradable, asi como las habitaciones amplias y comodas, con una vista unica al fiordo.
Quizas otorgar batas a la salida de la piscina para poder llegar al hotel mas comodamente.
4.2
desayuno es buffet que está muy alejado de las mesas. Ni si quiera te ofrecen café en la mesa, no sirven agua. Muy incómodo tomar desayuno. Muy alto precio, no te ofrecen huevos fritos ni omeletes. Termina el tiempo de desayuno y "te invitan" a dejar la mesa. La ubicación cerca del pueblo y del aeropuerto, fácil llegar. Lugar bonito
desayuno es buffet que está muy alejado de las mesas. Ni si quiera te ofrecen café en la mesa, no sirven agua. Después de cierta hora debes dejar el comedor, no te puedes quedar conversando. No hay servicio a la habitación ni si quiera para llevarte agua, Nadie te lleva las maletas a la pieza. La gente es amable pero los servicios son regulares
4.2
Comfort stay
wifi. bad wifi in the room.
4.2
The size of the rooms and the food. Food was amazing
Carmen one of the women at the front desk had the worst attitude. She should not be the welcoming face of the hotel
She should be nowhere to be seen. Always with an annoying face. If you say good morning she doesn’t answer back. Horrible person period
4.2
Habitaciones lindas, cómodas y linda vista. La ducha exquisita.
Desayuno buenísimo.
Atención excelente.
Se escucha un poco el ruido de las habitaciones vecinas.
4.2
Great staff and fantastic facilities. An easy taxi in to town and well worth staying here.
4.2
Beautiful hotel a little outside the centre of Puerto Natales (quick and cheap taxi in). Lovely pool / spa area and large, spacious and light rooms. Breakfast great.
Pool and spa not open until 1pm.
4.2
The breakfast was incredible. Great selection of cold and hot dishes and very large variety, especially considering the remote location of Patagonia.
The hotel is about a 20 minute walk to town, however this is not a down side - it's just something to be aware of if you intent to go to town frequently. It is a 4,000 taxi to get in, which the staff arrange for you at the front desk.
4.2
nice staff who helped us a lot and were friendly
the additional spa such as pool etc weren’t as nice and not completely accessible
4.2
Dulces
Y
4.2
Beautiful and unusual architect designed hotel. Lovely helpful staff, very comfy beds, great breakfast and expansive sitting areas.
Dinner menu changes every week but is limited to 3 choices entree and mains so we needed to eat elsewhere for variety. Food we had was excellent though.
4.2
It has a strange vibe. There are better places to stay in the area and I would reconsider staying here. The staff seem miserable (definitely underpaid and overworked). Borders in a main road, which you don’t see in the pictures, and is just a tiny bit scrappy for what you pay.
4.2
The room was very spacious, comfortable and looked like the images provided. The breakfast was great! We loved the variety and the pastries options.
We wished that the pool and spa would open slightly later than 9pm. We got to the pool 5 mins before close time and was not able to enjoy this facility. Bummer! but it did look very nice though.
4.2
the views are amazing, and beautifully framed by the architecture. while it looks strange from the outside it feels really natural from the inside.
I booked the hotel because they offered excursions and activities around the national park and surrounding area.
However, despite emailing the hotel twice in advance (with no reply), asking on arrival and getting in touch with the tour manager (as the staff at the hotel were unable to help) I wasn’t able to get any response / assistance. Instead I booked trips on Airbnb and TripAdvisor. No one at the hotel asked us how our stay was going given all the conversations I’d had on check-in.
It’s likely a great place to stay as part of a tour, but not for independent travellers relying on the hotel to be able to offer the tours and activities advertised on their website.
4.2
Beautiful property and interior design
Location, a bit away from the city
4.2
Great beds, location, staff and food.
Wish the staff at the reception knew a little bit more in detail about the daily excursions.
4.2
Staff was very kind and always mindful of making us feel comfortable. Hotel is made to relax, there’s a lot of space for reading and resting while having a drink or meal.
Rooms are nice and quiet and everything works fine.
Not too many amenities; besides of tours there are not many things to do.
Shower water as well as thermal pools were not hot enough.
A little bit overpriced.
4.2
Super cool architecture!!
4.2
great architecture, good room
4.2
setting
breakfast was often cold, food options at other meals was pretty limited
4.2
Amazing views and very modernist hotel with great central lounges and bar areas. The reception and dining staff were so cheerful and eager to help. Lovely pool and spa. I loved Puerto Natales
No gym after walking in Patagonia would have been helpful. WiFi could have been better
FAQs
How much does this hotel cost compared to others in Santa Cruz Province?
The average price for a rental in Santa Cruz Province is $64 per night. This rental is $64 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Remota. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Remota. Enjoy the water!
Is Remota pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Remota?
We found 7 amenities for this rental. This includes pool, internet / wifi, parking, laundry, and hot tub or spa.
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