I did not like the property and I think the management personnel are awful.

My room was repeatedly - day and night - filled with the unmistakeable odor and fumes of tobacco smoke burning my eyes and nose and causing me to cough. At first the hotel said they would fix it but then decided to say there could not be a problem. I offered for a manager to come and sit in my room but they declined. They began acting like I was making it up. However, I also spoke to one of their maintenance engineers and to two housekeepers who both confirmed that this is a problem at this hotel and explained how it occurs. After multiple efforts on my part to get them to own up to the problem and deal with it I finally put a hold on my credit card payment and sent messages to Bookings.com and to the Westin organization. As far as I am concerned they are consciously and negligently exposing me and other guests - including children - to a high concentration of a known cancer and other disease causing substance. I plan on identifying concerned governmental agencies and sharing my experience with them and to urge them to conduct on onsite inspection.

Nothing

Some of the staff behaviour at the reception and the location

Excellent experience

Property and staff

Beautiful places for relaxation and friendly environment with excellent services and facilities

Everything was excellent

Hotel is situated in and quiet location with nice views of the hills and the sea. The room was spacious and comfortable. Breakfast had great selection and the food quality is outstanding. The staff is friendly and very attentive. Room service was exceptionally fast.

Parking extra fee. Should be included in the room price.

The location, the hotel style and rooms but mainly the excellent staff! Nothing was too much trouble and there was always someone there to help if you needed it.

Sadly there was a noisy group of male golfers there at the same time as us. They really had no regard for others around the pool area and the more they drank, the louder and more rowdy they became. There does need to be a way to control behaviour so that it doesn’t ruin the environment for others there at the same time. The hotel needs to consider the policy for group behaviour.

It’s great for relaxation as it has three golf courses and a big swimming pool. the breakfast is very good!

exclusive

the food and menu needs development

sizeable enough to have good facilities, but small enough to have a boutique feel to it. Pool & gardens, with panoramic views from the terrace. Friendly & helpful staff. Great bed & pillows!

Rooms were great, bathrooms somewhat dated.

great golf, friendly staff, good food, nice pool area

driving range was closed two days running

Everything is good except cleaning ladies produce enormous noice from 10am onwards. No way to sleep longer then this.

This hotel is primarily for golfers- it is in the hills and a long way from Marbella town It is a nicely renovated hotel with good large rooms the breakfast was very expensive but good

Wrong location for us but great if you play golf

It was ok, but got bored by day 3 The dinners were great though.

Excellent breakfast. Lovely swimming pool. Wonderful food and location fora wedding

pool, gardens

extra cost for parking & kids club

Staff were amazing , location was good, beautiful views from the hotel. Food was excellent.

Only negative would be the bathroom in our room was obviously original, and looked very tired, grouting in poor condition, tiles old and stained. Would have expected bathroom to be modernised. the balcony similarly, cushions a bit tired looking, needed a refresh.

the view is just mesmerizing, beautiful relaxing pool area ( with amazing restaurants, we have breakfast & lunch and both the food and the view were amazing) you need to have a car cause it’s pretty far from the center but there are also shuttles available ( not convenient if you wanna stay out late). rooms are spacious and clean but the bathrooms can use a little upgrade.

Great location. Amazing friendly staff.

They didnt give me a late checkout!