Very clean and comfortable. . Excellent location. Very helpful staff

This hotel was very welcoming. The room was very cosy, clean, comfortable and warm. The staff very friendly.

Nothing!

the location and friendly staff.

the state of the bathroom decor needed attention. also water pressure could be better as bath tool a time to run.

The room was clean but very.dated most of was very convenient for where we were going during our trip

Was to scared to roll over in the bed let alone get frisky

everything

nothing

the location

Lack of security in the property and no staff overnight. Another guest accessed my room at 4am. in the dark, twice

Both bedroom and en-suite were good, plus a comfortable bed ensured a good nights sleep. Plenty to choose from in the restaurant and bar downstairs was popular with the Penarth locals. A good nights stay and I recommend this hotel for other travellers.

Nothing

Location is great. Very close to Penarth Station with good access to Cardiff. Useful for Llandough Hospital too.

No lift so visitors have to carry their own luggage upstairs. Facilities and decoration need updating. Few en suite rooms (shared facilities). No car parking on site. I had to park further along the road.

Location was spot on. Next to station for regular 10 min train to cardiff, shops nearby, plus if needed pubs and on site restaurant.

Only minor but the paint behind batbroom door had worn away.

great location, friendly staff and amazing food in the adjoining restaurant

single rooms are a little tired but for the price I can’t complain

I only had a short stay at Glendale, but it was lovely. The rooms design gave it a historic feel and very tidy. The bed was very comfy. Staff made themselves available as possible, I called the hotel a few times regarding early check ins and other bits. Staff always answered the phone and when I arrived in person. Staff were polite and very accommodating. I'm gutted I didn't treat myself to a breakfast. However my short stay at Glendale was lovely. I noted there was parking available -this is street parking after reading other reviews. There are a number of free roads to park on a few minutes away. I was able to park 5 minutes away from the hotel. Also a short walk/drive from the coast. Happy customer.

I did struggle with the check in times, I traveled far to get to Wales and I called a few times for an earlier check in. I was originally told to call on the day, then prior to my arrival, then that it wasn't possible. However when I arrived in person. The staff really helped me and accommodated for me. When I returned in the late hour after a nightmare journey from Cardiff. Staff were on hand to make sure I got the keys to my room. Overall I didn't like the check in time but the staff were always on hand to help.

Room was quiet and comfortable.

The person checking us in disappeared for 10 minutes during the process without a word. Bathroom door handle was so stiff it almost didn't open.

the bar and restaurant were modern

room was dreadful, tired, bathroom awful

the size of the room

the checking in was strange. No information giv

I loved the quirky character of the property and my yellow room. staff were friendly. Breakfast okay, but overpriced.

My only negative is that my room was boiling hot when i arrived. There was a fan provided but was still boiling. I couldn't cool down. Luckily didn't need to spend too much time in the room and i was staying alone. but overall happy with the stay. thank you

Location perfect, had to find as just looks like a restaurant

Shower needs updating and bed needs a better mattress

We were put in room 20 (attic room with angled ceiling) unbearably hot with no air con or opening stay on window. Shower leaked and would not switch off on wall. Complained to staff member as we had paid £130 without breakfast and asked for alternative room or discount and was shown a small room with toilet in the outside hall which we declined, offered no discount.. Have stayed here previously and rooms have been ok