Caribe Princess
Hotel in State of Quintana Roo
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
About this hotel
Situated in Chetumal, Quintana Roo region, Caribe Princess is set 2.8 km from Dos Mulas Beach. This 3-star hotel offers a tour desk, luggage storage space and free WiFi. Some units at the property have a balcony with a city view.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of State of Quintana Roo
Available Rooms
Standard Queen Room
1 Double • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Quadruple Room
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior King Room
1 King • 258 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Family Room
3 Double • 258 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Queen Room with Balcony
1 Double • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 5.0
Wir waren für eine Nacht dort. Alles gut. Gegenüber einen Karaoke Bar. Wir kommen wieder.
5.0 / 5.0
No desayunamos , pero tienes muchos lugares cerca donde desayunar
Nada
4.0 / 5.0
Precio y ubicación
Se fue la luz al menos dos veces y la cajonera estaba rota.
4.0 / 5.0
Que está cerca de Oxxo y está cerca de donde trabajo
Aire condicionado le falta mantenimiento y que enfriemas
5.0 / 5.0
Muy limpio las habitaciones😃🤞
El baño de abajo cerca de la recepción tenía una cucaracha
2.0 / 5.0
La ubicación
Lo sucio y desasrrreglado de la habitación
2.5 / 5.0
Ubicación y precio
Falta aseo y las instalaciones ya son muy viejas, los baños dejan mucho que desear
1.0 / 5.0
The receptionist was friendly
The rooms were small
The facility was run down
Little to no parking
The area smells
Broken locks
No hot water
Water pressure is low
3.5 / 5.0
´L’emplacement était très bien pour passer une nuit
Manque d’eau chaude et 1 seule serviette pour deux
La climatisation des voisins
0.5 / 5.0
Nada
Todo
4.5 / 5.0
Bonito,cómodo súper cerca del malecón
Faltaban toallas, las pedimos y listo, todo bien
4.0 / 5.0
The hotel was located close the Market square which was excellent. Also very close to the Sea front and the park. This hotel is located in a very suited location. I would highly recommend to all travelers.
The only thing I had a bit of an issue with is that the air conditioning in my room could have been a bit colder. I took a while to cool the room. It did get a bit cool but not cool as I would have liked.
1.5 / 5.0
Alles Schrott
Alles Schrott
3.0 / 5.0
Ubicación
Baño tapado, no salía agua caliente de la regadera, a veces no salía agua por la mañana. Se le comenta a la recepcionista y comenta que lo van checar pero no se hizo nada ni se ofreció hacer cambio de habitación
0.5 / 5.0
al llegar al lugar la persona de recepción muy mal pues no tiene conocimiento de las reservaciones por esta plataforma, únicamente lo hacen antes de las 22:00 horas que es cuando se retira la persona con conocimientos en el sistema y lo que se reserve posteriormente ya no tiene validez aunque la plataforma diga que se registró la reservación. El problema es trasladarse hasta el hotel para que te digan eso.
todo de la atención del hotel
2.0 / 5.0
Ubicación
Sucio y la cama 0 confortable
4.5 / 5.0
Ubicación, limpieza y trato de los empleados
Tarda mucho en salir el agua caliente y por consiguiente se desperdicia mucha agua
0.5 / 5.0
Nada, no lo recomiendo!
Está sucio, la cama están súper duras, el
Personal nada amable, pedí una almohada extra y que no tienen
1.0 / 5.0
1.) Right next to an OXXO and across the street from a restaurant. It's also downtown, which is close to the hustle and bustle of things.
2.) Front desk girl was very nice when we arrived on site and very understanding of my issues.
1.) The hotel is old and LOOKS old and delapitated. Sheets hanging outside...
2.) The lobby is unwelcoming. Couches had tears in it.
3.) Rooms looked nothing like what are displayed in the pictures.
- Room was dark, unlike what is shown online
- Door was missing internal lock, so if you have kids, then be careful.
- Window had a crack in it and could not close completely, making noises from outside very loud.
- No mirror in the main room, like displayed online
- Air conditioner was noisy when the condenser kicked in.
- Our three bedroom option had ONE pillow per bed on what seemed like a small "FULL" mattress.
- Beds were super firm
- Garbage already in waste basket
4.) Bathroom window exposes you to the room across and above the way (no curtain, nor frosting on glass)
- Lighting in bathroom was very dim
Conclusion:
I travel a lot, and I'm always willing to "rough it" if I need to. That is if I intend to stay at a place that I need to "rough it". I booked this hotel thinking it would be appropriate for my family and me, but I simply could not. I cancelled my reservation for the second night within 15 minutes of being there. I would have cancelled the entire stay, but we had arrived in Chetumal late in the evening and I didn't want to risk not being able to find a hotel.
After I cancelled the second night, we unpacked and headed out for the evening to have dinner and do a little exploring. We got back to the hotel room about 10pm and that's when all the issues started to show its ugly face. The door not being able to lock was the last straw for me. I ended up calling booking at midnight to make an official complaint. My wife and I ended up walking about 4 blocks to Hotel Los Cocos (after midnight), and we were able to get accomodations for 7am the next day.
As soon as everyone was up the next morning, we left and said good riddance to this atrocity of a hotel. This stay was by far one of the worst stays I've ever had.
5.0 / 5.0
la verdad me gustó mucho y regresaré de nuevo allí
nada esta todo bien
0.5 / 5.0
La ubicación
El a/c de la habitación no funcionaba y cuando pedí apoyo en recepción me ignoraron completamente
3.5 / 5.0
La atencion es muy buena
El baño muchas cosas oxidadas, el aire acondicionado mal ubicado y peda directo. Ala cama, no se puede configurar bien
4.0 / 5.0
Estacionamiento, wifi y tv
5.0 / 5.0
El precio está de acuerdo con el lugar
5.0 / 5.0
Muy amplio y céntrico.amabilidad en la recepción.Si volvería graciasss
Excelente
2.5 / 5.0
la ubicación muy bien, no desayune pues salia muy temprano
mucho ruido
mucha gente en movimiento
5.0 / 5.0
Excelente ubicacion, cálidas y precio, habitaciones cómodas y personal muy amable
Bien
2.5 / 5.0
It was near the strip. Very convenient.
The beds are hard. Shower didn't work. No hot water.
3.5 / 5.0
This location is great... the Centro is just feets away.
Few of the basic items were missing in the rooms.
3.5 / 5.0
Basically was a room for the night, good location that served our needs.
this property has potentials.
could use some hot water
the toilet leaked at the base so whenever you flush some of the waste would be seen coming out from the bottom.
The ceiling in the bathroom were filthy, I took pictures of the before and after on a small portion.
2.5 / 5.0
I liked the lobby and the outdoor front where you could sit.
I didn't like that there weren't enough towels and had to ask like three times before I could get them. Also for the three nights stay, not even one day housekeeping was done.
3.5 / 5.0
The location was great. The room was very clean.
The mattress was very firm.
2.0 / 5.0
The cleaning lady was very nice and the location was good.
Good price.
The staff was very unfriendly. She did not even look at us when speaking. Not open for any questions The rooms have been very sparse.
4.0 / 5.0
The location was great very close to the boulevard where most of the night entertainment goes on.
The only thing was the parking lot was small so if you have a vehicle make sure you reach early to secure parking space. The security officer in the parking lot qas very friendly and helpful
4.0 / 5.0
clean
ac wasn’t cold and internet slow
FAQs
How much does this hotel cost compared to others in State of Quintana Roo?
The average price for a rental in State of Quintana Roo is $160 per night. This rental is $137 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Caribe Princess. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Caribe Princess pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Caribe Princess?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and balcony or patio.
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