Rivergrass
Apartment in Grey Highlands
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Pets allowed and more
About this apartment rental
Rivergrass offers a hot tub, as well as air-conditioned accommodation with free WiFi in Blue Mountains, less than 1 km from Plunge Aquatic Centre. The property features mountain and pool views, and is 1.2 km from Blue Mountain Ski Resort.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Garden
Family friendly
Map of Grey Highlands
Available Rooms
Two-Bedroom House
1 Queen • 1 Sofa • 2 Single • 1001 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Apartment
1 Sofa • 2 Double • 1 Queen • 1001 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Three-Bedroom Apartment
1 King • 2 Single • 1 Queen • 1 Sofa • 1442 ft²
Sleeps 8
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.0
loud guests. the apartment is not soundproofed at all. We heard every bit of noise from other room
5.0
Location was amazing
Early checkout time
5.0
Great location and very clean….
5.0
I really liked the comfort in the house, I feel like I'm at home. I liked the atmosphere of this city and I felt peace in the city
3.0
The location was really nice. Just 5 minutes walk to Blue mountain village and attractions.
Condo was spacious and clean.
Rooms were good size with full facilities.
The condo was comfortable and spacious.
nice. But as we were 6 friends, not enough cutlery to use for six.
Basic salt pepper bottles were empty.
If house is rented for 6 people. It should be updated accordingly.
Usually other resorts we have rented always gave early or late check in or out options.
Here it was not allowed even for an hour
4.0
Location
No toilet tissue on room 226. The room on the first floor bedroom is broken the kitchen sink is dripping
4.0
Loved how close it was to the village. Great space for a group. We enjoyed a corner unit overlooking the golf course. Nice to have a pool and hot tub available for use.
There was some uncertainty as to what would be available in the kitchen despite me reaching out ahead of time to enquire. It would be helpful to have things like basic spices, olive oil, sugar there.
2.0
The only positive I have to say is the room was clean (aside from the outside) and the amenities were good.
First off the front door was a mess, full of spider webs and very dirty. Secondly the fan in the master bathroom sounded like an air plane and lastly there should be no reason why a master bedroom should have a double bed! Our 6 year old wanted to sleep with me and my wife and we barely fit which made sleeping very unpleasant and uncomfortable. We tried opening the pull out sofa bed in night 2 so I could sleep with my daughter while my wife stayed in the bed and it was beyond uncomfortable. The mattress was terrible and I had springs in my back and sides. Would definitely come back to Bleu Mountain but would think twice about staying at the rivergrass
4.0
Location, size, overall cleanliness
Cobwebs in all the light fixtures. Sticky kitchen cabinet surfaces and handles.
2.0
Nothing
It wasn’t obvious whether the booked facility on 2nd or 1st floor, my mother is disabled, when we arrived we found the facility on the 2nd floor, I called the management and I requested them to give us anything on the 1st floor, they refused, and they didn’t even offer any assistance to get my mother to the 2nd floor, I talked to a lady her name is Victoria, she kept saying no, and she can’t, I requested her just to get into the facility at least earlier since it was clean and ready and I needed some time to get my mother out of the car to the facility on the 2nd floor, but Victoria refused, my mother was dying to get into the facility just to use the bathroom, but that lady refused to help us.
I will never return to that place anymore and I will inform my friends and family and everyone I know about that terrible experience
4.0
Proximité des lieux
Le taux de frais qui exorbitant
4.5
Bien situé
Piscine… trop petite pour le nombre de logements
3.5
We’ve stayed at rivergrass in past years. The pool and got tub area were very clean.parking is convenient.
Room 107 was filthy. I spent over and hour cleaning and then decided to call. There were cobwebs everywhere, spiders coming down from the ceiling, wrapper and chocolate in the couch, peanuts and bottle caps on the floor. The pull out couch mattress was all springs. My two sons had to sleep on the couch. Very disappointed.
4.5
Location, space, cleanliness
Management
4.0
Noise from the apartment above ours
5.0
View and style of the home
The check in and check out times
4.5
Great location , clean house and well maintained. It was a perfect stay and the facilities were good. Pool was clean but jacuzzi was surprisingly cold. Overall, we enjoyed the property.
Having a checkin at 4pm and checkout at 10 am seems unreasonable. Doesnt give much of time to spend at the property Most or almost every place I have rented over the years have a check in at 2pm or 3pm (still open for early check in if requested)and checkout at 11am or noon and when requested for an hour extension they grant them easily. However, at the Rivergrass, I had to request multiple times/calls for an extension of 1 hour late checkout. You definitely need to change your check in and checkout times and be a little more friendly and flexible on late check out. Payment system needs to be looked into, your payment systems didn't work as expected and I had to spend hours on call to have your agent punch the details manually to process the payment. Finally, the agents should be aware of some generic question when asked. For instance, I asked him the purpose of the shuttle pass I received and he said "I don't know"
5.0
Great location
Door lock did not work. Battery problem
2.0
The area was good because it was near the village, the property was okay but I found so many issues.
First, they didn’t provide enough toiletries and no laundry liquid hand wash, nothing.
Patio was so dirty with all the spiders and nets around, so you technically cannot even open windows.
Third, there was one extra mattress in my room which was stinking and I found blood spot in their, which felt like their might be bedbug or any other issue in the property which made me uncomfortable for rest of the stay.
5.0
Extremely close to the Blue mountain village, beautiful quality vacation home at a fantastic price. Comfortable beds, fully equipped kitchen and a real nice view from the living room
It's honestly difficult to pick out anything we didn't enjoy about our stay
4.0
Het was een groot mooi appartement. Prachtige locatie, veel comfort, extra buiten grill, op loopafstand van de village. Faciliteiten op park ivm Covid gesloten
Vreselijk last van geluidsoverlast. Hele week bovenburen gehad, met houten vloer iedere stap hoorde je, en als het toilet werd doorgespoeld leek het of het door onze kamer stroomde. De unit van de airconditioning staat pal naast de masterbedroom, gedurende de hele nacht slaat hij aan of af. Dat was een ergenis….jammer genoeg
4.0
Property was the perfect location. It’s a 5 minute walk to the Village. We walked to a trail that had multiple lookout points and a beautiful waterfall. The unit was next to the pool and hot tube which was also very convenient.
The outdoor furniture was dirty with cobwebs and bird poop.
3.5
The location is beautiful. Less than a mile from the Blue Mountain Village. Located next to a golf course and 50 meters from two little ponds. It was beautiful to see a group of mum goose with 4-5 little gooselings and bunny roaming around the place. The backside of the property is overlooking the blue mountains. The home is well equipped with 2 ensuite bathrooms, well equipped kitchen, washing machine and dryer, dishwasher, utensils, cutlery etc.
Right after booking, started a very poor customer service experience by Vacasa. It took 45 mins on call for the executive to check me in and do the formalities. It was difficult to locate the unit. We almost ended up breaking into another home. The executive on call was unable to help. Rather he gave us a wrong code to enter, telling us that the code we had was wrong. This wasnt true. What a waste of time. Our experience was screwed by Vacasa... no supplies to wash, v. less toileteries for a family - 2 soaps, 1 small tube of lotion ,shampoo, etc. The worst was the bunk bed wasnt even made. They forgot to do it. Linen wasnt changed. The tables outside had some brown liquid with ants on it. It wasnt cleaned well. Lastly, I think they can work on the checkout time. IMO 10am is too early but still that is not something I will complain about since they let me check in a bit early.
4.0
Location and overall space of the place. Fully renovated.
I had to reach out to Vacasa to get the access code.
4.0
The privacy was excellent, as was the proximity to blue mountain village.
I didn't love the rules and regulations that came through AFTER I'd paid the non refundable price.
Multiple warnings of not smoking anywhere near the property (why can't I smoke outside?), and multiple warnings of not exceeding capacity even during daytime visits by friends who were staying at neighboring accomodations. We booked a whole home for the possibility of gathering with friends and family after a day at the village.
4.5
So close to the village
Would have liked an outdoor area or fire pit with chairs to hang out with my friends. We sat in the ‘not in service’ shuttle bench for a bit. It was a beautiful night to be outside.
4.5
Everything was great
4.0
Great Location
Good sized property
Fast internet
Gaps in cleaning
Too many rules and too much communication
4.5
The proximity to the resort was a plus. Kitchen is complete
Overall clean but a bit dusty
5.0
Location , apartment itself is also very nice!
Too many emails from Vacause and balcony need some cleaning.
5.0
The size, the calmness, the clean air, and the friendliest staff made everything amazing! 😍
5.0
We love every thing about this property. Location, very clean and organized, parking and the outdoor was very pleasant.
Nothing
5.0
I like the setup. I love everything about the property. Its quite, i love the neighborhood location.
Door molding is broken. Hair dryer, dishwasher is not working😭
5.0
Location and Unit was great!
Strict about # of people in the unit, regardless of how many were sleeping there. Rented the unit to spend time with my sister and her family who live in the area. My family is 5 and my sister’s family was 3, for a total of 8. Occupancy is 6 and we were told that no more than 6 people could be on premise at any given time. This was very disappointing and was not disclosed until after the non-refundable payment was made.
3.0
Location
Didn’t get affordable stuff to stay in nights. I requested additional blankets and comforter but didn’t get anything on time… I got message of comforter and blankets when I checked out..
3.0
Space
The check out time is too short. It needs to be at 12pm as check in is at 4pm so the window you get to wake up, have breakfast and prepare to check out is too narrow
4.5
Very very close to the central village (5 minute walk maximum)
Access to the brilliant pool and hottub.
Seems to have been recently renovated so nice and new and modern, very spacious!
Nothing!
3.5
I loved the layout of the house. Everything looked really nice and top of the line. It was so close to blue mountain, and at a reasonable price too.
I saw bugs crawling on the floor. Not often, but still not something I’d want to see on vacation, especially in the home I’m in.
FAQs
How much does this apartment cost compared to others in Grey Highlands?
The average price for a rental in Grey Highlands is $264 per night. This rental is $42 above the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Rivergrass. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Rivergrass. Enjoy the water!
Is Rivergrass pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Rivergrass?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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