Hotel Arenal

3.6 / 5.0

Good(227 Ratings)

Hotel in Santa Cruz de la Sierra

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Featuring a swimming pool, a fitness centre and a restaurant, Hotel Arenal offers rooms with free Wi-Fi and flat-screen TVs in Santa Cruz de la Sierra. Free parking is provided. The main square is 300 metres away.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Map of Santa Cruz de la Sierra

Nearby attractions

Manzana Uno Espacio de Arte

0.3 mi

Cultural center Casa Melchor Pinto

0.3 mi

Los Mangales Park

2.2 mi

Cataratas El Jardin De Las Delicias

22.6 mi

Available Rooms

1 King • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 193 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Single • 161 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Arenal

$$$$

3.6 / 5.0

Good(227 Ratings)

Hotel in Santa Cruz de la Sierra

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Map of Santa Cruz de la Sierra

Nearby attractions

Manzana Uno Espacio de Arte

0.3 mi

Cultural center Casa Melchor Pinto

0.3 mi

Los Mangales Park

2.2 mi

Cataratas El Jardin De Las Delicias

22.6 mi

Available Rooms

1 King • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 193 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Single • 161 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.6 / 5.0

Good(227 Ratings)

100% verified reviews

4.5 / 5.0

Oct 2024

Ótima escolha

Bem localizado, apartamento amplo, claro, confortável, funcionários eficientes e educados.

Um senhor com cara de dono repreendendo o funcionário diante dos hóspedes. No banho, falta saboneteira. Não há cofre no apartamento. Mesmo com o hotel vazio, intolerância para um check out um pouco estendido. Mas a hospedagem foi ótima.

0.5 / 5.0

Aug 2024

Pésimo servicio

Lo único que se salva es la atención de recepción el sr Jose Luis, muy atento.

El hotel no es 4 estrellas, con suerte 2 estrellas, instalaciones muy antiguas y poco cuidadas, vidrios sucios, camas viejas, sillones desgastados, los vidrios suenan mucho con el viento, debido a que están muy sueltos por la nula mantencion. El gerente es puro signo peso, y una persona que no da la cara. Las habitaciones no las hacen los domingos, porque no tienen personal los días domingos. El desayuno los domingos muy pobre por lo mismo. Realmente no es recomendable

0.5 / 5.0

Aug 2024

Muy malo

Solo don José Luis de recepción

No hacen la habitación los domingos No tienen personal los domingos Los domingos el desayuno pobre Sucio Viejo Camas malas

1.5 / 5.0

Mar 2024

No debería tener 4 estrellas

el desayuno ok y la ubicación buena

no hay un gimnasio, el sauna no estaba en funcionamiento

2.0 / 5.0

Mar 2023

Disappointing

Everything is out of date. Hot water did not work in one of the rooms. Water came in the room from the rain.

1.5 / 5.0

Feb 2023

Not good value for money compared to alternatives in Santa Cruz.

The hot water showers worked without fail. Day staff were very nice.

The night portier who greeted us was downright hostile, and the advertised facilities were well below expected; the sauna was off, the spa had algaes, the pool should be cleaned more often, the fitness facilities were four machines in the smallest imaginable room with no air or air conditioning. And only one cup of coffee included with breakfast. Not good value for money compared to alternatives in Santa Cruz.

4.0 / 5.0

Feb 2023

Excellent value for money.

Good value, comfortable, close to the plaza and helpful staff.

2.5 / 5.0

Sep 2022

Passable

Nothing.

The batroom without air ventilation, and a sliding door that isnt hermetical. The breakfast could be better.

1.5 / 5.0

Jul 2022

I expected more from 4 star hotel. The price didn’t matched value

The rooms where so cramped up. Decor was overwhelming and old fashioned.

3.0 / 5.0

Jul 2022

Good breakfast!

The room was big and had nice windows and a great view! Breakfast was delicious and our favorite part of the hotel. The room was also really clean.

One elevator of two did not work, the treadmill (1 of 3 gym machines) did not work, the sauna did not work and the jacuzzi (spa) is not heated. One day there was also no hot water for the shower. Just a lot of things not working as they should for the price the hotel charges!

4.5 / 5.0

Jul 2022

Superb

all good

5.0 / 5.0

Mar 2022

Exceptional

Great staff they were patient in translating things to us. We had to wake up early for immagration and when we returned earlier than anticipated they let us recheck in our room from 1030am-12pm so we could shower.

2.5 / 5.0

Nov 2021

Passable

1. Room ok. 2. Breakfast ok. 3. Swimming pool and sauna ok.

1. Not ready room assigned at first, had to come downstairs to ask for another room. 2. Someone with a key tried to enter my room when I was inside, without asking first for permission. 3. Shower not available at swimming pool & sauna area. 4. Water supply not working at WC room located next to sauna. 5. Stairs area needs to be cleaned more often, some dirt observed.

4.6 / 5.0

Jan 2020

Great place to stay

Wonderful room on the 8th floor Friendly staff Breakfast

3.1 / 5.0

Jan 2020

Pleasant

The hotel was at a great central location, super close to everything! The breakfast was amazing and the air conditioner in the room was wonderful to come back to at the end of the day. WiFi was fast. Oh! Also the pool lights changed colors in the evening, so that was cool.

There was a card in the room threatening to charge you $40 if you stained/marked a towel. I had thrown a towel over the shower curtain rod after using it, and when I pulled it off it had black marks all over it (I guess the shower curtain rod wasn’t clean). I scrubbed that towel for 30min so I wouldn’t be charged! Once while showering as normal, water actually came up from the floor drain and started flooding the bathroom. I turned off the shower, waited until the water went back down the drain, and cautiously turned the shower back on low pressure and finished my shower. There was not clear understanding between employees. We were looking for a hotel to spend New Year’s at, and the website said their pool would be open until 9:30pm. So we called beforehand to see if New Year’s Eve would be different since it’s a holiday. Over the phone they said the pool would be open until midnight. Upon arrival the front desk said the pool would be open until 9:30, at which point people who bought an expensive dinner could stay at the pool later. When we actually got in the pool that evening employees came out and said the pool was only open until 8:30pm, so they could get ready for the dinner. Also, I didn’t ask for a window in our room because I assumed there would be one. There was no window to see the fireworks that night from our room, just four walls. Not a big deal, because we just went up to the top floor terrace and watched them there (beautiful from the center of the city).

FAQs

How much does this hotel cost compared to others in Santa Cruz de la Sierra?

The average price for a rental in Santa Cruz de la Sierra is $53 per night. This rental is $14 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Arenal. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Arenal. Enjoy the water!

Is Hotel Arenal pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Arenal?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Hotel Arenal

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Reasons to book

About this hotel

Amenities

Map of Santa Cruz de la Sierra

Nearby attractions

Available Rooms

Hotel Arenal

Hotel in Santa Cruz de la Sierra

Reasons to book

About this hotel

Amenities

Map of Santa Cruz de la Sierra

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Santa Cruz de la Sierra?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Arenal pet friendly?

What amenities are available at Hotel Arenal?

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