Botum Palace Hotel
Hotel in Phnom Penh Province
4-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Located in Phnom Penh, within 1.3 km of Aeon Mall Phnom Penh and 1.1 km of Chaktomouk Hall, Botum Palace Hotel features accommodation with a terrace. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Family friendly
Map of Phnom Penh Province
Available Rooms
Standard Single Balcony City View
1 Single • 301 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Superior Double with Balcony City View
1 Queen • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room Balcony City View
1 Queen • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Double Room with Balcony City View
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Family Suite Balcony City View
1 King • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
Great service and friendly staff.
5.0
Resmay (if the spelling is wrong) was lovely and very helpful throughout. Also spoke perfect English. Thank you personally to her!
We were upgraded on check in as other rooms were free and even granted early check in despite arriving at 10am
Rooms are spacious and cleaned daily
Complimentary coffee and water provided each day after room clean
Nothing whatsoever. All staff were very helpful
2.5
The morning staff was helpful and quick to solve problems. Location, although not in the best area, is good. Room was quiet and big, and they put free water every morning.
I had lots of issues the first night, including a mouse (!!!) in my room, which prevented me from sleeping as it was constantly coming out to try to find food. The staff was quick to change my room the next morning and resolve other issues that I was asked not to mention here. The afternoon/ evening staff is a bit odd and unhelpful to be honest (in line with what I had read in previous reviews) so if you need help, I suggest you wait morning time (nice manager and a girl working mornings).
The bedrooms have kitchen areas with table, counter and sink but absolutely no cutlery or anything so you can't really use any of it apart from the fridge; it would be easy to add cutlery and a couple of plates in each room.... blinds are not blackout so bring an eye mask.
5.0
My second time with this wonderful hotel. it's always good. reception and manager very helpful. cleaned room. will be back again if have time visit in Phnom Penh.
5.0
Perfect stay. just for 1 night. best location in phnom penh and near sights
5.0
Best hotel location in city. we stayed 1 night with our business trip in phnom Penh. The staff very helpful and friendly. view was perfect from our balcony. very cleaned room. the entrance a bit small. but very safe.
Nothing. very short stay. wish to stay more longer.
5.0
The best location in city middle of tourist sights. hotel very cleaned. friendly staff. good price.
4.0
Morning receptionist was absolutely excellent. Super helpful and energetic: truly the soul of the hotel. Room was quite large and comfortable with excellent views of the city. You need to walk on a narrow lane for about 5m to get to.the entrance but it really doesn't feel unsafe.
Evening receptionists were a bit odd, unspirited, and immersed on the computers watching videos at full loudness. The hotel has no restaurant, although there are many good options around. There's a huge construction site right in front of the hotel so it can get a bit loud during the day.
4.0
Bon accueil du responsable et de son personnel. L’hébergement était propre, avec un coin cuisine (sans ustensiles) séparé de la chambre climatisée. On a apprécié la bouilloire et le réfrigérateur. L’hôtel est situé dans une petite ruelle à l’écart du bruit de la rue mais pas facile à trouver.
La vue sur la ville est possible qu’en étage supérieur.
Peu d’eau chaude dans la salle de bain.
Table de nuit d’un seul côté
Pas vraiment de bons restaurants à proximité et les street foods sont installés dans des rues sales environnantes.
5.0
Nice place, where we come back to the return trip. Good beds, nice bathroom, The staff is very friendly and Manager well customer-organize sights. we order airport pick up only 15$ it's easy to get location of hotel. The location best for holiday and sights nearby everything.
2.0
It was ok, the staff was very nice.
Honestly the layout of the room was much different than I expected and I didn’t like it. But this is just my personal taste. For one night in the city it was okay but I expected more based on the reviews here.
5.0
Большой, чистый номер. Отель находится в тихом переулке, поэтому не было слышно шумной улицы. Номера хорошие, есть все необходимое. Менеджеры помогали с любыми вопросами
Какие-то женщины из соседнего номера шумели в коридоре по ночам, пришлось выходить и делать замечания. Но это не проблема отеля
5.0
Had an incredible stay room with balcony view., just as I requested. Every staff member, from the front desk to housekeeping, was absolutely awesome.
5.0
Second time at this hotel. Quiet location. Extremely kind staff and helpful. cleaned room.
5.0
Good location with good price. Very cleaned hotel.
5.0
Room nice with balcony and very cleaned. love the lobby designed. The staff very friendly.
No
5.0
Cleaned room. Very friendly staff. great location. Nearby sights
Nothing dislike
5.0
Very cleaned room. The best view from balcony. Good location close to sights.
5.0
The best in location in Phnom Penh and close to sights and mall, restaurant. The staff are very friendly.
5.0
The best location in city and close to river and royal palace. room cleaned and good view.
5.0
Enjoyed our stay at this hotel. lovely location in Phnom Penh. the staff so friendly and helpful. highly recommend it.
5.0
Good place to stay, reasonable price, staff very helpful and attentive to our needs. Strongly recommend to stay this hotel.
5.0
Fantastic room facilities large fridge, working desk in room. We got room with balcony and best view of Phnom Penh. Location is perfect area and nearby everything we need. Strongly recommend to this hotel. Price is very reasonable.
Entrance a bit small. But very safe area and next to police office.
5.0
I stay Botum palace Hotel only for 1 night but I love it this Hotel first of all once I in the hotel Management give welcome I appreciate Botum palace hotel Management 2nd things is that hotel lobby area design it was Amazing I heard from Mr Mohsan who is Manager in hotel he said Hotel CEO he love Art so he is the one Architect this hotel Design the once I inter in my room Wow it was amazing too I would like to recommend everyone book Botum palace hotel I will must must come again in my next trip .
Beautiful Architecture design which is Hotel CEO Did with Him self
5.0
Good location nearby everything, large room with balcony view, The staff and management very helpful.
No car parking.
5.0
for the price its amazing ...they should be charging more.....just gutted is was only 1 night
nothing
4.5
All the staff went out of their way to be helpful, they were cheerful and smiling and made me feel welcome. This was my 3rd or 4th visit and I would certainly go back when I have to go to Phnompeng.
0.5
I have stayed before really nice place staffs are good place is ideal good value for money during my initial stays but my recent stay was bad. Booked a family room but the air conditioning was faulty instead was given a normal room for 4 person with 1 bed. They still proceed to charge me 35$ and booking.com charged me for a no show. And called and asked for extra blanket and they said I'm sorry sir we don't have blankets. But again it's value for money if your single or solo travelers. Staffs are awesome and friendly. I'm sorry decided to write this review because I was charged 35$ by hotel and a no show 65$. Water in bathroom 601 is so bad. Please do check as well. The sink water is so slow.
3.5
Spacious apartment
Low water pressure for one of the rooms, balcony was small and did not have table or chairs, restaurant was not open, felt like an Airbnb than a hotel
According to the hotel description, the hotel had a restaurant and a terrace, but we did not find them when we arrived
4.0
Room clean and good location
Table lamp no plug,
FAQs
How much does this hotel cost compared to others in Phnom Penh Province?
The average price for a rental in Phnom Penh Province is $39 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Botum Palace Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Botum Palace Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Botum Palace Hotel?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, fireplace, and parking.
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