Casa Doña Susana
Hotel in Puerto Vallarta
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Located 10 minutes from downtown Puerto Vallarta by car, this adults-only hotel is a 10-minute walk from the public beach. It features a rooftop pool and bar and on-site restaurants.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Balcony or Patio
TV
Garden
Map of Puerto Vallarta
Available Rooms
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
super clean
friendly and helpful staff
pool was closed but they did give out bracelets allowing you to use the pool of other hotels
10.0 / 10.0
old world charm with a bit of home.
nothing
7.0 / 10.0
The staff were great but room size is very small.
10.0 / 10.0
very beautiful place , small but enjoyable, amazing location , very very very friendly staff , Ivan & Cesar where amazing .
10.0 / 10.0
location couldn’t be better! small roof top pool and use of neighboring hotel’s pool and beach
8.0 / 10.0
Loved the location- right in the heart of things. Just a block from the beach and restaurant options galore. Staff was friendly and helpful
Room super small and uncomfortable. Had a min-fridge, but nothing to sit on but the bed. No microwave. Room 104. Was told the rooms on the inside corridor are standard rooms so pretty basic. Upgrade your room to one with a balcony- those rooms are bigger and not that much more expensive.Had a musty smell that just wouldn’t go away. No ice available
10.0 / 10.0
location is amazing. the roof top pool is great after the beach plus get to use Arcs hotel beach club. 2nd time stayed there. will stay there in 2023.
loved it all
10.0 / 10.0
First time I stayed there and it was wonderful. The concierge, Lamar, was exceptional and she went above and beyond my expectation. The entire staff was friendly and helpful. It was very clean and comfortable. Convenient location.
I plan to return. Great place to stay again and again. Thanks.
The pool was not in service for my entire stay, which I was not expecting.
4.0 / 10.0
Location was great
The rooms STINK. I even moved to a second room and it didn't matter. The smell hurt my eyes.
The advertisement is misleading. The lovely pool and beach pictures are at the sister resort, which I only had access to once I paid for the all inclusive. The pool on site was under renovation and this should be noted on the site.
10.0 / 10.0
This was our second year at Casa Dona Susana and it was beautiful and amazing. The staff was friendly and helpful and we got a free meal at one of the restaurants because of the length of our stay. It was really amazing to spend a week with a balcony.
8.0 / 10.0
Location and price were perfect! I was offered a room upgrade and the room was very quiet.
The shower frequently overflowed and with the summer heat that was less than optimal. This was a minor inconvenience though!
8.0 / 10.0
Charming hotel--very centrally located--quiet--exceptional staff.
This is a small, older hotel that is not particularly spacious but is well-maintained.
I love the little rooftop garden.
This is a modest place and priced accordingly but is a very pleasant place to stay.
6.0 / 10.0
the upstairs pool and rooftop is beautiful. the building is charming.
the bed was awful and the room was tiny. the only “cleaned” once in a week and it was just the floors and making the bed. they didn’t change the sheets, we had to ask for water and toilet paper everyday. not great
10.0 / 10.0
Amazing hotel with a stunning rooftop pool, directly in the city center. Very quiet, comfy beds
The room was a bit small.
6.0 / 10.0
The hotel is close to everything we wanted: the beach, restaurants and shopping. We really enjoyed strolling around the streets. The entrance and lobby are charming. The pool was very comfortable and the pool lounge areas are very quiet and lovely, with the shade of an enormous tree.
The room was quite small and the ceiling was low, which made it uncomfortable. There were very few electrical outlets, which we needed to us our laptop. There is no bar or cafe in the hotel, which I missed in the description of the property.
10.0 / 10.0
Had room on ground floor and it was bigger than other rooms that we had stayed in before. This was our 4th time staying in this hotel. Love that it's quiet, adult only hotel. Nothing fancy but it's got a comfortable king bed, bath and easy access to the beach at sister hotel. It's our go to hotel in the Romantica district of PV.
Wifi was spotty at the pool area on the roof top otherwise no complaints.
10.0 / 10.0
We were given a JR suite at no extra charge
This place is charming
I’m not bothered
It seems sometimes rooftop pools are tough to keep clean. This was a bit in need of cleaning
10.0 / 10.0
I had an issue with my room, but that staff helped and then I was upgraded. Very thankful for that and it was a great room. I was very happy with how accommodating the team was.
The wifi was going in and out sometimes. But wasnt too bad. Thats about it.
10.0 / 10.0
Second stay with them. Can't beat the location. Room was clean and the bed comfortable. We had a vehicle and we had a parking space. Next time in PV we will stay here again.
1.0 / 10.0
NO GUEST ALLOWED
10.0 / 10.0
Great location great value and friendly staff
10.0 / 10.0
We have been staying at this hotel for about 12 plus years. Adult only boutique.
N/A
FAQs
How much does this hotel cost compared to others in Puerto Vallarta?
The average price for a rental in Puerto Vallarta is $223 per night. This rental is $103 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Casa Doña Susana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Casa Doña Susana. Enjoy the water!
Is Casa Doña Susana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Doña Susana?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and balcony or patio.
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