The Originals Boutique, Hôtel d'Alsace, Strasbourg Sud
4.0
Good(1,346 Reviews)Hotel in Illkirch-Graffenstaden
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Situated in the centre of Illkirch, The Originals Boutique, Hôtel d'Alsace, Strasbourg Sud offers accommodation with a spa, just a 10-minute drive from Strasbourg-Entzheim International Airport.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Illkirch-Graffenstaden
Available Rooms
Classic Room
1 Queen • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room
1 Sofa • 258 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Premium Double Room
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Room
1 King • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Duplex Apartment (4 Adults)
1 King • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(1,346 Reviews)100% verified reviews
4.0
La vicinanza alla linea A del tram per il centro di Strasburgo
La mancanza di acqua calda al mattino
4.0
Die Lage vom Hotel war sehr gut
Das Zimmer war okay
Es war sehr kalt im Zimmer, leider war das mit Heizung etwas problematisch
Beim Frühstück war es ziemlich chaotisch.
Zuviele Gäste und zu wenig Platz.
Das Personal war sehr gefordert, teils überfordert aber sie haben sich sehr bemüht.
4.0
Mooi nieuw hotel, comfortabel en goede geluidsisolatie. Lokatie is goed voor een stedentrip Straatsburg. De tram staat voor de deur en brengt je in 20 minuten naar centrum Straatsburg. Auto kun je gratis parkeren naast het hotel.
4.0
Hôtel très bien,petit déjeuner très bien,personnel super agréable et serviable.
Le tramway passe au pied de l’hôtel,un grand avantage pour aller à Strasbourg !
La chambre assez grande.
L’écran télévision est petit par rapport à la chambre.
Notre chambre était à côté de l’ascenseur donc un peu bruyant !!
4.0
Posizione strategica dietro la fermata del tram che porta in centro a Strasburgo (linea rossa). Struttura accogliente. strategica e pulita.
Pavimento con moquette e bagno senza finestra o ventola.
4.0
Gute Lange für Ausflüge in Richtung Straßburg und die Region um Colmar. Der Zimmerservice macht wirklich gute und sichtbare Arbeit !!!
Parkplatz mit Umzäunung
Frühstück nicht ausreichend für die Anzahl der Gäste und für ein Hotel nicht abwechslungsreich. Waren mehrere Tage dort gebucht und hatte immer identische Auswahl zwischen zwei Sorten Wurst, lauwarmes Rührei oder kalt.
4.0
Location: Hotel is located next to a tram stop, there are several cafes around, a supermarket and a park with a small zoo within walking distance.
The room could have benefited from a little renovation, but it was clean enough. Although we found someone's socks in the closet.
Booking's customer support team was very polite, patient and helpful in communication with the hotel.
In the morning, day before the trip, unfortunately, we fell ill, so we decided to call the hotel and ask if there was a possibility to cancel the reservation, perhaps with a partial refund given that the free cancellation period had ended at midnight. We hoped for a quick and clear response, either "yes," with an explanation of the conditions, or "no, there is no such possibility", after which we wouldn't have had any further questions.
Instead, we spent 2 days on the phone.
Initially, front desk replied that "they don't manage orders made through Booking.com (B.)”, and suggested booking directly in the future, then later that "only manager had the authority to address the request" when they received an email from B.
But when we asked whether we could speak to manager, we encountered some conflicting information. At first, we were told she was not present on-site at the moment, then that she would be available in the morning the next day, then she would be at 14:30 and so on, till “she's not here and will not be - it's her day off".
After that - unanswered calls and even hang-ups from the hotel side.
In an attempt to find a resolution, B. consultants sent to the hotel emails and suggested possible options for cancellation or modification, but regrettably, these messages went unanswered.
Finally, with the help of B. customer support, we received the clear answer that the hotel staff could have provided when we first called.
So we decided to proceed with the trip nevertheless. Unfortunately, due to the delayed response from hotel, we missed our train, losing a day of our planned stay.
Efforts to reschedule check-in time were also met with unexpected communication problems, and we were only successful in making the change with the assistance from B.
4.0
The location, very convenient for the tram into Strasbourg. Nice bars and restaurants around the hotel, good breakfast.
4.0
Size of the Maisonette room
A bit expensive for a location 15 min driving outside of the city
4.0
Good breakfast and comfy bedroom
A bit complicated to access the room with a boogie, parking unavailable despite prior booking
4.0
Location, close to city center (short tram ride), with secure parking onsite.
Poor (noise) insulation, we could hear everything going on in the room next door.
4.0
Rooms are big and sound proofed. Wifi was excellent for a change. Police station is next door so security is OK I guess :)... Tram station is under the window but you can not hear it.
Garage is so strange.. If you have big car you need to park outside. Even though I have asked and they confirmed reserved space during my stay I had to park on the street the second night because the garage was full.
4.0
Liked the location. The room was clean. Staff were helpful.
Would have used the facility but they weren't available. We were upgraded to a bigger room which was good.
4.0
Great location, tram in front of the hotel that takes you directly to Strasbourg. Family room was comfortable with 2 floors.
Breakfasts were perfect for us. Scrambled eggs, hard boiled eggs, sausage, cheese, ham, various french sweet pastries, little pancakes, all for your musli with fruits etc
Very nice and helpful staff.
Surrounding of the hotel is also good. It is a nice neighborhood. With Auchan if you want to take some french delicatessen home.
4.0
Nice hotel . Easy to find and not far from the centre.
4.0
the floor in the room was very cold on ground floor ( temp outside was around zero)
4.0
We stayed here in Dec 2022 to go to Colmar and Strasbourg Christmas markets. The hotel is in a nice area with convenient onsite parking for a fee. The room was spacious and clean. It is located right next to a train stop that takes you directly downtown Strasbourg in 20+min.
4.0
Hotel area and surroundings were very communicative (tram stop around the corner, Auchan groceries shop, Christmas market and Saturday market as well!)
pretty far from city center
4.0
- spacious room also for 3 or r guests
- two bathrooms
- extremely friendly stuff
- excellent café just around the corner
- comfortable sauna & steam bath in the afternoon/evening; on Sunday even opened befor lunchtime
4.0
Public transport was close by.
Parking far from hotel
4.0
location, value for money, staff
coffee maker was not as clean as it should, small toilette should have a mirror
4.0
We did not have hot water and the hotel room and floor were extremely hot, not ventilated
4.0
very good
4.0
Very convenient location in front of the tramway to Strasbourg.
Very comfortable room with coffee machine.
Good breakfast, however at peak time refill of missing items is not timely.
The hotel is more expensive than other structures in the area, however even outside parking has to be paid apart.
4.0
Room condition
Looking for the gate 👀
FAQs
How much does this hotel cost compared to others in Illkirch-Graffenstaden?
The average price for a rental in Illkirch-Graffenstaden is $81 per night. This rental is $1 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Originals Boutique, Hôtel d'Alsace, Strasbourg Sud. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Originals Boutique, Hôtel d'Alsace, Strasbourg Sud pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Originals Boutique, Hôtel d'Alsace, Strasbourg Sud?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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