Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

9.1 / 10.0

Outstanding(214 Ratings)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Situated in Playa del Carmen, 1.3 km from Playa del Carmen Beach, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive features accommodation with a fitness centre, free private parking, a garden and a terrace.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Junior Suite King Tropical View

1 King • 667 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite Double Tropical View

2 Queen • 667 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior Suite King Ocean View

1 King • 667 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite Double Ocean View

2 Queen • 667 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Preferred Club Junior Suite King Ocean View

1 King • 667 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

$$$$

9.1 / 10.0

Outstanding(214 Ratings)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Junior Suite King Tropical View

1 King • 667 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite Double Tropical View

2 Queen • 667 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior Suite King Ocean View

1 King • 667 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite Double Ocean View

2 Queen • 667 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Preferred Club Junior Suite King Ocean View

1 King • 667 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

9.1 / 10.0

Outstanding(214 Ratings)

100% verified reviews

5.0 / 10.0

Feb 2024

Could have been better if they would have provided good customer service

Breakfast was excellent in the buffet area

1. Pillows in the room were stained from the beginning and they would not change them ☹️ 2. There was a permanent fowl smell in the room coming from the restroom, and when we requested another room, the floor concierge said it wasn't possible all they could do was change the filters and they sprayed a flower scent on top, which of course was not a solution to the problem☹️☹️☹️ 3. Upon our arrival, this girl said they wanted us to see the new premises and we agreed to visit next day. The next day it turned out they insisted on selling us a time share or whatever, and when we said we didnt want to spend one hour and a half listening to their sales person, the supervisor was rude, he got upset and left, leaving us there behind ☹️☹️☹️☹️ 4. The place was so crowded there was no space available during the day at the beach -many of them taken with only a towel and a book- it was the same at the pools. At dinner time all the restaurants were packed and thus had a one and a half to two hours waiting time after registration 😧😧😧

10.0 / 10.0

Jan 2024

Maravilloso

Todo es maravilloso

10.0 / 10.0

Dec 2023

My stay was fantastic, fun, and I would say the most friendly place I have ever been.

The property was absolutely beautiful.

I didn’t like the walk ways, the were to rocky. I could were my heels comfortably.

10.0 / 10.0

Oct 2023

The best AI in all of Playa del Carmen!

This property is incredibly beautiful! The rooms were well appointed and the food was incredible. As always when we travel to this part of the world, service is unmatched. Demetrio at the Mexican restaurant gave us some of the best service we have ever had in any restaurant. He took great care to ensure that nothing that was served to me contained any of my food allergens. His recommendations were spot on. Enrique at the Japanese restaurant was also incredible. He explained our dishes and was incredibly attentive throughout our dinner. Roxanna, who provided drink service on the beach, was also incredible. We purposefully sat in her area all the days we were there because of her.

If I had to say anything negative about our stay, I’d say the check-in process was our least favorite of any resort we’ve stayed at. Aldo seemed preoccupied with something else when we were checking in. We were ready to upgrade, but it was only offered as an afterthought. The hard sell for the vacation club also took away from our vacation. It was presented as a VIP experience to tell us about the resort amenities. We wound up spending most of our first morning with them.

10.0 / 10.0

Oct 2023

Amazing and we will back

All. Beautiful place, clean , excellent service and restaurants.

Pools, beaches, view

10.0 / 10.0

Sep 2023

Volveré sin duda

Todo, desde las instalaciones, hasta el detalle mas pequeño que tuvo su personal. Coordiales, atentos, preocupados. Se notaba que para ellos mas que vender, su principal objetivo es hacer vivir una experiencia fantástica a sus pasajeros.

Que algunos huéspedes no respetan las normas del hotel, y lamentablemente encontrabamos cigarros flotando en la piscina de nuestra habitación.

10.0 / 10.0

Sep 2023

Amazing

The staff was amazing! Especially Rosario & Daniella!

10.0 / 10.0

Sep 2023

Parfait

Tout

Rien

9.0 / 10.0

Aug 2023

Conciege 👎🏽

Clean, luxury and new place.

Super weak conciege service. I tried to contact conciege week before my arrival to discuss proposal and no one was picking up when I arrive I went straight to speak with conciege and their motivation was weak tired and embarassing… I ended up proposing on the beach asking random guests to make a video for me. Also if you expect crystal clear water like I did forget. The water was not clear. Its not hotels fault but I will not choose this hotel in the future.

9.0 / 10.0

Aug 2023

Superb

all the food was amazing in the restaurants. the room service menu was not so great. service was incredible and very clean

Airport transfer should be included with the price of the booking

10.0 / 10.0

Aug 2023

Romantic and exciting at the same time.

The food is five star quality. Pool environments are expertly decorated and in abundance. Beautiful in ever way.

Nada

9.0 / 10.0

Aug 2023

Beautiful hotel

I loved that the staff was very nice. The hotel was clean and it had many pools. The food was amazing.

I did not like that at the party pool the bartender would only acknowledge you if you gave a tip. Whoever showed him money is who he would attend first even if you were next for a drink. He was also very rude. I expect more from a all inclusive hotel with such high ratings.

10.0 / 10.0

Jul 2023

Celebrated my 45th birthday with friends! It was prefect! Not too wild but very comfortable and relaxing!

Very clean and the staff was excellent! The food was pretty good as well at all the restaurants!

The bathroom doors to our room were heavy to open and close.

7.0 / 10.0

Jun 2023

Staff is not too welcoming, more like sales person attitude.

Not enough umbrellas at the pools.

9.0 / 10.0

Apr 2023

beautiful property, great staff, and few things that need to be worked on.

the property was beautiful and well kept.

The food choices were not the best. The desert menu was very scarce and the taste of the deserts were not great. The entertainment wasn’t to great as well the limited fun things to do around the property.

10.0 / 10.0

Mar 2023

worth the money - excellent stay!

We absolutely loved this resort. The facilities are great, the service is excellent, the food is tasty and its just overall beautiful. Daily and nightly entertainment was great too. We are so glad we ended our trip to Mexico with a super relaxing and luxurious week here.

9.0 / 10.0

Mar 2023

Overall our experience was extremely positive and exceed our expectations. We will definitely consider returning and wou

The resort was beautiful, room was comfortable and staff was always attentive, accommodating and exceedingly friendly. The multiple pools provided a variety of experiences from peaceful to playful. The all inclusive restaurant options were exceptional and we enjoyed every meal we had. The restaurant and poolside entertainers were very talented and well curated.

The rooms lacked sufficient space for clothing storage. For those who have food allergies it was somewhat annoying to repeatedly provide the hostess and server details at every meal. This could be alleviated by having the information available online in the hotels database. Daily cleaning of pools could be enhanced, specifically the Lake, Activities Pool and Relaxing Pool.

10.0 / 10.0

Mar 2023

Excellent - Highly Recommend

Excellent hotel, great service, amazing rooms. No faults.

10.0 / 10.0

Mar 2023

absolutely phenomenal

staff paid excellent attention to the smallest details, we wanted for nothing. Food was fabulous! Best all-inclusive we’ve ever stayed at

nothing, all was great. hated leaving

10.0 / 10.0

Feb 2023

A place to remember and revisit

Everything was absolutely 💯 from the entrance with champagne greetings to the 24 hours coffee shop for coffee and sweets lovers

There is absolutely nothing that I can think of

7.0 / 10.0

Jan 2023

Very nice place but not worth the high price.

The property was beautiful and the layout convenient.

Beach was poor quality. While there were beautiful pools, not enough lounge chairs. Early each morning, we needed to get chairs. Otherwise, we would be unable to get them. The temperature of the pools was too cold.

10.0 / 10.0

Jan 2023

This was a delectable experience

The staff was exceptionally hospitable. the facilities were breathtakingly beautiful. and the food was so delicious that I’m planning my next trip now.

7.0 / 10.0

Jan 2023

the service ruins the enjoyment of your stay

amazing property with beautiful view

the beach and the service

9.0 / 10.0

Jan 2023

Secrets was a wonderful stay and location.

Resturants were very good. Having multiple pool setting was awesome. The regular staff was very friendly and welcoming. The activities staff around the pool and other activities were top notch. Location and security were great. Was large enough but not to big.

Fitness center could have a few more weights. I was a little suprised on how many employees didn't speak good english which was a challenge at some of the resturants. The beach area was small and not well used. I wouldn't have anymore issues as I think it was a great resort.

FAQs

How much does this resort cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $129 per night. This rental is $95 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. Enjoy the water!

Is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Resort in Playa del Carmen

Reasons to book

About this resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Junior Suite King Tropical View

Junior Suite Double Tropical View

Junior Suite King Ocean View

Junior Suite Double Ocean View

Preferred Club Junior Suite King Ocean View

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Resort in Playa del Carmen

Reasons to book

About this resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Junior Suite King Tropical View

Junior Suite Double Tropical View

Junior Suite King Ocean View

Junior Suite Double Ocean View

Preferred Club Junior Suite King Ocean View

Ratings and reviews

FAQs

How much does this resort cost compared to others in Playa del Carmen?

Is parking included with this resort?

Is there a pool at this resort?

Is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive pet friendly?

What amenities are available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

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