Grand Mercure Imperial Palace Seoul Gangnam
Hotel in Seoul
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Gangnam, Seoul, the center of business and culture, Imperial Palace Seoul aims to be an “elegant, comfortable premium hotel” under the motto of “Timeless Elegance, Endless Comfort.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Wheelchair accessible
Gym or Fitness Center
Map of Seoul
Available Rooms
Deluxe One-Bedroom Residence
Beds not specified
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premier One-Bedroom Residence
Beds not specified
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premier Two-Bedroom Residence
Beds not specified
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe One-Bedroom Twin Residence
Beds not specified
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Studio Residence
Beds not specified
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
0.5
침대가 편안함
청소요청 등 고객의 정당한 요구가 제대로 수행되지 않고, 직원들 간에도 원칙없이 말이 다름.
시설이 낙후됨.
5성급 호텔이 절대 아니고, 돈값을 못하는 호텔임.
5.0
Nice, clean and spacious rooms, big bathroom with separate toilet, shower and bathtub. Few mins walk to train station. Airport limousine stop in front of hotel. Three train station away from to express bus terminal for travel outside Seoul. Lots of seats at Lobby. Good service at check-in and check-out. Hotel is much nicer compared to most hotels I stayed at in previous trips to Seoul. Don't know why it is not rated higher compared to other hotels. Good value.
Bathtub area has clear glass, but you can close the door to room if it bother you
0.5
This was a very unpleasant stay.
We were cheated, misinformed, disrespected, embarrassed and our booking was dishonoured. We booked and paid for a room with executive lounge access. We were supposed to get a private check in. The check-in took place at the reception. Reception staff informed us that the executive lounge was not open and that we could use the cafe in the lobby. Reception staff also told us that the executive lounge would be open the next day; it wasn't. The cafe in the lobby is open to all guests. Initially the lobby cafe staff stated we could only have drinks, tea, coffee, etc. When we complained, as snacks are supposed to be available in the executive lounge, we were brought two slices of chocolate cake - no choice was provided. After further discussion, we were informed we could use the premier lounge on the 10th floor during our stay. This is a much inferior lounge to the executive lounge. It was self-service and merely offered very limited non alcoholic drinks and 3 types of biscuits. Upon trying to enter the premier lounge on the second day two male staff refused entry. They would not accept that we had been told we could use the premier lounge. The two male staff stated we had to use the cafe on the first floor. It was an embarrassing and humiliating experience.
2.5
The hotel seems to be undergoing renovation; it's in a good location relatively near shops and restaurants. The room is large and has a big bathroom. The gym was fantastic and had tons of equipment.
I was confused and surprised by several things. First, the hotel front desk staff do not seem to speak other languages and are not very helpful. I would think that a 5* hotel would ensure that their front desk staff is properly trained. Second, and this is big - the room was dirty. There were long hairs on the carpet, pieces of other peoples' nails and skin - like it had not been properly vacuumed in weeks. This was disgusting. Maybe they could spend less on the gaudy antique furniture and more on cleaning the rooms properly.
3.5
Clean place
Courtesious people
Every thing was chargable
Water
Tooth paste
Swimming pool
No one understands english
Food very bad with beef bone marrow oil in all food and no vegetarian disches
1.5
Everything is very nice. Nice building nice room
Unprofessional and rude front desk staff and manager. I use gym and use sauna, people not inform me it’s not free of charge. They are charging sauna, when I am checking out they just charge me. Anything they are charging they need to get signed. 2 day they charge first day I use and last day just enter after gym one gay came and say there is charge I said ok understand not use and left. Any way they charge for that also. And try to explain front desk lady she is saying you are lying and front desk manager came same not listening. Such 5 star hotel staff can’t speak with guest that way.
5.0
The room was enjoyable and the buffet was unique.
~I wasn't able to change the heating so I asked for an extra blanket.
~The tub is small for two people and drained too frequently. Since the floor was flat, water fell out of the tub easily. We had to call for and use extra towels to dry out the floor.
~The mini-bar had no champagne even though it was on the list.
~There was no room service menu for dining in the room so we had to go out in the cold at night to find a place to have dinner since we did not want to go to the restaurants downstairs. We planned to have dinner in the room but this was not possible in a five star hotel which was confusing.
4.8
Excellent hotel in Seoul. The breakfast buffet is perfect. I will stay here again.
FAQs
How much does this hotel cost compared to others in Seoul?
The average price for a rental in Seoul is $47 per night. This rental is $22 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Mercure Imperial Palace Seoul Gangnam. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Mercure Imperial Palace Seoul Gangnam. Enjoy the water!
Is Grand Mercure Imperial Palace Seoul Gangnam pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Mercure Imperial Palace Seoul Gangnam?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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