Hotel Excelsior Karachi
Hotel in Karachi
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Hotel Excelsior Karachi is situated in Karachi, in the Saddar Town district. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. There is a restaurant serving Chinese cuisine, and free private parking is available.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Karachi
Available Rooms
Deluxe Single Room
1 Single • 215 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Single Room
1 Single • 204 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Executive Twin Room
2 Single • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Double or Twin Room
2 Single • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
7.0 / 10.0
Good location with fine breakfast
Poor service, starting from the manager. Not good for Chinese to live here at all.
7.0 / 10.0
Breakfast was average,
Morning juice could be improved,
8.0 / 10.0
Modern hotel with modern rooms and bathroom. Stylish. Amazing a/c. Super nice room staff.
Location wasn't close to any sightseeing in Karachi, drivers didn't really know how to find it. Also, bathrooms were super small, hard to turn around in the shower without knocking something over.
3.0 / 10.0
Only Room. Rest was all Rubbish.
Almost everything, starting from charges to location, interior, services etc
10.0 / 10.0
Hotel Excelsior has been a gem of a find. It was such a great place to be in during my 2-week stay in Karachi. The location is fantastic with the Atrium Mall, banks, Paracha money exchanger, eating places and health clinics all at walking distance. The hotel staff will book taxis for you and assist with any requests, all with a smile and no fuss. The hot and cold breakfast has everything and the catering staff were very helpful. I only had a salad in the attached Karachi Brasserie since I was visiting family and friends every day but it has a good menu. The cleaning team (Saima and Talib) dealt with any cleaning requests in an efficient and friendly manner. It was good to see that quality checks were done afterwards. In all, I recommend Hotel Excelsior to all my friends and family now and will book again on my next visit. I wish they would open in other cities in Pakistan. Interestingly, locals in Karachi also commented that the Hotel Excelsior is a great place to stay in terms of the location and rate.
Maybe a small air conditioned gym with a few cardio and resistance machines, some free weights and stretch mats would make this hotel even better especially for business people and regulars.
10.0 / 10.0
I liked everything about this hotel friendly staff and very respectful
10.0 / 10.0
Ambience and Environment was really good.
Very Cooperative Staff.
Prime Location
8.0 / 10.0
The staff was so kind and the hotel was clean, tidy. Also the location is great since it’s in the city center. In addition, Iqbal from the reception helped me with lots of things such as early check-in and taxi service to the hotel
There are 2 points that could be improved. First, there should be hot water in the room shower. Second, the food variety at the breakfast should be increased.
1.0 / 10.0
Nothing
Un professional staff
10.0 / 10.0
The location is ideal and the hotel is located bang in the middle of the shopping hub which includes Bohri Bazaar, Zainab Market, Atrium Mall is opposite the hotel and then ofcourse Clifton area.
Breakfast can be improved....the buffet spread mainly had Desi food. Would be nice to include a variety of cereals, fruits and sausages
2.0 / 10.0
Neither up to the mark nor fresh.
No Parking outside
Breakfast
Rooms
Corridor carpets
No value for money charging same amount as Marriott but facilities far far behind.
10.0 / 10.0
Quite close to the city center and just opposite side of a shopping mall. Good breakfast and good service, especially for the lobby and security staff.
very hard to find a carb during rush hour.
7.0 / 10.0
Friendly staff
Same breakfast served each morning, would have been better if they had different and more variety.
7.0 / 10.0
Rooms
Breakfast very limited
4.0 / 10.0
Nothing really
The staff was not very professional in handling guests and had to spend 40 mins checking in, the hotel facilities very basic and not enough for a comfortable stay. The bed in particular was very poor along with the breakfast served and the non hospitable staff made me uncomfortable
10.0 / 10.0
Staff and service was exceptional! Umer and Saima were very thorough and met all expectations! Would definitely stay again.
Breakfast variety could be better!
10.0 / 10.0
Everything was up to the mark
Breakfast menu was very limited, could improve on that
6.0 / 10.0
Ambiance and location
Housekeeping is very bad need to much improvement and there is no trolly for luggage
9.0 / 10.0
It is a perfect place to stay near the city center. It's value for money and the rooms are nice and well decorated.
I think that the Bell Desk is understaffed. It takes a lot of time for Bell Bos to come to the room in the morning to pick up luggage for checkout.
10.0 / 10.0
The hotel location is very good everything is walking distance.
The staff are amazing very friendly I cant remember everyone's name that made our stay comfortable.
Rabia, Usman, Riyaz, mona lisa, akib and not to forget the management Ayaz Khan it was a pleasure to meet him we had a lovely chat and heard the story of the hotel.
Also the restaurant Karachi Brasserie had some delicious food and cant fault it, staff were very accommodating.
I will definitely recommend Hotel Excelsior and will be back soon insha'Allah.
Towel and bedding can be looked at as some have stains.
Although they are clean and smell fresh.
1.0 / 10.0
First time I had a very bad experience at Hotel Excelsior Karachi, very rude staff especially the lady who is in evening shift, though I have been here 12 to 13 times before.
10.0 / 10.0
Ambiance
Food
Location
Cleanliness
Rooms
8.0 / 10.0
Mona Lisa was super accommodating, she was very sweet and addressed all our queries. She got us the room to our liking and compensated us for the vehicle they sent us for airport pickup. The room we got was spacious, and easily accommodated 3 people. The hotel was newly built, though small, but everything was new, neat, and super tidy. Reception is 24 hours which again is a plus, as they try to address all issues as soon as possible.
The wifi was very bad. Breakfast options are very limited, could easily improve and increase variety.
9.0 / 10.0
It is one of the best hotel i stayed in Central Location City Karachi.
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the Staff. All the front line staff at Reception Specially Mr. SAFDAR and the whole team of the Hotel are working hard to Exceed Customer Expectations. All the Staff are incredibly helpful and generous with their Exceptional Customer Service will surely come back again.
They are truly the Great Asset to this Hotel Thanks to Everyone and Thanks to Excelsior Hotel Karachi.
Kind Regards,
Adil Rehman
Mrs Kherunnisa Rehman
10.0 / 10.0
The location was central and very convenient. Breakfast had a lot of variety. Adding seasonal fruits to the menu could certainly increase its value.
Except for a menu of the hotel's food service, no information was available within the room about the hotel and its facilities for the guests.
7.0 / 10.0
The floor in the bathroom was not clean.
There was strong smell in the room, after complains they just put aroma spray as a solution. Without changing room.
Restaurant service was very slow.
Ambience, design
1.0 / 10.0
Nothing to like about, location is worst, not recommended for peace lovers.
I have never seen the ridiculous and cheap management in all my hoteling life as they have. They seriously are cheap and ridiculous,
I booked this property on booking.com went to reception and due to some reasons I didn’t check in, lobby was smelly, room that I visited were smelly, I started exploring new options on booking.com while waiting in the reception lounge, after almost an 40 minutes, I requested them a glass of water, they said I should use restaurant we don’t serve water to outsiders. How ridiculous this behaviour is, you don’t serve glass of water to a guest who came to your property after a long drive of 20 hours from lhr, seriously bycott this poor and cheap people,
9.0 / 10.0
Utrolig rare og hjælpende, hele vejen rundt. Renlig og sikker. Very helpful staff, best recommendations from us. Clean rooms and bathrooms, everything you need is in the Room. Comfortable beds and good Air conditioning. The restaurant Karachi Brasserie provided excellent gourmet dining.
Breakfast items could be better with more variety. Would have liked an extra step outside the entrance
9.0 / 10.0
Very clean and welcoming
Breakfast ends to quick
8.0 / 10.0
It was very clean.
Fruit basket otherwise free has been charged. Even plates asked were charged. Only MS saiba was thorough gentle and helpful lady gave us extra care.
1.0 / 10.0
1. Ideal location in saddar
2. So many eateries there
3. Reasonable breakfast
4. Smooth check-in
1. The bed sheet had stains
2. Extremely poor behaviour by staff at checkout.
Heres the story, I checked in at 11pm, slept and woke up to leave early at 9am. The lady at the reception told me they are going to check the mini bar. I said okay, you can because I haven't had anything from there.
She called someone at that floor and he told the lady that I had consumed lays and 2 cans. I was told very politely that she should check again and match with the list. Why would I lie about that. They did not have any method to check or a list to verify from.
She kept blaming me and it felt as if I was a thief. It was very disrespectful. Ultimately their manager came and they took it in writing that I had not used the mini bar.
I told them if I had not left the room, and they think I have used the minibar they can easily find the leftovers.
Never faced such disrespect from any hotel of this sort in Karachi. Very poor
9.0 / 10.0
Rooms were clean and well maintained. Staff was very cooperative. They provided me the room of my own choice.
Breakfast is fine too
The bathroom could use some touch ups as the shower area is very congested, Also there were issues with hot water supply
8.0 / 10.0
I always stay at this hotel due to the very good service provided by the team and all the facilities are excellent. Whenever I asked for any extra item like power extension board, iron, extra tissue box or small drinking water bottles they were quick to provide and mostly free of cost. Satisfied so far
Nothing such but overall keep on improving to be one of the best in Karachi
9.0 / 10.0
Overall experience was good. The staff was very friendly and cooperative.
Need a bit of improvements like wash basin should have light, People like me can shave or trim beard easily.
Overall, it was very good, keept it up.
FAQs
How much does this hotel cost compared to others in Karachi?
The average price for a rental in Karachi is $39 per night. This rental is $35 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Excelsior Karachi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Excelsior Karachi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Excelsior Karachi?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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