The Ritz-Carlton, Kuala Lumpur

8.5 / 10.0

Outstanding(1,799 Ratings)

Hotel in Federal Territory of Kuala Lumpur

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

The Ritz-Carlton offers luxurious, elegant rooms and residences in Kuala Lumpur’s Golden Triangle District, a 5-minute walk from Pavilion Mall.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Dishwasher

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Federal Territory of Kuala Lumpur

Nearby attractions

National Stadium Bukit Jalil

6.6 mi

Available Rooms

Deluxe King Room

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive Deluxe King Room

1 King • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Suite

2 Single • 1 King • 1883 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Three-Bedroom Suite

1 Single • 2 Single • 1 King • 2260 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Club Suite

1 King • 1 Sofa • 731 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

The Ritz-Carlton, Kuala Lumpur

$$$$

8.5 / 10.0

Outstanding(1,799 Ratings)

Hotel in Federal Territory of Kuala Lumpur

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

The Ritz-Carlton offers luxurious, elegant rooms and residences in Kuala Lumpur’s Golden Triangle District, a 5-minute walk from Pavilion Mall.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Dishwasher

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Federal Territory of Kuala Lumpur

Nearby attractions

National Stadium Bukit Jalil

6.6 mi

Available Rooms

Deluxe King Room

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive Deluxe King Room

1 King • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Suite

2 Single • 1 King • 1883 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Three-Bedroom Suite

1 Single • 2 Single • 1 King • 2260 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Club Suite

1 King • 1 Sofa • 731 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.5 / 10.0

Outstanding(1,799 Ratings)

100% verified reviews

9.0 / 10.0

Dec 2024

An excellent stay in a beautiful hotel

A great stay- a beautiful hotel. Staff excelled at service- nothing was too much trouble- we were well looked after

10.0 / 10.0

Nov 2024

الراحة والفخامة والموقع تجده في ريتزكارلتون كوالالمبور

Everything

Nothing

10.0 / 10.0

Oct 2024

最高でした！👍

とてもお得感があり、サービスも一流でした夜のプチケーキの心温まるサービスもとても嬉しかったです。とても快適に過ごせましたまた泊まりたいですありがとうございました

ないです

10.0 / 10.0

Oct 2024

最高

すべて

ない。

5.0 / 10.0

Oct 2024

Not the Ritz I want to stay at !!!

The location was perfect just behind pavilion mall

The reception lady was rude and not helpful at all The room service not working after 10 pm No restaurant or bars after 10 pm Pool closed at 7 pm Cleaning staff tried to so many times to enter our room while we are staying at noon and night !!! And because he wants to give us some cake!!!

7.0 / 10.0

Sep 2024

リッツなので初めて宿泊してみたが、他の海外で泊まったことはないので比較はできないが、昔ながらの王道インテリアは好きだった。

最寄りのパビリオンモールに近い。またすぐそばに他のホテルもあり、食事などにも便利。入室するとウェルカムおやつが置いてあり、チョコレートや小さなケーキ。　夜再度戻ると　もう一度ベッドメイキングされており、小さなケーキはチョコレートケーキになって置いてあった。朝食バイキングは美味しかった。　フルーツジュースも氷無しで、と絞ってもらい美味しかった。　体調が良くなかったので、お粥やフルーツ、ペイストリーのみ食した。

バスタブがあまりお掃除されているように感じなかった。　バスソルトも置いてあったが　カチカチに固まっていて使えなかった。　何よりバスのお湯の出が悪く、半分溜めるのに30分かかった。とても残念だった。　　

10.0 / 10.0

Aug 2024

Excellent location with excellent ambience and wonderful staff

Location and the ambience

Slightly worn out

8.0 / 10.0

Aug 2024

Ritz Carlton Kuala Lumpur, one of the top 5 Hotels in Kuala Lumpur

Hello it is not our first time being in Kuala Lumpur and we have stayed in multiple different hotels here. I really like Ritz Carlton Kuala Lumpur as a whole, the rooms are great, staffs are great as well (particularly the sleek Indian gentlemen that is stationed near the bridge to Starhill who greets everyone good night and sweet dreams). I went for my traditional Malay massage at Spa Village which was really extraordinary, to a point that I slept. Kudos to the Indonesian female masseur (sorry I forgot her name) but she was really really skilled!

Rest assured that the following that I am commenting is partly due to the urban planning of Bukit Bintang and nothing particular to the staffs of Ritz Carlton. But yes there are certain facilities which I did not use because of the surrounding environment, particularly the pool and gym which seems to be really enclosed (I think for future expansion reference, swimming pool should be located at the top of the building). The front entrance road of the hotel seems to be jammed most of the time which is really a hassle for us to keep waiting for our grab for about 10-20 minutes. (but then again the hotel is located within a busy traffic).

8.0 / 10.0

Aug 2024

Great location, comfortable stay

The staff were excellent, warm and friendly. Very grand entrance, very elegant. Loved the marble bathrooms!

Underwhelming pool which was full of screaming children. The beds were very hard and the floor our room was on felt very tired. Wall paper was lifting off the walls, some water stains on the walls and the floor felt a little uneven. Despite this, the stay was still good :)

5.0 / 10.0

Aug 2024

It was okay, wouldn’t say the place was ritz Carlton standards

Friendly staff

Rooms need repair, dishwasher was leaking, carpets are awfully worn.

8.0 / 10.0

Jun 2024

Luxurious stay for family

Stayed at 2 room suite. But actually it has more room....separate office and store / maid room. Why do I say maid room, because it has a separate toilet by itself. A spacious sitting room....a spacious kitchen ,and spacious luxurious bathroom

The second room does not have attached bathroom for my kids.

10.0 / 10.0

Jun 2024

Amazing service

Amazing service. Best service I've had! Everyone was so friendly and helpful!

4.0 / 10.0

Apr 2024

The service and dining below The Ritz Carlton well known standard

Location

The service is too slow ! The breakfast lounge is disaster!!! Food has poor taste , plates and table were dirty there is no food variation !!

6.0 / 10.0

Apr 2024

Overall good but could be better

Room was spacious, so was the bathroom. Room cleaning was very professional and the room-cleaning staffs were courteous and helpful. The concierge service was swift and very efficient. Location was exceptional, central to shopping, restaurants etc. The Li Yen restaurant on site was marvellous.

The hotel setting/lay out is weird and not very practical. Lobby in on the ground floor. You have to take an escalator to first floor, cross the entire building to find the lifts to your room. Front office staff could be more welcoming and smiling.

8.0 / 10.0

Mar 2024

破格な値段でリッツに泊まる

PAVILIONに近くて便利。マリオットの2階を通って帰れる。家族4人で2ベッドルームにLDK付きで破格！

眺めが少々残念でした。洗濯乾燥機があれば最高でした。

3.0 / 10.0

Mar 2024

not kids friendly

big only

not a kids friendlly. went to swimming pool there are 2 pool. i went to adult pool becuase of deapt. concern about my littlt one. here the kids one is deeper and my helper also short cant heat the groud so we went adult pool. they told us we are not allow to be there. so rude and not equal to customer. we paid around 9000 for 5days howrver the quality of customer service low. next time wont visit there.

10.0 / 10.0

Mar 2024

大変素晴らしかった。又是非利用させていただきます。

話題の新しいショッピングセンターにとても近い

なし

9.0 / 10.0

Mar 2024

非日常

スタッフの笑顔、ロケーション、ウェルカムチョコレート

カトラリー、食器

7.0 / 10.0

Dec 2023

Not Ritz Carlton standard.

Location

Dated room facilities. The twin beds are too soft. It sinks in the middle . Even the sofa is needs upgrading. The throw pillows are too soft, need to replaced. The room doorknob comes out. The sink in the kitchen toilet is unstable. We really DO NOT expect these faults from Ritz Carlton- a brand name to be reckoned with. The problem is maintenance.

7.0 / 10.0

Dec 2023

Disappointing and cold!

Decor was beautiful .

It was very cold due to air conditioning too high! All the reception areas and lounges were empty with no atmosphere. It was ghost like, staff helpful but maybe guests were shopping or in their rooms!!!! Disappointed with atmosphere.

8.0 / 10.0

Dec 2023

Very good

Nice room

Nothing

9.0 / 10.0

Nov 2023

Pleasant stay , perfect location

The location

Nothing

10.0 / 10.0

Oct 2023

Great experience for honeymooners

- As my wife and I stayed at the hotel during our honeymoon, the staff prepared a very nice setting in the room which made it look more cozy and romantic. - The staff was friendly and very efficient. - The location of the hotel is only 1 minute away from shopping malls. - The hotel as a whole is clean. - The breakfast was a buffet, and it had a wide variety of choices. Also, food was fresh and delicious. - The dinner at The Shook, was also satisfying and rich in possible choices.

10.0 / 10.0

Sep 2023

Will stay here again!

From the start till the end, everything was superb. The service of the staff and the cleanliness of the room is maintained.

No negativity for me.

8.0 / 10.0

Sep 2023

Very good

The commitment of the staff was the highlight of the stay.

Not enough lifts, pool area out of order, no smoking rooms.

8.0 / 10.0

Aug 2023

Unforgettable experience

Location is near to Bukit Bintang Very clean and quiet Free brownies everyday (it was soooo yummy) Hotel staff very helpful and always greet you with smile

Poor english speaking staff Unavailability of halal certified restaurant / cafe at the hotel No pool for kids

10.0 / 10.0

Aug 2023

Amazing experience

Wonderful & extraordinary experience. Staff was perfect.

Food was average, expected more from this place.

7.0 / 10.0

Aug 2023

Will be very nice when construction work ends (in a few years).

- 2 bedroom apartment was huge! - Very clean - Wifi worked well - Excellent location: Almost connected to Pavillion with all the delicious restaurants. aircon'ed bridge&shops all the way, except for 1 street to cross (which sadely reminds you each time of Malaysia's petrol stance: 5+ minutes of green light for cars, barely moving due to constant traffic jam, vs just 15 seconds for pedestrians to cross the 4 lanes road) - Aircon in first apartment worked really well (we could set it to 21 deg and be comfortable). Not so well in 2nd one: even at the minimum 18 deg temp setting we were sometimes a bit sweaty. Aircon quiet enough in both cases. - Firm&comfy beds

- The swimming pools were too cold and not very attractive. Kids swimming pool unbearably cold, and adults one only passable. Ritz managers: Go check the Sama Sama KLIA hotel pool to see how it ought to be. The noise! - First the noise from outside construction: A new skyscrapper is getting built just next to the hotel, the construction is currently around floor 20's level. Noise all day long, worst when it wakes you up at 7 or 8am. We couldn't get a room facing another direction. I'm not sure if the hotel staff couldn't or wouldn't... - Noise from the street, horning cars, bad during the day but quiet at night. - The windows didn't help at all with sound insulation. Very old, very leaky (for sound). One of them was "enhanced" with scoth tape (pic attached). - After a few days, a new upstairs neighbour started banging doors every few minutes for hours. We got another room easily (with same construction noise).

6.0 / 10.0

Aug 2023

Pleasant

Size of room Location

Old facilities Below expectations considering the ritz Did not meet our expectations

FAQs

How much does this hotel cost compared to others in Federal Territory of Kuala Lumpur?

The average price for a rental in Federal Territory of Kuala Lumpur is $39 per night. This rental is $8 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Ritz-Carlton, Kuala Lumpur. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Ritz-Carlton, Kuala Lumpur. Enjoy the water!

Is The Ritz-Carlton, Kuala Lumpur pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Ritz-Carlton, Kuala Lumpur?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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8.7 / 10.0

Outstanding(2,516 Ratings)

InterContinental Kuala Lumpur, an IHG Hotel

Hotel

in Kuala Lumpur

5-star

2 single beds

Pool · Air conditioner · Internet / Wifi

This inviting Hotel in Federal Territory of Kuala Lumpur can fit your needs for many types of vacations, at $48 per night.

$$$$

The Ritz-Carlton, Kuala Lumpur

Hotel in Federal Territory of Kuala Lumpur

Reasons to book

About this hotel

Amenities

Map of Federal Territory of Kuala Lumpur

Nearby attractions

Available Rooms

Deluxe King Room

Executive Deluxe King Room

Two-Bedroom Suite

Three-Bedroom Suite

Club Suite

The Ritz-Carlton, Kuala Lumpur

Hotel in Federal Territory of Kuala Lumpur

Reasons to book

About this hotel

Amenities

Map of Federal Territory of Kuala Lumpur

Nearby attractions

Available Rooms

Deluxe King Room

Executive Deluxe King Room

Two-Bedroom Suite

Three-Bedroom Suite

Club Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Federal Territory of Kuala Lumpur?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Ritz-Carlton, Kuala Lumpur pet friendly?

What amenities are available at The Ritz-Carlton, Kuala Lumpur?

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