It served its purpose as we stayed there prior to our flight back to uk

No restaurant for evening meals

Was ona very short layover in NY and this hotel was close to the airport, easy to get to and nice. It was clean, quiet and the staff were great. The shuttle to/from the airport was awesome and easy, even with late landing & early departures.

The staff was exceptional. The breakfast had a great variety and replenished, kept fresh and very clean

N/A

Staff were amazing especially Kevin Williams, he was very helpful. He even encouraged to register and become a member of Marriot and I did immediately.

Uitstekende airport shuttle service. Prima ontbijt. Comfortabele schone kamer. Vriendelijke personeel.

Boter bij ontbijt niet te veel koelen, om dat het te hard is om te kunnen smeren.

The hotel is located within 7 minutes of JFK and provides a frequent shuttle to and from the airport. The rooms are designed to have all you need for a short or even longer stay. There is a fitness area and even a laundry room which is great. The newer hotel just across the drop off area has a great bar and restaurant. What we loved the most were the staff members, The hostess at the restaurant was amazing and the reception staff went above and beyond to accommodate us in a better room since we initially only had one bed for 3 people (our little son needed one of his own)

Staff were helpful and welcoming, and check-in was fast which was great after a long flight delay

The airport shuttle was a bit tricky to find when we arrived

Close to Airport, as a result did not worry about traffic. It was a comfortable room for a stopover.

There can be better way to contact Hotel for shuttle. Every international traveller has data and Whatsapp call should be made available to us to contact Hotel. I had to approach a complete stranger to use his mobile to call Hotel. Other than that slight hiccup, shuttle pick up arrived promptly at pick up location. The other thing i hope can be improved is the limited food options, which was indicated by Residence Inn perhaps, there could be a kitchen serving some food options especially for overnight stays.

The room and the bed

I missed the breakfast in the Marriott residence because I understood that it would be opened until 10,30 at the Marriott hotel just in front included in my rate. But we had to pay a miserable breakfast in cash because they didn’t accept credit card. This is unacceptable for a Marriott Hotel in NY.

After a few issues getting the shuttle from JFK airport staff were kind and accommodating

Shuttle bus drove past me leaving me quite late at night on my own in the rain!!

I like the location it's near jfk where you can rest right away from a long flight. The breakfast was good although coffee was not hot just warm. The front desk staff was nice and courteous. Thank you for putting me next to the elevator.Thanks for treating us seniors.

My coffee was not hot .

Breakfast was great, Althea made avocado toast on gluten free especially to accommodate my dietary requirements.

The breakfast had good and tasty. Staff were also attentive in the restaurant area and the front desk staff. The location to the airport was ideal and the shuttle service was brill. Good to have a kitchen area in the room. Happy to not have rooms turned over everyday.

Breakfast though good limited options for vegetarians or vegans. Shuttle service was regular however the driving could be less aggressive. It was a bit pricey for an airport hotel.

Overall a great hotel at an convenient location to stay for international travel. We had lot of luggage and they also had secure storage to not haul all bags to the room. The shuttle service to airport is best (24x7 every 30 mins) and saved us lot of hassle (as there was a snow storm on the day of our departure. The hot breakfast had good options and was well stocked.

The room we were in, had a non functional door stopper that would prevent it from slamming close. It was a hassle to hold the door open to get some luggage off the trolley into the room.

It's difficult to give a full and proper review of this property as we didn't arrive until late, then didn't use any of the facilities. We left too early to have breakfast, but I did have a take away coffee and used the shuttle bus, which was brilliant.

Leaving so early!

Shalonda (who was particularly amazing and went the extra mile) Kevin and the parking attendants were extremely professional, friendly and courteous.

Cost for parking was way too high.

Every thing exlant and employees like Mr Mark so kind and Ms Tiana so kind

Every things Hotels and employees exactly Mr Mark amazing man and so kind also Ms Tiana so kind

Confortável

Tudo ok

It’s clean breakfast is great

Exceptional service.. everything was amazing.. service was excellent! Staff super friendly and professional.. food was amazing too

Nothing.. the place is amazing.. everything is perfect

Friendly and welcoming staff from checkin to shuttle service. Spacious and very clean room and bathroom. Room has a fridge, microwave, and small coffee maker/pods. Very comfy bed. Quiet room. Allows late check-out to 2pm. Small market in lobby. Lobby with penty of lounge chair to wait. Free shuttle service to airport.

No restaurant in the hotel, but the Marriott across has one, and also they allow food delivery to the hotel lobby.

Ubicación cerca d l aeropuerto y el servicio de la van

No hay nada que hacer alrededor del hotel

Even from the start, the check in process was great, I gave my last name and they already knew my first name. Great clean room, pretty lobby, quiet hotel which I LOVED. The supervisor of house keeping made sure our room was decorated for our anniversary. It meant everything to us! Check out was nice, talked to front desk about marriage. I love the idea of the QR code for valet, really convenient. I will be back asap. Great service all around.

The parking lot in front was super confusing, wasn’t sure where to go where to park, had busses blocking parts of the entrance so I couldn’t get pass. Had to do valet because of that.

Hotel is well maintained, room was clean and spacious. Two complimentary bottles of water were in the room. Location is very good if you need to stay overnight before flight from JFK airport. Hotel provides free shuttle every 30 minutes of the hour. Travel time to the airport is around five minutes or about so. Curtains are suitable to make a complete darkness. Mattress was between soft and medium. Room was prepaid via booking.com and I was't asked for a credit card to hold a deposit. Everyone was nice.

No toilet brush or hygienic shower at the bathroom. No slippers were provided. Breakfast time closing is very sharp, I would say to much sharp, so come earlier if you want to have a breakfast. Overpriced.

Very friendly and helpful staff. Spacious family room. Very comfy beds.

Fire alarm went off when trying to get to sleep for testing as someone in different floor had burnt their toast. Shuttle bus to airport arrived 20 minutes late and air con unit was very noisy,

Near the airport. Good hot breakfast with many options to choose from.

nothing

Warm atmosphere, from front desk people to breakfest one, with comfortable, clean room

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Quiet, clean, and comfortable. After being up for 24 hours and traveling, this was a welcomed rest spot for a short layover.

New , beds were comfortable.

Front desk said we had coffee in room as none available downstairs. Coffee maker had no cups or pot.

הצוות .

יקר מידי

Wonderful staff. The most comfortable bed I have ever slept in.