Domus Florentiae Hotel
Hotel in Florence
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Right in Santa Maria Novella Square, the Domus Florentiae is a 4-star hotel housed in a building of the 16th century. It features rooms with free Wi-Fi and air conditioning.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Florence
Available Rooms
Single Room
1 Single • 118 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Triple Room
1 Queen • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Quadruple Room
1 Queen • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double or Twin Room
1 Queen • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double or Twin Room with View
1 Queen or 2 Single • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
9.0
Posizione ottima ti colleghi facilmente alle mete da visitare...la colazione molto buone ampia e bagno modesto e pulito e un ambiente curato,pulito,ottima l accoglienza
9.0
Petite déjeuné avec assez des choix - dans une large, propre et bien équipé salle a manger. La chambre était impeccable. Tres proche de la gare. Une nuit réconfortante, continuée par un bon petit-déjeuner avant de se lancer dans l'exploit de la belle ville de Vérone.
9.0
The staff, the reception, Enzo, the location, it's a beautiful little hotel! The breakfast was really great! The location is awesome 3 minutes walk from the train station...It's a really charming old hotel!
10.0
Central
Check out too early
1.0
Location close to train
DO NOT STAY HERE! They are swindlers. They charged me through booking.com, canceled my reservation and charged me again at check out. When booking.com investigated, they said I was never there.
I booked a room in my name at Domus Florentiae many weeks in advance on booking.com. On the day of our reservation, trains were on strike so I was not sure we would be able to travel from Rome to Florence. I called and spoke to the manager, Enzo, gave him my name and confirmation #, and asked if cancelation was a possibility. He said no, it was too late. I said okay, we would try. We made it to Florence late evening.
As I approached the desk Enzo greeted me by name, confirmed it was me, and said "you made it." He was curt and grumpy. He showed us our room. We settled in and, as it was early, I went to sit in the lobby to comfortably relax before going to bed. Enzo was stretched out on the sofa, watching TV. I went back to my room. A little later, I had a question and request; Enzo grudgingly accommodated.
We checked out the next day and paid in full for the night not realizing booking.com had already charged my credit card for the room. The next day I realized I was double charged. I communicated with booking.com. They investigated, and were told by the hotel that I was never there. After emailing me and rechecking with the hotel, booking.com was told I had canceled and rebooked on their web site. I DID NOT! I believe Enzo canceled me and rebooked me himself. I called the hotel to speak to the manager. It was Enzo. I started to ask about the situation so that I could get a refund for one of the payments. He raised his voice; he talked over me and when he finally paused, I asked if I could talk. He hung up on me. I called back 4 times. He hung up on me every time. Do Not Stay Here!
10.0
Wonderful location and helpful staff.
10.0
The place is amazing with a cosy comfortable feeling, excellent location with excellent staff. Taulant was amazing he helped us with all our requests. We will come again and recommend it to our friends.
10.0
location, great breakfast, kind staff
room a bit small
10.0
Good choices and excellent staff
10.0
excellent location — 5 minutes from the train station and within a short walk to everything. beautiful room, friendly staff, good breakfast with cappuccino.
9.0
great location and well decorated and comfortable
10.0
Perfect location, we really love this hotel!
10.0
great location and charm. excellent breakfast, great food and quick so we could get to touring. the front desk staff were fantastic, friendly and efficient. I would definitely recommend this to others.
nothing. only there for one night but would have stayed longer if our plans allowed.
10.0
breakfast was great!!! staff were outstanding.. room very nice and very clean
no conditioner for hair..
9.0
Breakfast could have fresh whole meal bread and more fresh fruit choices .. the breakfast room was lovely and the staff very friendly . The reception were very helpful cheerful and professional. We loved the location, perfect for our trip and in the middle of everything so we could walk everywhere. The room was very clean and the furnishings very nice. Good quality and stylish.
The breakfast could have had more fruit selection and better fresh bread choice and gluten free. A gluten free eater needs more bread choices - would be nice to have hot bacon.
1.0
I’ve traveled through 20+ countries and have never been treated so poorly by staff at my accommodation. I cannot stress this enough - book elsewhere. After returning to my room for my first evening in Florence, I found out that none of the electrical outlets/sockets worked. Therefore, I couldn’t charge anything, nor use any electrical equipment in the room, which is essential for a hotel stay, but the ability and importance of this was entirely lost on Giacomo (name I was provided), the concierge that night, who repeatedly yelled at me that it must be my phone and I wasn’t telling the truth about the room because “the electricity is fine” in the room. He also suggested I leave my phone with him overnight to charge and reclaim it in the morning, which is an unacceptable suggestion or solution. He also initially refused to contact the manager because “he is away for the weekend and busy.” Sure. After multiple rounds of him not believing me, I had him test his own personal iPhone charger in the room. Guess what? It didn’t work either. That was when he decided he could actually call the manager. The manager, who also stated he was the owner of the hotel, wouldn’t offer a room change that night nor a refund. He was also insistent I stay the night in the room I was originally given and then wait until the next day when he could be in the hotel and have me moved into a different room. As if my vacation revolves around an undetermined time the manager can appear to relocate me to another room the next day? Because the hotel could not provide a suitable and fully equipped room that night, I checked out that first night and relocated to a superior hotel that actually deserves its four stars. Seriously, how does this hotel have a four-star classification? It is barely a two-star hotel, and honestly, I’ve stayed at hostels that are nicer.
9.0
The hotel is located in an ancient building that was formerly a residence for a noble family. The hotel is a great experience. And all the staff are great.
Some noise from the adjacent street and this is beyond the hotel's control
9.0
location
10.0
Very comfortable bed, I woke up fully rested, helpful and kind staff members, central location with a view on the monuments. Delicious Italian breakfast
9.0
staff was very helpful, close to train station and a short walk to other key sights.
8.0
Position and comfort
Maybe just a bit too small the breakfast room when everybody was there at the same time
10.0
Close to city center and main train station. Nice breakfast and very cool historical ambience in the hotel and rooms at all. Helpful and elegant personnel, especially Taulant was a professional guy gave us significant knowledge about the city in general. Thank you for all.
Nothing really.
9.0
close to train terminal and short walk to main attractions. good breakfast and the staff was excellent
bathroom was a little dated in our first room
8.0
Nice boutique hotel with a great location. Nice personel and very clean room. Breakfast was just ok, big plus for making fresh coffee by Staff. We had a felling that for ex. eggs on saturday breakfast were the same which were cooked day before.
Personel need some new uniforms, which were very used and not good looking. Kettel in room had very short cable and pluger didn't fit - it fits in bathroom ;)
8.0
the hotel has a very good location, near the train station, with meeting points nearby. The hotel is very clean and tidy.
The shower door could not be closed, and it was difficult to take a bath
4.0
Location
Room was like a sauna with no air flow and if we opened windows we were attacked by mosquitoes. Also took about 35 minutes to check out due to bad internet for credit card (almost missed train).
9.0
great location, (very close to train), welcoming staff, good breakfast, good value
single room was a closet; maskless breakfast staff ill and coughing all over the food
9.0
The room was newly painted, doors, furniture & beds were just renewed. The location of the hotel is perfect, just a few minute walk from train station, tram to airport is just located at the back of the hotel. Breakfast
The bathroom utensils are old, and are expected to renew soon.
10.0
The location is excellent - close to everything including the train station. The staff are super friendly and very helpful. The breakfast is good as well. Overall experience is great.
Nothing. All good.
6.0
Extremely friendly and helpful staff. A warm welcome and nice recommendation for the area. Located very central and just a short walk from train station. so ideally for joining tours to Chianti area or other places in Tuscany.
Also cosy balcony for breakfast. Fare selection for the breakfast- fruits, bread, pastries, yogurt etc.
Unfortunately not what I expected as 4*. No hair condition. My shower didn’t have a shelf for the soap (great smell of the soap).
And the toilet flush was a bit tricky every time, but just push it. It does work :-)
9.0
The breakfast was nice. The staff goes above and beyond to answer questions, make reservations, offer advice, etc ... Any requests was immediately taken care of. We would absolutely stay there again.
The mini bar could actually come with liquor. I understand these can be labor intensive but it would be nice as the hotel doesn't have a bar. Also, there wasn't one TV station I could find that broadcast in English. If you could correct these two deficiencies I would give you five stars.
FAQs
How much does this hotel cost compared to others in Florence?
The average price for a rental in Florence is $100 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Domus Florentiae Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Domus Florentiae Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Domus Florentiae Hotel?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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