The view.

If I could give this company AND property zero stars, I would. Everything about our stay was miserable from the moment we arrived. 1) We arrived around 1am after a long drive to a house we couldn't get into. The code given was incorrect and no one could get a hold of the property manager to help. Vacasa wasn’t any help either. We ended up getting into the house because one of the side doors was left open. So after finally getting in, we had to do a complete and thorough search of every closet and under beds to make sure someone else hadn’t broken in before we got there. 2) while looking behind curtains, we found mens shorts, boxers, and other clothing items. Just another red flag! How can you claim a cleaning crew came in when they didn’t even move the curtain to clean? 3) We noticed how gross the carpets were during our search of the house, but it was past 2am at this point and we just wanted to get to sleep. 4) When we saw the house the next morning in the light of day, we were absolutely disgusted with what we found. The carpets were even grosser in broad day light and had clearly not been cleaned. You could see cleaning lines on the carpet under a few pieces of furniture, but nothing in the main area. There were pieces of candy lying on the floor (which our toddler almost ate but we stopped it in time!) 5) as if gross, unclean carpets weren’t enough, there were dead bugs EVERYWHERE. We started taking pictures to send to the company because by this point, we were done. 6) we were so disgusted by the place we decided to end our trip after the first night and go home. We reached out to Vacasa with our concerns and to report everything. We sent pictures of everything and got an email back today with the response “we will not be issuing a refunds of days not used because we couldn’t find evidence of the issues you reported.” I had literally taken pictures of the issues! Save your money and sanity. STAY AWAY.