Granbell Hotel Colombo
Hotel in Colombo
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Set in Colombo, 90 metres from Kollupitiya Beach, Granbell Hotel Colombo offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a terrace.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Colombo
Available Rooms
Standard Double City View with 15% off Laundry & Selected Spa Treatments
1 Queen • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Sea View with 15% off Laundry & Selected Spa Treatments
1 Queen • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin City View with 15% off Laundry & Selected Spa Treatments
2 Single • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Sea View with 15% off Laundry & Selected Spa Treatments
2 Single • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Twin City View with 15% off Laundry & Selected Spa Treatments
2 Single • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
1.5 / 5.0
The sea view was great from the rooms.
The only thing going for this hotel is the sea view which is fabulous, but the lack of experience in customer service is where they fall terribly short. The food was below average, from the breakfast spread to in-room dining menu! In the name of Sri Lankan food, the hotel serves hardened idlis, soggy mini dosas, stale hoppers and underwhelming curries. The pizzas in the room were served without any herbs and the so called biryani was just fried rice with a chicken piece on the side! And then for small things like iron or bottle of water, one has to wait for as long as an hour. It unfortunately wasn't worth my money as I paid 120USD for a standard sea view room. I wouldn't recommend this hotel, especially if you are on a work visit to Colombo. Huge disappointment.
3.5 / 5.0
Frühstücksbuffet sehr gut. Meerblick. Toller Pool
Zimmer-Ausstattung entsprach nicht den Angaben bei Buchung (zB kein "Desk", nur Couchtisch, kein Bademantel etc). Licht schlecht. Keine Reaktion auf Frage, ob vergessenes Kleidungsstück abgeholt werden könne.
4.0 / 5.0
The location is fairly good, not too central but only a short tuktuk ride into central Colombo. View is fantastic and the swimming pool is amazing! The rooms are an ok size but are very modern, clean and well equipped. We had a very nice lunch in the on-site Japanese restaurant. The hotel made us up a packed breakfast for the following day as we weren't able to have breakfast as we needed to get to the airport.
This is a big hotel when compared to the others we stayed in during our holiday so it obviously felt less personal and was busy at the reception desk.
4.5 / 5.0
The staff were extremely welcoming and helpful on the reception, with a swift check in. The room with the sea view was really nice and the room had all the facilities we needed. The infinity pool on the 27th floor was super nice and provided views of the whole city.
Breakfast was a little chaotic and the room is quite small.
2.5 / 5.0
Great location and great food at the bar. Great place for a good price.
Roof top bar is open for all. I think roof top bar should be exclusive for house guests only. It was too crowded! Stadf at the front office is not freindly. They have different treatments for white skinned people and locals locals also pay the same price and taxes. People who are working at the front office/ reception should know about this. They lack education and experince to understand the concept of hospitality. Sri Lankan hospitality is extended only for White people not for all. This shameless behaviour should be addressed by the management.
5.0 / 5.0
Great hotel and very cleam
N/A
3.5 / 5.0
Convenient location.
Got several knocks on the door around 10pm while I was sleeping with do not disturb sign on. I did not respond as I was too tired. Then got a call from in-room dining department regarding something I didn't order. The gentleman who talked acted like I ordered it and forgot. Lol. The room number was correct. Surely, someone else messed up the room number when ordering food. Dear staff please take a name when you take an order instead of only the room number.
5.0 / 5.0
We had an issue with room door card reader which caused some stress but the Manager Dananja Caldera went out of his way not only to move us into an upgraded room but continued to ensure our stay was pleasant.
3.0 / 5.0
Hotel view was good, and location is easily accessible. I have booked Seaview room + Breakfast.
Airport Shuttle Complimentary:
I have booked hotel through booking.com and they offered complimentary shuttle service from airport to hotel which is around 4500-5500 LKR. I was travelling through long layover and before 12 hours nobody contacted me for pick up, I assume based on instructions driver will come up at airport with board. Unfortunately, no drive available at airport and when I called at hotel, they took we are not responsible for pick up as this is booking.com external vendor. I have to double amount to safe rental car services available at airport counter which is 8500 through highway included taxes. I made complain and didn't receive any refund amount or voucher for this mistake.
Hotel Facilities:
The room sizes are very small and for long term stay hotel is not good because they won't have room equipment's like oven, cutlery etc. Hotel provided very expensive food and also will not facilitate outside food heating.
For Muslims, they need to check for halal food options, and they don't have any corner where you can go and cook food. They also don't have any complimentary services in terms of tea counters, Open Kitchen area etc.
Hotel Staff:
Unfortunately, this is the major thing except reception staff I did not find anybody cooperative throughout my 10 days stay. You have to pay tip for everything then they will facilitate you. Or you need to manage everything like breakfast floor service, room service, luggage transfer.
Rom Charges:
I made booking through booking.com 8 Night and left hotel after 7 days but they Didot refund half day charges due to early checkout.
Overall due to location and sea breathtaking views, I would recommend:
- Don't book free shuttle scam as you will suffer after ling flights neither taking into consideration on overall hotel budget.
- Book Short stay so you can determine either its good for long term stay or not.
- Explorer other nearby marine drive hotels with same views and location.
5.0 / 5.0
The wooden decoration, dimmed lights and the futuristic style of the toilet was fascinating
2.5 / 5.0
Location
Spaceless Room
Congested Bathroom
4.0 / 5.0
Central location, clean and modern rooms. Japanese toilets.
Rooms are a bit too small.
And only 1 access card given per room. Without the access card, everything switches off in the room. And you can't use the lifts without the access card. That was all very inconvenient.
4.5 / 5.0
Clean and good location.
Very good breakfast and dinner.
Key card can’t access to the room.
2.5 / 5.0
Nice modern building and rooms. Smaller than the photos though.
The service is sub par. No one answers telephones. I actually wrote 4 emails to them to make a reservation and not a single reply - then even tried calling numerous times with no answer.
4.5 / 5.0
Awesome location and views. Amazing pool. Great staff. Stunning sunsets.
The lifts are very slow.
5.0 / 5.0
The interior, ambience and the room too but specially the reception and pool level
No complaints against them
4.5 / 5.0
Vue magnifique sur la mer
Restauration sur place avec des serveurs très souriant et disponible
Chambre calme, lumineuse , avec une baignoire donnant sur la mer, c’est le top pour se relaxer
Le lieu est un peu loin de la ville mais en des tuk tuk sont très disponibles
2.5 / 5.0
Ванна с видом на океан, стиль комнаты.
Цена оооочень завышена. Чтобы понять окончательную цену еды, которую заказываете, к счету надо 30+% добавлять. Не входит завтрак
4.0 / 5.0
The views and location.
Great bathroom.
Communication was very poor. We tried to contact the hotel propri to our arrival to ask a few questions we needed answers to before checking in but we had no response despite trying on booking, via WhatsApp, via email…
There can often be a wait to get on the lift and the lift doors close very quickly and don’t seem to stop even if a person is getting through the doors. This was concerning for us as we travel with two young children.
4.0 / 5.0
Beautiful rooms, ocean view & bath! Really nice decor & a fun rooftop too. Great facilities- gym and spa. The cleaner is also great - Tuan!!
The food unfortunately wasn’t good, both the Japanese restaurant and room service was unfortunate. Also there’s no closet available.
4.5 / 5.0
The overall idea and presentation
The checking in still takes too long ( third visit)
5.0 / 5.0
Service was amazing and rooms and overall hotel was clean. Breakfast was lovely and varied from day to day.
5.0 / 5.0
The facilities were amazing! The pool over seeing the pool was our favourite.
There were 4 elevators at the property but only one was ever working at one time and there are long waits for the elevator.
3.0 / 5.0
Comfortable clean room with good views over the city. Breakfast was nice
Upon arrival we had to pay for our room immediately (in contrast to our stays at other hotels in Sri Lanka). Despite arriving at 5pm, way after check in opened, we waited around half an hour for our room to be ready. During this time we had half hearted apologies and no offer of complimentary drinks, we were just expected to wait - very frustrating after a long journey and it being our last evening of what had been an amazing holiday. Customer service and communication was poor. Staff also didn't know whether breakfast was included in our room or not.
4.0 / 5.0
Alles war sauber, und roch gut. Es gab wasser und tee auf dem Zimmer. Die klimaanlage war super. Wer auf hightech steht wird sich über die toilette freuen. In laufweite gibt es einen kleinen einkaufsladen
Das zimmer mit meerblick hat auch direkt einen bahnhof vor der tür. Die züge hupen jedes mal wenn sie ankommen und wecken einen auf. Ebenso empfand ich das ett als wirklich hart.
3.5 / 5.0
Great spot, with fabulous rooftop pool and bar. Rooms were clean, comfortable and very well equipped.
The food overall was average. Some dishes were really tasty (the spicy mushrooms) others were not great (the chicken tikka wrap).
5.0 / 5.0
This is a fabulous hotel & it is good value for money. The rooftop is amazing & the rooms are comfy
Nothing - perhaps more towels in the room
3.0 / 5.0
The room was comfortable. The location and view was good.
We had to wait about 40 minutes to be checked in. When we finally got our key we went up to find another guest just checked in to the same room. It was a very awkward experience. Even though the hotel was busy this is not an excuse. It also made us question our safety if anyone can use a key and walk into a room that is already occupied. The staff didn’t seem remorseful but we appreciate the upgrade we got for the inconvenience caused.
The food was also overpriced - it wasn’t the best quality of food.
4.5 / 5.0
Clean, modern hotel with a fab rooftop pool and bar. Our balcony had a lovely view looking out onto the sea and over the small train station. Room was spacious and we liked the bath.
Staff could have been a little more helpful and the price they offered for airport transfer was very high, so we got a tuktuk instead.
5.0 / 5.0
Bardzo dobrej klasy hotel, położony nad oceanem. Blisko centrum, obsługa pomocna i otwarta. Czysto. Kapitalny basen na dachu z miejscem do chillowania. Jak na warunki lankijskie drogi, ale warty swojej ceny.
4.5 / 5.0
Zwembad was heerlijk, personeel super vriendelijk en de kamer echt fantastisch. Heel tof ingedeeld en schitterend uitzicht.
De sauna is aan de man-kant van de spa en daardoor helaas niet toegankelijk voor vrouwen. Jammer
4.5 / 5.0
The view is fantastic, staff were prompt to help out especially when the hotel wifi was down. The automatic toilet and shower and tub were good. There was an ice machine as well which was great for having ice cold drinks
Wifi went down for half a day and took a long while to get back up
4.0 / 5.0
Localisation à 2 km au sud du centre-ville à pied. La piscine panoramique est top et les chambres sont très luxueuses.
Parfait hôtel pour se reposer après des visites.
Le service au bar de la piscine doit être amélioré. Il faudrait aussi plus de transats et de serviettes autour de la piscine
2.5 / 5.0
Amazing views out of the rooms facing the sea. Nice views from the top floor pool
Despite arriving after check-in time, it took the staff more than 45 min to check us in and even then we only received the key to one of our 3 rooms. The other 2 room keys were delivered another 45min later. We went to wait for them at the rooftop pool where there re no changing rooms so you have to show up in your swimsuit already. There are very few places to sit. This is a big hotel and the main attraction is the rooftop bar and pool but it is very small for the size of the hotel and the pool gets crowded fast and it is difficult to find a place to put your towel and bag much less to sit and enjoy the views
5.0 / 5.0
Alles war perfekt, besonders schön war die zimmer 👍Der roftop pool 🏊♀️ war richtig schön. Es hat genau die länge zum profisportler zu schwimmen. Das frühstück war sehr auswalsreich und hat es zuper geschmäckt.
5.0 / 5.0
Beautiful brand new rooms, great location, stunning rooftop pool and bar.
5.0 / 5.0
Love the Japanese ambience. All staff are extremely helpful. Nothing too much trouble. Great value for money.
Nothing
4.5 / 5.0
Super Frühstück und toller Pool!
Völlig überteuerte Getränke an der Bar..
5.0 / 5.0
Perfect place to stay
Nothing bad about it
5.0 / 5.0
Отличный отель. Невероятный вид из номера на океан. Потрясающий вид с инфинити пула на крыше сумасшедшие закаты. Номер очень красивый, всë новенькое, стильное. Потрясающе удобная кровать подушки и одеяло как облачки))) вкуснейший завтрак. Персонал отзывчивый. Отмечали здесь годовщину, было очень рамонтично)
В ценах за отелььи в ресторанах не указывают налоги и сборы. В итоге получается +30-35% к цене (обычно наа Шри плюсом идёт только сервисный в 10%). Неприятно. Выглядит как заведомое введение в заблуждение
FAQs
How much does this hotel cost compared to others in Colombo?
The average price for a rental in Colombo is $48 per night. This rental is $37 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Granbell Hotel Colombo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Granbell Hotel Colombo. Enjoy the water!
Is Granbell Hotel Colombo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Granbell Hotel Colombo?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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