Palace Hotel Omiya

4.0

Good(932 Reviews)

Hotel in Saitama

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Built in the convention complex Omiya Sonic City, Palace Hotel Omiya offers restaurants and cafes in the city famous for railways and bonsai culture. Rooms at this property were fully renovated in 2012 and are fitted with Sealy beds.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Map of Saitama

Nearby attractions

The National Art Center, Tokyo

17.6 mi

Available Rooms

Double Room - Non-Smoking

1 Queen • 193 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Single Room - Non-Smoking

1 Single • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Room - Non-Smoking

2 Single • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Twin Room with Extra Bed - Non-Smoking

3 Single • 258 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Corner Double Room - Non-Smoking

1 Queen • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Palace Hotel Omiya

$$$$

4.0

Good(932 Reviews)

Hotel in Saitama

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Map of Saitama

Nearby attractions

The National Art Center, Tokyo

17.6 mi

Available Rooms

Double Room - Non-Smoking

1 Queen • 193 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Single Room - Non-Smoking

1 Single • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Room - Non-Smoking

2 Single • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Twin Room with Extra Bed - Non-Smoking

3 Single • 258 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Corner Double Room - Non-Smoking

1 Queen • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

4.0

Good(932 Reviews)

100% verified reviews

4.0

Sep 2024

good

朝食は素敵です。季節に合わせた、地元名物（狭山茶）を生かされているメニューがありました。忙しい日々の朝の気分改善には、とても良いのではと感心しました。

特にありません。

4.5

Aug 2024

A different standard

One of a high end hotel with fine restaurants on the second floor, cafe on the first, plenty of space in the room. It is attached at the second level to a walkway to the station and also stores at that level (Family Mart next door.). Staff very professional, no muss, no fuss. Comfortable beds, nice desk space, all the expected amenities. Bathroom had ample space compared to a business hotel. Very nice and not overpriced.

A fine hotel.

4.0

Aug 2024

グッド

きれい

5.0

Apr 2024

ありません

対応が丁寧でした

ありません

3.5

Mar 2024

良く休めてありがとう

部屋のアップグレードが良かった

朝食が期待していたより普通だった

5.0

Mar 2024

超最高！！！

子供のアメニティも用意してくれて、追加で欲しいものを連絡したら丁寧に持ってきてくれた。受付も丁寧で、聞きたいこととかも的確に教えてくれて助かった。

とくにありません。

5.0

Jul 2023

Very well

Location near the omiya station

4.5

Jun 2023

Modern hotel, good bedroom, great cleanliness, good location, nice staff

Modern hotel, room, location, cleanliness, staff

Nothing particular

4.0

Jun 2023

Location and a great hotel for the price! You won’t be sorry.

The location was 5 minutes from the hotel. You walked out the door, turned left and were at the station in minutes. The Staff were nice and the hotel atmosphere felt way more upscale than the price would suggest.

My room was a bit small but, for a single, I have no complaints at all. I really have nothing negative to say.

5.0

Jun 2023

Good hotel to stay in Omiya.

Good location; near train station, comfortable bed and pillow, very clean, all facilities in need, great view of the city, staff was so nice and helpful.

nothing

1.5

May 2023

The bathroom toilets weren't clean (checked in three different rooms – all not clean)

The room was great and had a nice size for one person. The elevator was quick, but you often had to wait in line on it.

They completely failed in my opinion with cleaning the bathroom as there behind the toilet set and toilet was so much hair and dust that it was super nasty. I even told the receptionist and they didn't really seem to care much about it even though I told them out of kindness and not as a complaint. This is now my complaint as it didn't feel like a great experience and I'm still grossed out about the toilets. Also, we had booked three single bedrooms and all of them were pretty nasty in this area of the bathroom. Not acceptable!

2.5

Apr 2023

Never again at this hotel.

The room size was ridiculously small. Room fees were too high for size of the room. Very poor value. Also, the breakfast hot buffet was cold.

3.5

Apr 2023

Good but slightly uncomfortable.

The location is very nice and convenient. I especially like how they have a convenience store in the second floor.

The room was warm. No air conditioning and ventilation, me and my family where using any flat item to use as a fan.

4.5

Mar 2023

Superb

large clean room. good location. omiya has lots to see. hotel is close enough to walk to busier spots and the train station, far away enough though not to be right is the centre of it

breakfast only from 7am, is a bit too late for business travel purposes.

4.5

Dec 2022

A very comfortable hotel in a great location.

The location is excellent and the room was very comfortable. I only stayed one night, but I would happily stay longer on another trip. It's quite a fancy hotel, but was a reasonable price (at least when I booked it). The 12:00 checkout was particularly appreciated, as I could do some morning sightseeing before leaving.

Nothing that I can think of.

4.0

Dec 2022

enjoyable stay

location is great and room is comfortable

so far so good

5.0

Oct 2022

Very good.

The room and property were clean and properly maintained. Location was good and convenient.

Wish the room was a little bit bigger. My family and I felt cramped.

3.0

Aug 2022

Pleasant

The location was great!

I felt that the staff could have been more helpful at times. For example upon arrival and departure they saw me struggling with many bags and didn't offer to help even when the place wasn't busy.

4.0

May 2022

Convenient and comfortable

Location

5.0

Jun 2021

Fantastic!

Super easy location to find and close to the station. Amazing check in. Great staff. Comfortable room! Wonderful stay.

5.0

May 2021

It was great.

The breakfast was amazing and the staff was very friendly and helpful.

I didn't like that they didn't seem to have any packaged deals and they took forever to respond to my questions on booking.com

2.5

Mar 2021

Great location, lacking value for a 4-star

Location was great, and the customer service on call on the messaging app was very prompt in their replies. Well done!

Breakfast was expensive for the food served - could have had more options for a 2,600 yen breakfast. Also, I don't eat pork, so I asked for an option to add an extra egg dish in replacement of the pork dish, but the staff said no. Again, little value for the breakfast. Hotel bar on the second floor was temporarily closed but this was not indicated clearly upon hotel booking. And the gym/pool facilities require an additional ticket payment of 550 yen. It's not part of the room package - again, not clearly stated prior to booking.

FAQs

How much does this hotel cost compared to others in Saitama?

The average price for a rental in Saitama is $71 per night. This rental is $17 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Palace Hotel Omiya. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Palace Hotel Omiya pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Palace Hotel Omiya?

We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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Palace Hotel Omiya

Hotel in Saitama

Reasons to book

About this hotel

Amenities

Map of Saitama

Nearby attractions

Available Rooms

Double Room - Non-Smoking

Single Room - Non-Smoking

Twin Room - Non-Smoking

Twin Room with Extra Bed - Non-Smoking

Corner Double Room - Non-Smoking

Palace Hotel Omiya

Hotel in Saitama

Reasons to book

About this hotel

Amenities

Map of Saitama

Nearby attractions

Available Rooms

Double Room - Non-Smoking

Single Room - Non-Smoking

Twin Room - Non-Smoking

Twin Room with Extra Bed - Non-Smoking

Corner Double Room - Non-Smoking

Reviews

FAQs

How much does this hotel cost compared to others in Saitama?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Palace Hotel Omiya pet friendly?

What amenities are available at Palace Hotel Omiya?

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