Tru By Hilton Atlanta Galleria Ballpark, GA
Hotel in Smyrna, GA
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Tru By Hilton Atlanta Galleria Ballpark, GA is located in Atlanta, 2.3 km from Truist Park and 4.7 km from Cobb Energy Centre. This 3-star hotel offers a shared lounge and a 24-hour front desk. Private parking is available on site.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Fireplace
Smoking allowed
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Map of Smyrna, GA
Available Rooms
1 King • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
The location to Truist park was within walking distance. The hotel does have an on-site shuttle that you can pay to use if you don't feel like walking.
The front desk worker Miracle was the best. She was kind and informative. Always smiling.
Rooms and facilities were all clean.
Easy access on and off Interstate.
The hotel deposit of $50 isn't reimbursed until 5-7 days after check out.
4.0 / 10.0
Location was great. We went to a concert and to a Braves game. Both were super close.
The staff were so nice and helpful!
The bathroom had hair in it from a previous guest. Not just in one place. In the shower. On the door to the bathroom. And in the corners of the bathroom.
The mattress was pretty hard and the bed frame was pretty gross. Dust and dirt and what looked like skin particles.
10.0 / 10.0
New hotel. Every staff member we encountered was very nice. Hotel was clean and close to Truist Park. And our room was huge
Everything was good.
8.0 / 10.0
Servicio, instalaciones
Falta un poco de limpieza, mejorar el desayuno.
4.0 / 10.0
Nothing
Nothing it looked like a hotel that was actually closing. Nothing going on some type of writing all over the windows like it was a moving sale. Didn’t even have a closet just hooked to hang your stuff up horrible look like a color.
3.0 / 10.0
The man that worked at the front desk was phenomenal... honestly he was the best thing about my stay...Also the housekeepers were very nice as I was leaving... they spoke and smiled and told me they hoped I had a great day.
The shower was dirty, floors had dirt and hair on them and I kept my slides on to walk around.... also the walls were just dirty and it seems all together like nobody really tries to clean the room... like it's half done. The pillows seems very over worn and the room was sticky and damp ... I feel like for $200 a night plus a parking fee, I should be getting better. Like I said the guy at the desk was so friendly... it seemed like a madhouse in there and he was the only one there... and still was smiling and so friendly in spite of being slammed busy... he deserves a raise for sure. All in all this could be a great hotel with the right guidance in some areas. I've been a housekeeper myself and so much I seen was just unacceptable
10.0 / 10.0
Great location, staff was very kind. Room was clean and comfortable.
We were never told when breakfast ended and missed the little sign, so we were a little bummed to have missed it entirely when we came down at 9:30am
8.0 / 10.0
Clean and good location. Was a very good facility.
The drinks at the lobby were way too expensive. 7 dollars for a Coca Cola is a far cry.
10.0 / 10.0
The property was clean. It was perfect for a family with kids (a pool and games in lobby). The hotel made us feel safe with the key card access to every door.
Better selection of cereal for smaller kids. Boiled eggs could be still warm instead of rock hard and cold.
8.0 / 10.0
Location and clean
The breakfast was picked over. Not much left with 30 minutes to go in the hours open. The person who was running it was stressed! No regular coffee left.
7.0 / 10.0
The blackout curtains were nice. The hotel was quiet.
I was skipped by housekeeping. I asked front desk to have them come by and they said it would happen. I left out to run errands and returned to still have dirty towels. They didn't come until next day.
10.0 / 10.0
Hotel was clean, staff friendly and great location
N/a
4.0 / 10.0
The overall hotel was nice and had a nice lobby and amenities.
The staff wasn’t very responsive. We had forgotten an iPad upon departing and couldn’t get a hold of the hotel to confirm that it was there. They were apologetic, but our emergency was not heir emergency. Not a very good customer service model.
9.0 / 10.0
Äußerst zuvorkommendes Personal. Bei mir war der Abfluss defekt und ich habe innerhalb von 5 Minuten ein neues Zimmer bekommen!!
5.0 / 10.0
The gentleman that checked us in was the best experience of our entire stay.
There were children running up and down the hallway but somehow we got a noise complaint for our TV being too loud when the TV was not even loud enough for my wife and I to hear in the room. There was a box of condoms on the floor during check in. When I told the front desk agent, I ended up repeating myself several times because she was not courteous enough to pause her music or take the earbuds out of her ears.
9.0 / 10.0
El desayuno excelente la ubicación magnífica la atención muy bien
10.0 / 10.0
Staff was so welcoming and very helpful. Friendly and polite.
10.0 / 10.0
Overall the facilities, I had actually booked a room next to this building and I was horrified, I had to book to this hotel to get away from the room I was given from the other facility. I was very pleased and happy with my decision even though I did not get a refund from the first hotel I had booked. Thank you to the staff and management for the clean facilities and comfort.
10.0 / 10.0
We were celebrating my 50th and had the best time! Everyone was so friendly especially the staff! We will definitely be back!
10.0 / 10.0
Everything was Amazing especially the front desk staff.
9.0 / 10.0
Nice rooms. Love the shower and the body wash provided.
No microwave in the room. The bed not the most comfortable.
8.0 / 10.0
Most of the staff was nice facilities are very nice. Pool was nice. It was a pleasant surprise to find outdoor seating. They actually have a little fire pit.
Very upset about the lady she was very rude. She yelled at several kids who were actually well behaved just waiting in line for pancakes. She yelled at a teenage boy for taking pancakes, which were not big at all. Location was not as good as it said they did say there was food walkable distance I did not find any.
4.0 / 10.0
The room was comfortable, but the service at the front desk was below expectations. Upon check-in they could not confirm the payment through Booking.com, and we had to wait several minutes for that to be taken care of. Also, we were not informed of the charge for parking at check-in. I had to call after noticing the charge on my credit statement when I got home. The room was clean, but the common areas were not
10.0 / 10.0
The friendliness of all staff. Never not a time you weren’t greeted.
Can’t complain
10.0 / 10.0
The hotel is kid and family friendly. The breakfast was great
Nothing was not to like
1.0 / 10.0
O Hotel é novo. Limpo
Possui boa localização
Cuidado com as cobranças indevidas, foi o que ocorreu comigo
Fiz a reserva via Booking com pagamento antecipado e segundo as informações do booking com todas as taxas inclusas! Na chegada pedem um cartão para gerar um crédito que depois não será cobrado, o famoso calção. Acontece que para minha surpresa fui cobrado em USD 200,00 no cartão apresentado, sem NENHUM motivo pois não ocorreu nada durante a estadia para justificar essa cobrança! Enviei mensagem para o hotel e para o setor de apoio do Booking mas ninguém retorna!!! ABSURDO!NÃO RECOMENDO ESSE HOTEL E O BOOKING! PÉSSIMO SERVIÇO!
9.0 / 10.0
Overall everything was great.
The pillows wee very soft and small, so didn't give much suport.
10.0 / 10.0
Very clean and quiet. Safe and luxury
Nothing
10.0 / 10.0
Básicamente el 99%
Desayuno frío, pero bueno y el no tener microondas en habitación.
10.0 / 10.0
Breakfast was good, variety and quality good too. Coffee was very good. It was nice to have some fresh fruits available. Nice, simple, and well organized self-service breakfast.
Third floor rooms were a bit noisy, you could hear people noises from the floor above.
9.0 / 10.0
This place was great, staff were inviting, location felt safe and the room was spotless. Only issue, I couldn’t sleep because the people above me (what it sounded like) wouldn’t quit stomping. I needed a quiet room because I had to be up at 5am and I was only there to sleep. Other than that, great hotel!
Actual peace and quiet.
5.0 / 10.0
the room
smell
10.0 / 10.0
Czysto, miło, komfortowo. Jako nocleg w przerwie trasy doskonały !
10.0 / 10.0
I really liked this hotel and for the price of it was great. Very clean and breakfast was great as well.
I didnt like that the prices for the snack shop was so high please lower them prices.
8.0 / 10.0
Sooooo cleannnnnn and the staff is friendly!
Cleannnnnnnnnnn
10.0 / 10.0
The space was clean and centrally located for the purpose of my stay.
FAQs
How much does this hotel cost compared to others in Smyrna?
The average price for a rental in Smyrna is $161 per night. This rental is $85 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru By Hilton Atlanta Galleria Ballpark, GA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tru By Hilton Atlanta Galleria Ballpark, GA. Enjoy the water!
Is Tru By Hilton Atlanta Galleria Ballpark, GA pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru By Hilton Atlanta Galleria Ballpark, GA?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, fireplace, and smoking allowed.
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