Hotel Concierge Flor y Canto
Hotel in Tepoztlan
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Set in Tepoztlán, 26 km from Robert Brady Museum, Hotel Concierge Flor y Canto offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Offering a restaurant, the property also has a bar, as well as a hot tub..
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Tepoztlan
Available Rooms
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
10.0
Excelente el desayuno y la estancia de lo mejor
9.0
La vista de las habitaciones con balcón y su ubicación.
No ponen mucha atención en la limpieza. Había pelos en la cama, suciedad en el jardín cerca del camastro
Y que no tengan un servicio de restaurante
3.0
Café gratis
Alberca no disponible debido a q podan pasto sabiendo q tendrán huéspedes y no avisan q no tienen caldera por lo tanto el agua está fría de 3 días solo nade 40 min y solo 1 día
7.0
It was very clean and bottled water came with it.
The hot tub was not hot
9.0
Breakfast was wonderful - they made whatever we wanted. The fresh fruit was great.
The coffee was “warm brown water”
1.0
The place is located relatively centrally, within easy walk of the downtown and the main attractions in town.
The conditions depicted on Booking were not the ones I found on the ground. This property should not be called a hotel, let along anything with "concierge". It can at best be described as a poorly run and shabby Bed & Breakfast. Below are the main issues with this property:
- Description on Booking versus Reality: This property has 8 total rooms, with virtually no noise insulation between them. The rooms are located on the same poorly lit hallway as the front desk. I could not rest at all given constant noise from neighboring rooms and from people at the front desk talking and listening to a loud radio. The whole place smelled musty. The bathrooms vented into the hallway (see attached picture), which created a persistent foul odor in the whole building. The bathroom was dirty, the shower had what looked like mold (see picture) and the toilet did not flush properly. The room was austere and lacked basic comforts one would expect in a hotel (it had dirty tile flooring, a curtain that did not block the light, making sleep even more difficult on top of the constant noise). The property is described on Booking as having a pool and jacuzzi, but both were in much poorer condition than described on the website and way too small for more than one person to use (picture of the pool area attached).
- Service: No one among the staff on location speaks English or was able to address any complaints. For any complaint, I was simply told to contact Booking. This property has "concierge" in its name but the staff literally cannot offer any service.
- The property claims to have breakfast included in the rate. However, once at the eating area you find out that only a couple of dishes are included. To get anything else you have to pay extra. The pastry was stale. I would not recommend having breakfast at this establishment.
9.0
graat place in a great part of town. staff and owner went out of their way to make our stay wonderful
price was slightly steep
6.0
Flor y Canto Hotel is a great place to stay. Alejandra the owner and Rubi and the rest of the staff did everything they could to make our stay great. Alejandra even gave us a room with a balcony.
The only think i thought was that the price was a bit steep and that the day we were leaving which was a Monday the hotel seemed to be understaffed.
8.0
The staff were five stars! They were really kind, friendly and accommodating with our requests. The breakfast was great too. The bed was comfortable and the location is stellar. I think the staff are one of the best I have experienced so far
The walls were thin. You can hear everybody all the time. Dogs and chicken nearby were really noisy and the hotel facilities cannot keep the sounds out. The shower pressure was weak too.
10.0
Breakfast was excellent, the staff were so helpful and polite. Overall, the experience from the check in, to the accommodations, pool and massages we had were first rate and exceeded our expectations. We loved Flor y canto
wifi
9.0
The staff could not have been nicer or more accommodating. It’s a lovely hotel with a very comfortable bed, great shower and good linens. We plan to return!
9.0
location and all the staff is very helpful, friendly and helpful
just a little noisy in the room next to the reception
10.0
Super tranquil and beautiful energy! Everyone was so kind to us and got us anything we needed. SUPER comfortable bed and nice pillows I slept like a baby! Really close to center btw! Didn’t have a chance to try the spa but everything was perfect
7.0
The room and bathroom are clean and the beds are comfortable, with a balcony and a view of the mountains. the staff is very respectful, and there is a swimming pool, for a hot day.
No phone in the rooms , and no real restaurant although the food is well prepared , the staff is limited , if you want to order something, have to go to the reception or even go down the garden, to do it. The walls do not have a good sound proof, you can hear everything.
FAQs
How much does this hotel cost compared to others in Tepoztlan?
The average price for a rental in Tepoztlan is $64 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Concierge Flor y Canto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Concierge Flor y Canto. Enjoy the water!
Is Hotel Concierge Flor y Canto pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Concierge Flor y Canto?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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