Hotel Univers
Hotel in Cluj-Napoca
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Completely refurbished in 2020, the Hotel Univers is located right at the Gheorgheni Lake, about 4 km from Cluj's historic centre. It offers free internet access and free access to a fitness centre.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Cluj-Napoca
Available Rooms
Twin Room
2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 Queen • 592 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Economy Double or Twin Room
2 Single
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double or Twin Room
2 Single
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Mic dejun bun, iar locația hotelului perfectă!
Nimic de semnalat.
1.0 / 10.0
absoult nimic, sub orice critica
Sotia mea a fost cazata in hotelul Univers T in perioada 18-19.01.2024, 21-23.01.2024. Dezamagire totala! A fost mutata in 4 camere in aceasta perioada, prima camera fiind plina cu furnici si ramasite de chipsuri, a doua camera cu panoul electric stricat care suna toata noaptea, a treia camera cu noptiera care cutremura efectiv din cauza unei centrale termice aflata chiar langa hotel!!!! si sigur cireasa de pe tort a mancat din candybar ciocolata expirata!!!!!!! Am cerut sa ni se restituie banii pt aceaste 3 noapti, managerul a spus sigur, fara problema! De atunci tot asteptam sa ni se restituie suma!!!
Rusine ce hotel aveti!
5.0 / 10.0
The location is grate
The building was in refurbishment
6.0 / 10.0
The position of the hotel is great and it has parking space. The room we took was a suite and there was enough space for one.
The hotel seemed to be under renovation works - like the biggest part of the property, but it was written no where. The personnel was nice but have no information on guidance or the room and rarely answered the phone. Worst thing is that AC worked really poorly and we couldn’t keep the windows open because of the noises outside. We ended up feeling like we slept in a oven. The shower was also clogged and it usually took 10 minutes to get hot water.
7.0 / 10.0
Location
Poor Wi-fi. The bathroom is to small with no place for toiletries, the hotel is in renovation which means noise, bad smells and the stairs being closed. This means the whole building uses the same small elevator which broke one evening. There are often crumbs on the tables at breakfast. Even though the hotel advertises about the tennis courts on their pages, no one at the reception knows details about booking them.
10.0 / 10.0
All
Nothing
7.0 / 10.0
Good location, nice landscape by the lake with own parking lot at a good price.
Good breakfast.
Clean, quiet room with lake view.
The hotel is good to very good, but there are a few important things to fix: lobby access, reception staff effectiveness, breakfast staff training and checking.
Although close together rooms were expressly requested, we could get them grouped only after a long discussion at the reception desk.
Very slow service at the reception upon arrival: 30 minutes to get room keys.
Cigarette smoking smell on the room corridor.
Breakfast service depending on the team on duty: extremely effective and polite service and full plateaux on some days, minimal care for customers on other days.
Access to reception lobby by two flights of stairs, very difficult for elderly / disabled guests., elevator to lobby not working.
3.0 / 10.0
Although there was specified that the hotel has a sauna, it was not working. I specifically made the reservation because of the existence of the sauna!
10.0 / 10.0
Loved the location right next to the mall. Also, there are 3 supermarkets within the region. Walking distance to food trucks and coffee houses.
The parking was confusing. I actually left without understanding how it worked. Dont let that deter you though!
3.0 / 10.0
Breakfast
1. NO warm pressure, it was very difficult to have a shower. I asked them to solve it, nothing happaned.
2. NO wifi in room 406, the sign was weak.
3. There was air condition, but it could not work, in none of the rooms (neither in the hotel). There were 8 colleagues in different rooms, the a/c did not work anywhere. It was appr 30 degrees in the rooms even if you opened the window (outside temperature was 35-38)
4. Room 406 had a very strange smell, in the past it could have been a smoking room and the smells remained there.
10.0 / 10.0
room, location, breakfast
4.0 / 10.0
The facilities are close to the lake area by the shopping center (Iulius Mall)
There were several things off. For starters, no ramp or elevator whatsoever to get with luggage to the front desk. There’s a series of steps and stairs: if you have heavy bags, you can’t do anything but haul them yourself all the way to a second floor. Controlling the thermostat wasn’t possible (too hot), literally one hanger in the entire closet and very little room in the bathroom for toiletry kits and whatnot.
4.0 / 10.0
very close to my point of interest
manele at breakfast:) perfect touch
8.0 / 10.0
location
breakfast
10.0 / 10.0
Good stay in Cluj, right behind the mall with a beautiful view at Lake Gheorgheni where ylu can take a walk. Quite an animated area.
Very clean and modern room, breakfast is also ok and people polite and kind.
15 mins away from Cluj centre in Uber.
The fridge was dirty, but we let the receptionist know and they solved the issue.
8.0 / 10.0
Location
Breakfast
Parking
Wifi
Small bathroom
No light at etrance
7.0 / 10.0
Good location.
Some of staff welcoming and supportive
Arrived tired late night, 4am, business trip booked with card, had to settle all registrations and invoice before being allowed to the room.
Found crumbles around the floor and pieces of biscuit.
First light in executive room was not working, asked to change it for 3 days in a row, not done
FAQs
How much does this hotel cost compared to others in Cluj-Napoca?
The average price for a rental in Cluj-Napoca is $42 per night. This rental is $2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Univers. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Univers pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Univers?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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