Loved the hotel. Very clean, staff was great and especially like how close it was to Main Street and downtown Lake Placid.

Loved the hotel but the parking is very difficult especially during the snowy winter months. There are not enough parking spaces to begin with and then when it is snowing out people can't see where the lines are so there are even less spots available.

Le personnel souriant et à l’écoute

Manque de table et chaise dans la chambre

The staff (Mila & day desk clerk) were friendly & helpful. The breakfast was delicious & good variety. The location was perfect. The room & bath were big & comfortable.

Nothing

location

I had the dnd on the door . Went for breakfast, walked back to my room and Minutes later a male staff member was opening my room door- I don’t know who was more surprised when the door Opened .. him or my husband .. no way he missed the dnd - it hangs off the handle you hold to get into the room. So I'm assuming the rooms are entered even when the dnd sign is on the door!!! NOT ACCEPTABLE

The location

We spent 2 nights. They did not clean once. The room was given to us past 6pm. They stated that “it was getting prepared”.

Nice amenities, some unique things I’ve never seen before. Cookies and cocoa in the lobby, a cool ice pellet machine, hot breakfast every morning, good size rooms, very attentive staff.

Unfortunately our very first impression was not great… the staff that checked me in was noticeably sick. Sneezing, coughing and touching his nose and then touching credit card, license and room key made me uneasy during the transaction. The service itself was good, but maybe shouldn’t have been at work so sick. Several of our party checking in noticed the same. Again, his service was not the issue, just the possibility of spreading sickness to all the guests from this weekend.

Been to the hotel before, the rooms and the entire hotel have been spotlessly clean every time

The breakfast is mediocre

Front desk service was awesome. Needed extra blanket they accomdated us. Room 100 was extra nice.

Nothing

Location was amazing and staff was very friendly

Cleaning was subpar. Bathroom corners and areas were built up with dirt. Room was ok. Very very loud noise transparency. It felt like the other rooms were in our room and the doors slammed really loud. So not relaxing.

Nice breakfast, easy walk to town.

Breakfast very good, everything tasty and fresh. Area exceptionally clean

Wish there was a little table to sit at for take in meals

Huge room, great bathroom facilities. Car parking convenient. Great location. Good breakfast. Helpful staff. Fantastic pub next door with outstanding food.

Paper thin towels and wash cloth.

Everything

Très bien

Rien

Very clean and modern, seemed almost like new. Breakfast was nice with healthy choices.

Lighting in the room was insufficient in central counter area. Could have added one or two recessed lights.

Very clean modern and new.

Beautiful room! Chic! Spacious!

We liked everything

The breakfast was very tasty, and had a good variety… I really enjoyed the modern open feel of our room- very spacious!!

Parking was a little tight. Square toilet was a little odd to sit on at first.

My father in law slipped in the shower and fell. The showers need a handle bar for people to hold while showering.

Good selection of food and the location was within walking distance to everything in town.

Not much of a sitting area in the room.

Great location

Room beside elevators so very loud

I raced ironman and the location was perfect. It was in walking distance ti the transition tents at the oval and the swim start. The day was great, comfortable abd the staff was very helpful! Very clean hotel overall! Would consider this hotel again!!!

Nice location. Clean. Breakfast included.

Not enough parking

Great location for the IronMan Race in July! Amazing view of Mirror Lake. Fantastic location for athlete and family, right at the start line. Perfect access to transition area/finish line. Town was short walk. Breakfast was big and yummy. Very clean hotel.

No real complaints about this hotel. Very happy with it. If I had to say anything maybe say that bathroom door didn't latch/lock and garbage wasn't collected (however I could have called and I am sure staff would have picked up, they were very nice).

Just basic breakfast

Shower floor very slippery! Absolutely no pictures on walls. Not true … one car for each room! Second room car had to park 1/4 miles away!

Didn’t not have the breakfast