Splendid Star Grand Hotel and Spa

Balcony/Terrace, Photo of the whole room, Seating area, Bedroom

TV and multimedia, Living room, Photo of the whole room, Seating area, Bedroom

Bed, TV and multimedia, Seating area, Bedroom

4.5 / 5.0

Excellent(1,933 Ratings)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in central Hanoi near the Old Quarter, Splendid Star Grand Hotel and Spa offers modern rooms and suites with free Wi-Fi and a private bathroom. It houses a 24-hour reception and Vietnamese restaurant.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1.1 mi

Vietnam Museum of Ethnology

3.3 mi

My Dinh National Stadium

5.4 mi

Hanoi Old Quarter

0.4 mi

Available Rooms

2 Queen • 387 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

1 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 King • 409 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Splendid Star Grand Hotel and Spa

$$$$

4.5 / 5.0

Excellent(1,933 Ratings)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1.1 mi

Vietnam Museum of Ethnology

3.3 mi

My Dinh National Stadium

5.4 mi

Hanoi Old Quarter

0.4 mi

Available Rooms

2 Queen • 387 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

1 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 King • 409 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.5 / 5.0

Excellent(1,933 Ratings)

100% verified reviews

5.0 / 5.0

Aug 2024

Rundreise Vietnam, letzter Aufenthalt. Wir haben uns sehr wohl gefühlt

Super Lage sehr sehr nettes Personal tolle Betreuung

5.0 / 5.0

Aug 2024

Super

Nous avons beaucoup apprécié notre séjour. Comme c’était notre second passage, nous avons eu une chambre plus grande. Le personnel est très sympathique et nous a aidé à réserver un taxi pour l’aéroport. Merci Mr. Dong, Kimmie, Rose and Harry

5.0 / 5.0

Aug 2024

Excellent stay

We enjoyed our stay in the hotel. The staff is so friendly, especially Ms. Rose and Kimmie who were professional and attentive to all our requests. Thank you for your good energy !! We will come back for sure

4.0 / 5.0

Aug 2024

séjour très agréable

le quartier le personnel très gentil le buffet de petit dej très complet grande chambre familiale

4.5 / 5.0

Aug 2024

Nice hotel, I recommend you stay here.

The hotel is very good, it is in the center of busy Hanoi, amidst very narrow streets and full of restaurants. My friends and I loved the hotel reception, they served us tea with fresh fruit and also with a charming smile. Everyone is very friendly and resolved all our problems quickly. On the last few days, when we needed to find a taxi to go to the airport, the hotel staff kindly helped us with our luggage. The location is perfect and you can do almost everything just by walking, the cleaners done very well the job changing the bedsheet and towels, the air conditioning works very well and the room had a reasonable amount of space since there were three of us. We didn't have any problems with noise or any other unpleasant situation. I recommend staying at this hotel.

Unfortunately, I wasn't happy with the hotel's breakfast, I was expecting more options and also Western options. I mentioned this to the hotel receptionist and she told me that this is because they like guests to try local food and enjoy Vietnamese breakfast. I understand this point, but some people don't like Asian food that much or it takes time to get used to local food. I really missed a croissant, fried egg, jam, etc. I also found the bathroom space to be very small and the bathroom drain is close to the toilet, the water from the shower can mix with the bacteria in the toilet and cause fungi, bacteria or microbes on the feet. I felt a little insecure taking a shower this way, I asked an employee why the bathroom designer was like this and he told me that in Vietnam the bathrooms are made like this with the drain outside the shower and close to the toilet. I just had these concerns at the hotel and I believe that I would definitely return soon for an even better experience.

5.0 / 5.0

Aug 2024

Ottimo

L’hotel è in una posizione perfetta, camere pulite e staff gentilissimo specialmente Kimmie. Ottimo rapporto qualità prezzo.

Niente

5.0 / 5.0

Aug 2024

Perfect

Personeel super vriendelijk. Daarnaast kamer echt schoon en locatie dichtbij alles. Zijn er goed geholpen door Rose.

Geen negatieve punten

4.5 / 5.0

Aug 2024

Amazing customer service, clean rooms

Exceptional customer service. They helped with every aspect of my stay and day trips. Great job Mr. Dong, Ms. Rose, Mr Brian, Ms. Kimmie, Mr Harry, Mr Peter, and of course the cleaning team who are the critical unsung heroes of any hotel.

Low ceilings in the stairwell and restaurant proved more effective at waking me up than the delicious coffee.

5.0 / 5.0

Jul 2024

Fabuleux

Brian à été d'une bonne aide et est très gentil comme tout le personnel. Rose est au petit soin pour vous également. Le pdj très bon et varié. Nous avons été surclassé pour notre second séjour. Tout était parfait. Merci à vous tous

Rien

4.0 / 5.0

May 2024

Good stay in good central location

Staff service. Cleanliness.

Room looked better on the pictures. Window overlooks a building wall within 1-2 meters.

5.0 / 5.0

May 2024

My stay at this family-run hotel was nothing short of exceptional, even if it was just for one night. Mr. Dong, the hote

The property is very clean and modern & offers spa massages. The location is optimal to visit the city.

5.0 / 5.0

May 2024

Personnel au top ! Verry good

Parfait / perfect

4.5 / 5.0

May 2024

This was a great first stop for our Vietnam travels

The staff were exceptional, they were all very welcoming and friendly. We had an excursion booked and Mr Dong was happy to call the company for us and speak with them in Vietnamese to ensure we would be picked up from the correct place. The hotel is in a great location to be able to explore the old quarter without the need of taxis.

The adjacent church will ring its bells from 4:30am on a Sunday morning. This is no fault of the hotel just something to be aware of if you’re a light sleeper.

5.0 / 5.0

Apr 2024

Superbe situation

Mr Dong and Me Peeter re so Nice and sympathie

L accueil

3.0 / 5.0

Apr 2024

Friendly, great location. Our room was worse than advertised

Staff friendliness, great location

We chose a Double Deluxe room, and the room we got had nothing to do with the pictures.

5.0 / 5.0

Mar 2024

Una notte in Hanoi

Hotel in posizione centralissima, pulito, staff gentile ed eccellente. Colazione ottima, dolce e salata.

5.0 / 5.0

Aug 2023

Best location in old quarter

Friendly and helpful Mr Harry and Ms. Rose. Very clean and great location

5.0 / 5.0

Aug 2023

Exceptional

Tom ROse and Harry vert Nice people who are very available quickly if you want book tour come Mr Tom

5.0 / 5.0

Aug 2023

Exceptional

Mr Harry and Brain are very nice and helpful

5.0 / 5.0

Aug 2023

Exceptional

Mr.Harry, Ms.Rose very friendly and helpful.

nothing

5.0 / 5.0

Aug 2023

Exceptional

The staff, Mr Harry was very helpful

5.0 / 5.0

Jul 2023

It was our pleasure to stay at Splendid Star Grand Hotel. Mr. Harry was very helpful, all staff was nice. I used facial

Location, staff

Nothing

5.0 / 5.0

Jul 2023

Exceptional

Nice hotel , thank Mr Tom book tour to Ninh Binh very cheap and good

4.0 / 5.0

Jul 2023

Very good

Nicely located was a little tricky to find to start off! Very nice experience the spa was very nice as well

When they did the house keeping they turned aircon off which made room hot.

4.5 / 5.0

Jul 2023

Lovely stay

We stayed here for around a week and had a lovely time. We only booked for a few days initially, but we decided to extend after we arrived. Its super close to St Joseph's and there are plenty of restaurants and shops around the hotel. The hotel itself is in a lovely quiet side street, whilst still be very central. The room was clean and comfortable and the staff were so helpful and friendly. We always had hot water and the housekeeping was good. Breakfast had several options and the reception team were so helpful. We left something there when we checked out and they were so helpful sending it to Malaysia for us. We didn't use the service, but the reception team can also arrange tours for you if needed.

The only reason I gave 9 instead of 10 is that there was some work being done when we were there, which meant there was a bit of banging during the afternoons. This wouldn't bother some people, but we have young kids who nap, so it affected their routine a bit.

5.0 / 5.0

Jul 2023

Exceptional

Excellent Hotel. The best Staff , Buffet Breakfast and Locación. Thank you so much Mr Harry. Will be back next time .

5.0 / 5.0

Jul 2023

Exceptional

Location and friendly staff were amazing!!! Staff was so kind

5.0 / 5.0

Jul 2023

Exceptional

Harry is a beast! 3rd time in the hotel, best stay in Hanoi. Totally recommended!

5.0 / 5.0

May 2023

Good stay. Helpful staffs. All spots are within walking distances.

We had a good time with this hotel. We booked 5 rooms and all were up to expectations. The weather in Hanoi was very hot during our stay, but the aircon worked very well, and the water pressure is strong. We requested the hotel manager, Mr. Dong, to help book the Ha Long Bay tours and airport transfers, and all these were done very well. Mr. Dong speaks English very well and were helpful when we asked for services, and even asked for places good for us to visit. The tour and all taxi services were on time.

St Joseph Cathedral is just a 30s walk from the hotel, so it's morning's bells rang at 5am, which is a little too early and disturbed our sleep, although we understand this is not the fault of the hotel. Try to book the back rooms if you are a light sleeper.

5.0 / 5.0

May 2023

Exceptional

Tom is very kind and nice!

3.0 / 5.0

May 2023

Good Location suitable for Solo and young travellers

Good Location

The Bath and Toilet , Leaking Air conditioner

5.0 / 5.0

Apr 2023

Exceptional

good location, breakfast is great, and the room was very nice. thank you Anna for supporting

5.0 / 5.0

Apr 2023

Exceptional

clean friendly staff

5.0 / 5.0

Apr 2023

Exceptional

nice hotel thank Tom and Anna help A lot

5.0 / 5.0

Feb 2023

Exceptional

The staff were amazingly helpful and especially Dong helped us book EVERYTHING! He even helped us when we left the hotel to book and arrange our travels. Would recommend to everyone to stay here.

4.5 / 5.0

Feb 2023

Spacious rooms, comfortable beds, good wi-fi and super helpful and friendly staff.

The restaurant stopped making meals apart from breakfast since Covid so had to step out but everything was available close by. Also the breakfast buffet menu could be better.

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is $39 per night. This rental is $15 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Splendid Star Grand Hotel and Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Splendid Star Grand Hotel and Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Splendid Star Grand Hotel and Spa?

We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and laundry.

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4.7 / 5.0

Outstanding(1,006 Ratings)

Hanoi Central Hotel & Residences

Splendid Star Grand Hotel and Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Splendid Star Grand Hotel and Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Splendid Star Grand Hotel and Spa pet friendly?

What amenities are available at Splendid Star Grand Hotel and Spa?

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