Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive

8.6 / 10.0

Excellent(101 Ratings)

Resort in Unguja North Region

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Situated in Kiwengwa on the north eastern peninsula of Zanzibar, Neptune Pwani Beach Resort & Spa features 2 fresh water pools and a tropical garden.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Unguja North Region

Nearby attractions

Changuu Island

18.5 mi

Baraka Natural Aquarium - Nungwi

14.9 mi

Hakuna Matata Spice Farm

14 mi

zanzibar kilosas conservation

14.8 mi

Available Rooms

1 King or 2 Single • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1076 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Queen • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Queen • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive

$$$$

8.6 / 10.0

Excellent(101 Ratings)

Resort in Unguja North Region

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Situated in Kiwengwa on the north eastern peninsula of Zanzibar, Neptune Pwani Beach Resort & Spa features 2 fresh water pools and a tropical garden.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Unguja North Region

Nearby attractions

Changuu Island

18.5 mi

Baraka Natural Aquarium - Nungwi

14.9 mi

Hakuna Matata Spice Farm

14 mi

zanzibar kilosas conservation

14.8 mi

Available Rooms

1 King or 2 Single • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1076 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Queen • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Queen • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(101 Ratings)

100% verified reviews

10.0 / 10.0

Oct 2024

Amazing experience

Fabulous resort with huge rooms and fantastic surrounding. Loved the beach, ambience and the hotel amenities!

10.0 / 10.0

Oct 2024

가족이 함께 머물 수 있는 최고의 호텔/체크인, 체크아웃 담당직원은 불친절

올인클루시브호텔로 머물렀던곳중 최고의 호텔 친절함 음식 청결도 수영장 인터넷 모든것이 완벽한 곳입니다. 가족끼리 호텔에서만의 휴식을 원한다면 강력추천합니다. 특히 유아와 함께 간다면 편하게 여행을 할 수 있습니다. 유아를 위한 놀이터, 수영장이 있습니다. 호텔방은 매우 청결하며 화장실도 아주 괜찮습니다. 해변이 있는 호텔이지만 모래로 인한 스트레스가 없습니다. 직원들은 매우 친절합니다. 식당에서 아이들이 식사를 하다 잠들었을때 당황스러웠지만 아이들이 편하게 누울 수 있도록 도와준 인도레스토랑 직원 및 태국 레스토랑 직원에게 감사드립니다. 심지어 푸드매니저(Mr.Meh로 시작하는 인도계 직원)는 잠든 아이들을 위해 우리를 호텔방까지 데려다 주었습니다. 너무 감사해서 팁을 주고 싶었지만 돈을 늘 소지하지 못한것이 아쉬웠습니다. 그리고 Pwani 레스토랑 직원(Ms.Lucy)은 오전 10시에 체크아웃예정이라하니 아이들을 위한 도시락을 싸주었습니다. 모든 직원들에게 감사드립니다.

*체크아웃시 정부세금(infrastructure tax) 매일 5불(1인당) 청구함. ** 체크인, 체크아웃을 담당하는 직원(Ms. Sammera Rajab?)에 대한 변경이 필요해보입니다. 그녀는 체크인할때부터 호텔비에 대한 정산을 다시하기를 요구하였고, 호텔 비용을 지불한것에 대한 인증서를 보여주었어도 돈이 안들어왔다며 계속해서 돈을 내기를 요구하였습니다. 제가 다시 확인해보라고 요구하니 그제서야 확인 후 체크인을 진행해주었습니다. 또한 체크아웃할때 정부세금에 대한 청구를 하였고, 이를 지불하라고 요구하였습니다. 그러나 체크인할때 설명을 받지 못하였고, 제가 이에 대해 설명이 필요하다하니 전혀 설명하지 못하며 계속해서 종이만 내밀며 이것은 모두가 내는 돈이니 돈을 내라고만 요구하였습니다. 저는 싸우고 싶지않았고 설명만 해주기를 바라였는데 그녀의 태도는 무례하였고 설명이 충분치 않았습니다. 결국 다른 직원이 와서 설명을 해주었고 돈을 지불하고 떠났습니다. 이에 대한 시정조치가 필요해보입니다.

3.0 / 10.0

Oct 2024

New definition of all-inclusive

Nothing. Except for the natural beach and sand.

I dont like the fact that you make me pay for "all-inclusive" and still apply restrictions on which type of restaurants I should be dining and small window hours to dine. The hotel seems to have their own definition for the term "All inclusive. ".. The resort is more like a retirement place than anything else. There is nothing to do there, and the location was the worst as you are like in a big gated prison.

9.0 / 10.0

Oct 2024

Amazing!!

Staff, beach, pool the weather! Was all just amazing!

Nothing not to like!

10.0 / 10.0

Oct 2024

Best experience

All the stff was amazing, even we are staying more days here. Highly recommended this excellent place.

6.0 / 10.0

Jun 2024

Schönes Hotel, toller Strand. Essen sehr gewöhnlich

Unsere Suite war sehr geräumig, gepflegt und sauber. Der Weg zum Strand war nicht weit. Der Strand war auch sehr sauber und gepflegt. Das Personal ist immer sehr freundlich und bemüht, manchmal hat man als Gast das Gefühl ohne Trinkgeld geht nichts. Aber gut, es gibt schlimmeres.

Das Essen entspricht in keinster Weise dem Standard eines 5 Sterne Hotels. Mit einfachen Lebensmitteln wird man hier regelrecht abgespeist. Es gibt oft das selbe, das Obst ist unreif., der Fisch war sehr mittelmäßig und das Rindfleisch ungenießbar zäh. Schade, wir legen auf gutes Essen im Urlaub schon Wert!

10.0 / 10.0

May 2024

awesome place to be.

Cleanliness and staffing was perfect.

african food or menu shoukd be always.

9.0 / 10.0

May 2024

Very nice experience, to repeat 100 times.

All the stay was amazing, if we go back to Zanzibar we will stay here for sure, no doubt. The staff is super nice, very friendly all time, Justin from the bar is the best!! Also, the views, the beach, the room and all the facilities provided are perfect.

The breakfast was good but the dinner and lunch should be better, it will be better to have more different food options. Chicken with too many spices was the most repeated dish, I’d like to hace more options to choose.

9.0 / 10.0

Jul 2023

I will definitely visit the place again and suggest to friends too

The service and. Staff were excellent.clean place

?…?ALSO TRY TO HAVE A SHUTTLE TO STONE EVERY TWO TO THREE HOURS

9.0 / 10.0

Jul 2023

Superb

Location and staff was great. Restaurants was not great but they have many varieties.

One of our room had a weird smell , like a really intense bug spray or oven gas. Even though they never sprayed that room due to my son's allergy. When I talked to housekeeping about it, they said they don't smell anything. Although it was really strong for the 4 of us.

9.0 / 10.0

May 2023

Superb

Amaizing resort, great stuff, big rooms.

10.0 / 10.0

Mar 2023

The stay was superb and the no words to expess the hospitality of resort staff

The property is so serene and a perfect place to ease your mind

Nothing to mention

6.0 / 10.0

Mar 2023

Nice resort with great view, awesome staff, nice nature but poor internet, A/C and medical service.

1.) The staff was outstanding! Very friendly, mostly English-speaking, fast and reliable. They made us feel very comfortable and the "Hakuna Matata" attitude war also quite nice! Room Service was also great! 2.) The view on the beach was very very nice and the change between high tide and low tide was quite impressive every day 3.) The resort war very green, very nice typical Afrian Architecture and many blossoms and grass. Nice view from the rooms (we had 427) 4.) The food buffet had a wide variety and you could choose between many dishes no matter if with meat or vegetarian. 5.) If you place a special food order the team made it possible which was very nice. 6.) The All-Inclusive drink selection was very nice. Including 3 nice local beers.

1.) This is my individual problem as I don't like this: If you prefer "real food taste" like with fried fish or steamed vegetables, you need to place a special order as ALL food (except pure rice and fruits) is spiced. Mostly heavily and almost all with garlic. 2.) The Air-Condition was way too loud and the remote control never did what we wanted it to do. On: Too loud (no silence function). Out: You sweat to death. We suppose when the rooms were renovated, they forgot to exchange the 15 years old Air Conditions. 3.) The Internet was a pure catastrophe! Slow, not stable or we had no internet at all in our room which is absolute standard these days. Some times we had to wait some minutes to publish an Instagram story. And you could not upgrade. If you want to make a Whats App Call with your family, you had to go to the lobby or the restaurant. I have the impression that it did not change the past 10 years and it does not take into account that quite every one (especially the kids) are using their phones constantly which kills the bandwidth in the whole club. I had to manage my business emails on the bar instead of in the morning/evening in our room. 4.) The doctor service is a joke. So better not be really sick or wounded. We had diarrhea and my wife had vomiting. First, he was not in his office as scheduled (daily 10 am to 1 pm) and we had to wait more than an hour. Then the doctor gave us expired tablets for the diarrhea and the tip to "drink tea with lime and the vomiting goes away". I thought he was joking but he did not have any medication against it. If you have sth serious like heart problems, stroke or badly wounded you are done! The points 2.) and 3.) are not good. But after I heard that the club owner is the 3rd richest man in Tanzania, it makes my head shake.

8.0 / 10.0

Feb 2023

Very good

fantastic staff at bar and restaurants. reception staff appeared quite rude at times

don’t response to questions on booking.com in timely manner. normally takes 48hrs+

10.0 / 10.0

Feb 2023

Exceptional

How do I begin? I have traveled around the world - 35 countries visited so far and I have to say Zanzibar is now at the top of my list! People are friendly & very welcoming especially at the Neptune hotel - from the security staff, receptionist, waiters/esses, cleaners, managers, chef to the animation team. They have absolutely been all lovely, professional, accommodating and welcoming! Anything you ask, they will do everything from their side to make it happen. I forgot my phone charger in my previous hotel prior to arriving in Neptune and Receptionist has managed to kindly contact the hotel, go in person in hotel and get it back to me. Absolutely outstanding service! It was my birthday and they sang for me to celebrate my birthday, offered me a cake made just for me and made feel special :-) Room, facilities, swimming pool, gym, restaurants - all were absolutely stunning Even on our last day, we checked out at 6.30am and they still managed to prepare us lunch boxes (breakfast starts only at 7am) Thank you so much Neptune Hotel for making my stay unforgettable Asanté Sana!!!

5.0 / 10.0

Dec 2022

Passable

the beach

10.0 / 10.0

Dec 2022

Exceptional

Personal stuff，swimming pool,food,matras on rooms,

No one care about beach people arlt day time but night time is good,no one care about beach matrass, nobody bring me more tooth pasta,from first day we was using only one very small one

8.0 / 10.0

Sep 2022

Very good

fresh food, attentive staff, location.

menu choices and repeat of foods types

3.0 / 10.0

May 2022

not to be repeated

location and setting

food was terrible. past best before dates. buffet was stale

9.0 / 10.0

Mar 2022

Beach was raked, no rubbishy areas and the resort was very clean which we appreciated!

There was a great selection of breakfast foods, including an omelet and eggs Benedict station, the coffee was hot and excellent. The servers were friendly and prompt. The view of the ocean was lovely too coming from a cold Canadian winter!

Gift Shop could carry a better supply of toiletries and men’s sandals. Our luggage was lost for 2 weeks so we desperately needed everything.

5.0 / 10.0

Dec 2021

Passable

the property it self was really good, the food was nice, staff was very friendly.

8.0 / 10.0

Sep 2021

Very good

Great stay! A little slice of paradise! The staff were great, the location beautiful! What’s not to like!

10.0 / 10.0

Jul 2021

Beautiful beach at an African 5 Star Hotel

The beach is beautiful, The room is clean and has an African charming design, The all inclusive food is surprisingly ahead the usual and the restaurants are offering quality meals that are prt of the package, The landscaping is beautiful.

Staff should implement stronger SOP to minimize Covid risks (Staff should in my opinion serve the dishes and not let all guests picking what they want by themselves from the buffet). Dishes should be more secured. Security should control a bit more the villagers around the hotel to not harass guests when they walk on the beach in order to push them to buy souvenirs at their shops next to the hotel. Nevertheless and after having complained about this issue, security did handle the problem efficiently for the peace of the guests to enjoy their holidays.

7.0 / 10.0

Jun 2021

Below my expectations

Location

Reception staff were too slow in responding to any request or a question . When you book “All Inclusive” you think you are free to use all hotel facilities but it’s not , you’re only allowed to use one main restaurant for all meals while the rest are open only for dinner and must be booked earlier which was disappointing. The worst part of our stay was the day we were celebrating my friend’s Birthday , although I made a special request in advance but they ignored my request and also the themed dinner was ruined because they were not serious about it.. in overall review it was below my expectations. Wifi was TOO bad and disconnected almost all the time

9.0 / 10.0

Jan 2021

Superb

Lovely setting and wonderful beach!!

FAQs

How much does this resort cost compared to others in Unguja North Region?

The average price for a rental in Unguja North Region is $110 per night. This rental is $24 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive. Enjoy the water!

Is Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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$$$$

Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive

Resort in Unguja North Region

Reasons to book

About this resort

Amenities

Map of Unguja North Region

Nearby attractions

Available Rooms

Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive

Resort in Unguja North Region

Reasons to book

About this resort

Amenities

Map of Unguja North Region

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this resort cost compared to others in Unguja North Region?

Is parking included with this resort?

Is there a pool at this resort?

Is Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive pet friendly?

What amenities are available at Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive?

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