The Waterwheel
4.5
Excellent(529 Reviews)Hotel in Saint Austell
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
In a wooded valley 10 minutes’ walk from St Austell town, The Waterwheel Inn is surrounded by 1.5 acres of grounds. It has free Wi-Fi and free parking on site, and a full cooked breakfast is provided each morning.
Amenities
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Wheelchair accessible
Garden
Map of Saint Austell
Available Rooms
Twin Room
2 Single • 139 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Triple Room
1 Double • 172 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Room with Garden View
1 Queen • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Small Double Room
1 Double • 96 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.5
Excellent(529 Reviews)100% verified reviews
4.5
The Location was excellent, evening meal and breakfast was superb as were the staff.
Slightly small shower room
4.5
Imponerende information om området og kørselsvejledning inden ankomst. Fantastisk morgenmad. Udvalg af retter til middagen tilpas. Venlig betjening. Fantastisk have.
Desværre for megen trafikstøj.
4.5
Very clean, excellent breakfast choices, friendly staff, lovely grounds
If i was being picky the bed was a bit soft but everything else was very good.
4.5
An idyllic property with lovely surroundings, friendly staff and delicious meals
Nothing
4.5
Handy for our visit to the Eden project. Staff very friendly and welcoming to us and our dog. Delicious breakfasts and lovely gardens and woodland walk
4.5
Everything. Beautiful building period features, but all done to a high standard with a modern twist.  Well-established garden, which was a wonderful Relaxing, place to be.
N/a
4.5
Excellent food
The evening meals and the breakfasts were first class
All very fresh
Lovely clean room and very friendly staff
Nothing
4.5
Bedroom very comfortable, bedroom and bathroom very clean. We dont usually stay in hotels that are dog friendly, but did so as were looking for somewhere close to Eden Project. Wasn't a problem as hotel exceptionally clean and dogs in restaurant first night weren't a problem, none there the second. Lovely garden and short walk to old chapel through garden.
Staff very friendly and helpful
Husband found road noise made it difficult to sleep as traffic on main road through night, I didn't find it a problem.
4.5
Exceptional service particularly by Donna. Restaurant and bar pleasant and food good.
Ground floor room was stiflingly hot at night as not able to have an open window, would suggest a fan. Pillows need replacing.
4.5
Excellent breakfast and dinner. Beautiful garden. Friendly, helpful staff.
We were in room 16. Bed was rather lumpy and the shower control was awkward to use..Enjoyed having a bath rather than just a shower.
4.5
location and gardens were superb.
Had stayed before a few years back. I didn’t think there was room for improvement but somehow they managed it
Not a thing
4.5
Very delicious breakfast, good selection of home made muesli and fruit compote, cereals and cooked breakfast.
4.5
friendly and helpful staff. The food was incredible some of the best I’ve had eating out.
slightly small bathroom if being very picky.
4.5
Highly recommend, suttle quiet location, staff very friendly will definitely be staying again, garden was beautiful and great place to explore
Nothing
4.5
The staff are fantastic, nothing was too much trouble, very friendly and welcoming.
The owners were away and had friends dog sitting, wonderful couple who made us feel very much at home.
Bertie and Kernow were an added bonus if you like dogs.
4.5
The bedroom & en suite are fitted out to a very high spec with coordinated trimmings. The bedroom radiator is super-efficient, rapidly throwing out lots of heat so was only needed in short bursts, even in January. This also allowed us to dry our wet things in no time. The bathroom was also nice & warm thanks to a powerful towel rail. The shower is spacious with plenty of hot water. The dining area is clean & tastefully appointed. The food at both breakfast & dinner are excellent.
Nothing to dislike. The bathroom could do with a storage shelf but that is the only slight quibble.
4.5
Francesca and Mark, (the hosts), were very friendly, and so were the two four legged hosts, Kernow and Bertie! The room was spacious, very clean, and was well equipped with refreshments etc. It had a view over the lovely garden, and the area was very quiet.. the only sounds we heard at night were owls, which was lovely! The restaurant was clean and tidy and was decked out with a Christmas tree and trimmings, which enhanced the already calm and peaceful atmosphere. The food was excellent, including the mushroom soup, which was made specially for us! The bar and waiting staff were also very friendly. We can't recommend The Waterwheel Inn highly enough, and would certainly stay again.
Nothing!
4.5
Quirky hotel, good evening meal and breakfast. Lovely friendly staff.
Tiny finishing details eg small piece of skirting missing in bathroom. Nothing to spoil the stay but enough to drop it from an excellent to a good. Pulling out of drive was a little challenging due to visibility issues.
4.5
very pleasant place to stay relaxing and attentive staff
nothing
4.5
a beautiful location , excellent staff. And service
loved the gardens and our room
4.5
Good selection of breakfast food. Meals in the evening delicious & generous portions.
Staff very friendly & helpful.
Clean room & good facilities.
The bed was uncomfortable & needs replacing. Hence didn’t sleep very well during our stay.
4.5
We must have been given the best room as we were upstairs and directly looking out over the tree ferns/pond,etc and the quantity and quality of the food was superb. For breakfast you got cereals, toast and a big option of different things including a very good full english and most of us took the option of eating in the conservatory out at the back overlooking the tree ferns,etc. The television was also very easy to use and plenty of channels and there was plenty of parking spaces out back. Also one of the staff was good enough to tell us a short cut to the Eden Project which was useful as we were going first thing in the morning and when you get to the Eden Project it takes some time to park up and eventually walk down to reception and get sorted. Also if you get the chance you must go down to visit Charlestown even if its just for a meal - it's everything you'd expect in Cornwall. One other very important feature of staying here was that the vast majority of other visitors staying here had dogs with them which must be a big plus for people who have pets and have great difficulty finding somewhere to stay with them.
Unfortunately you did get quite a bit of road noise which did'nt really matter apart from when you were trying to sleep but it used to quieten down pretty quickly apart from weekends. Also the room walls appeared to be paper thin but it was worth putting up with when we looked at the view from our window.
4.5
Everything was spotlessly clean and a lovely varied menu to choose from at mealtimes.
Staff were polite and very friendly - and helpful without being intrusive.
The area has historical interest - especially the gardens beyond the hotel which has its own lovely outdoor areas.
Visited the Eden Project which was a short car ride away - St Austell is lovely - our first time visiting.
Hopefully will revisit at some point in the future.
Many thanks.
Nothing - everything was great!! Highly recommend!!
4.5
Amazing people and lovely hotel and gardens. Super dog friendly too. Food was exceptional.
4.5
Everything was very nice for our one night stay. Food very good
4.5
central location, very clean and comfortable. Food excellent and staff very friendly. Would definitely go back
Nothing
4.5
Lovely stay, fantastic room - stayed in the junior suite which had the most comfortable & biggest bed & had everything we needed. Had wonderful nights sleep. Breakfasts were exceptional & set us up for the day. All staff were lovely & welcoming. Ideally situated for visiting beautiful Cornwall.
4.5
You could choose from a selection of dishes for breakfast
You could not always connect to the wifi
4.5
Excellent breakfast
Restaurant could have better menu only had one meal there not very good
4.5
Very think
4.5
Welcoming, friendly and helpful owners, staff and dog. Decent location just outside of St Austell and close to Charlestown. Not much else around it though. Beautiful gardens - great for a stroll and a relaxing timeout.
Expensive for what it is but I guess that's Cornwall in August for you. Rooms are quite cosy and can get quite hot in warm weather.
FAQs
How much does this hotel cost compared to others in Saint Austell?
The average price for a rental in Saint Austell is $121 per night. This rental is $24 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Waterwheel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Waterwheel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Waterwheel?
We found 8 amenities for this rental. This includes pets allowed, kitchen or kitchenette, internet / wifi, parking, and balcony or patio.
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