Sophie hotel
3.8
Good(605 Reviews)Hotel in Hanoi
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Located in the centre of Hanoi, Sophie hotel is situated 200 metres from St. Joseph Cathedral and 800 metres from Thang Long Water Puppet Theater. This 1-star hotel offers a shared lounge and room service.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Family friendly
Map of Hanoi
Available Rooms
Standard Family Room
2 Double • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Twin Room
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room with Balcony
1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.8
Good(605 Reviews)100% verified reviews
3.8
The people were very friendly and the location was awesome. When we arrived we got water from the reception which was really heart warming. The air condition also works well.
The hotel room on the other hand is not the greatest, though it has very strong air conditioning that is life saving in the summer. The shower is quite dirty and there is only a shower head and no bathtub, so the water gets all over the floor when showering and even when using the tap. Noise canceling is also not great and the bed sheets are not to say dirty, but they for sure are not perfectly clean. There were stains and hair on the blanket, sheets and towels. The reason why I think the bedding is not clean is because they are probably not bleached, but they are surely thoroughly washed. My first impression of the hotel was not awesome, but for the highly affordable price, the great location and the friendly people, I would consider my experience at the hotel a memorable one.
3.8
Giờ giấc check in
nope
3.8
muy comoda la habitacion, me quede una noche y todo fue muy bueno, desde recepcion siempre muy atentas, me llamaron el taxi para el aeropuerto , todo muy bien coordinado. mi habitacion estaba en el 5 piso y no hay ascensor, para mi estaba perfecta, pero pensando en otros viajeros quizas es un detalle a considerar, aunque el hotel sabe como solucionar eso. 100% Recomendable .
3.8
L’accueil de la propriétaire est super, elle m’a attendue car je suis arrivée pendant la nuit.
Toujours un sourire, elle m’a donné des fruits à chaque fois que je sortais de l’hôtel.
Chambre assez vétuste, très humide (faut dire qu’il a plu), des vêtements lavés à l’arrivée étaient encore humides à mon départ.
Aucune insonorisation, la fenêtre donne sur la ruelle qui sert de resto, de marché, de coins de rencontres jusqu’à très tard le soir et très tôt le matin.
3.8
The location, staff and value for money was great!
The room was a little outdated and some areas in need of repair but apart from that it had everything we needed and the bed was clean and comfortable.
3.8
Location
Not as promised on bookong.com
Other awful room
3.8
Ngay trung tâm phố cổ, rất tiện lợi, phòng sạch sẽ và thoải mái, chị chủ vô cùng đáng yêu và mến khách, hỗ trợ nhiệt tình, rất đáng để quay lại😊
3.8
La ubicacion esta en pleno barrio antiguo. La cama muy comoda,la dueña del hotel muy simpatica y dispuesta a ayudarte. Mi estancua en general fue genial
Nada
3.8
The location and staff
The room
3.8
Location was in the city center, very accessible to shops and restaurants. The owner, with her sister, were very friendly and accommodating. You can just approach them anytime for questions, they're there 24/7. Owner also upgraded our room, which was bigger than what we booked. Bathroom sink and shower has heater which were really important as we went on January during Hanoi's winter season. Owner offered us a car service which price was lot affordable than Grab, from their hotel to airport.
We got option to choose rooms, either second floor or fourth floor which we had to go by stairs only, and the deciding factor was fourth floor being bigger and having balcony, but there wasn't available view on the balcony as it was facing a wall of another building, and as having low stamina it's a bit difficult to climb a lot of stairs to reach this room. Water flow on the bidet was really low, but enough for the water at sink and shower. Bathroom was a bit small though. Room heater (from air-conditioner) wasn't enough especially during their winter season. There was this creepy corner near the cabinet, I just feel weird chills whenever I walk there 😳 sorry.
3.8
Really nice Hotel to stay in old quarter, the location is really nice. The owner is a very nice lady, the first night we arrived late and she was looking for us in the street. She gave us fruits every day and it was a pleasure to talk with her. She answers any question we had.
We were lucky enough to get an upgrade of the room so we had a big room for a good price !! The room was spacious, clean and confortable.
We recommend this hotel during your stay in Hanoi !! ☺️
Nothing
3.8
מקום מעולה, מיקום נוח וטוב, מנהלת במקום נחמדה מאוד ומשדרת נוחות לפנות אליה, חברותית ומקסימה.
המקום עצמו ממש נוח, אבל יש לשים לב שהמקום נמצא בסמוך לכנסייה לכן מידי פעם יש פעמון העושה רעש אך חוץ מזה מקום מעולה
3.8
The staff is super, the ladies were super cool , I recommend.
Old fashioned rooms, not new style
3.8
Room size is large
Location is close to the church and many other cafes, souvenir shops and few attractive locations within a km
Free bananas
Room is at 3rd floor with no lift facility
In my 6 days stay there was no room cleaning done
Wall papers were worn out in many areas giving a unpleasant look
Aircondition seems to be not working even though its very cold and no need for it
There are spider webs all around the wall
Bathroom is small
No Kettle, cofee/tea sachets
3.8
L'État des chambres, catastrophique, rien à voir avec les photos. Affreux, j'étais dans une annexe de l' hotel, quatre étages par un escalier limite dangereux. Pas de réception, le papier des murs déchiré et sale, sanitaires lamentables. Aucun équipement. De la bouffe ancienne dans le minuscule frigo plus des canettes entamées. Bref, à part l' emplacement, très bien, sinon endroit qui n a d hotel que le nom. A fuir.
J'ai trouvé un autre hotel, pour le même prix, dans le même quartier, un véritable palace en comparaison.
3.8
Nhiều nhà hàng, quán xá rất gần.
Nên có địa chỉ chính xác trên website.
3.8
Super właścicielka, pomocna i miła. Mieliśmy problem z ciepłą wodą zareagowała błyskawicznie i za godzinkę woda była. Na lobby zostawia pyszne banany z czego skorzystaliśmy 😀
Blisko pralnia ,pościel czysta, lodówka i klima dziala. Lokalizacja na wielki plus. Blisko market i circle.
Nie jest to tak nowy pokój jak sugeruje zdjęcie.
3.8
Chỗ nghỉ thuận tiện, sạch sẽ, chị chủ rất nhiệt tình, thân thiện. Có gì cứ hỏi chị chủ đều được chị hướng dẫn tận tình. Giá phòng cũng hợp lý so với vị trí và mặt bằng chung.
Không có.
3.8
Everything was excellent. The location was also perfect. My flight was very early, but the owner was very helpful and allowed me to check in.
All good.
3.8
The manger was so nice she went above and beyond to help with any enquiries and gave me some good recommendations , really made to feel welcome.
You get what you pay although the location is fantastic , the rooms are in need of some TLC and refurbishment
3.8
Amazing location and very kind and helpful manger. Also, we could see the church processional event from our window! (See photo).
Nothing
3.8
Prefect location
Bathroom new to improve
3.8
Owner was very friendly and helpful, location was great
Room was infested, dirty, mould on the wall. Really not fit for people to sleep.
3.8
location
commodities of the room
clean room and comfortable bed
the lady managing the hotel is really nice and helpful (good restaurant recommandations, taxi for the airport)
3.8
nice room, very helpful host
upgraded us for free which was so nice
down a back alley so a bit hard to find
had to call quite a few times to be let in despite having warned her we would arrive at 3am but only waited max 10 minutes so wasn’t too bad
3.8
nothing apart from the lady
we checked in to our room. and it was disgusting. cobwebs everywhere. mould everywhere. the wardrobe was broken. the wallpaper was peeling off the walls. it was a complete health hazard. we asked the lady if we could switch to a different room that was cleaner and she told us that it was cleaned that morning!!!!! therefore we checked out and moved to another place which was the same price and very nice! just for reference, we have been travelling for 3 months and this was by far our worst place we stayed!!! please see pictures attached at our room
3.8
The only pros is the location is great
I reserved a room at the Sophie Hotel for one night after extending my day, but I was transferred to Hanoi Home Hotel which is about 3 steps away from the other property. I checked in late at nine o'clock at night, the front desk let me check in outside the building, which contains three laundry machines on the main floor. The shower hose is linked to the faucet in my Room 302 (no LIFT) with two connectors. Right side for face washing and left side for the shower hose. I was unable to leave to complain because it was too late, and I had an early flight. I took a bath using brushing glass. I have support photos.
I went down at 5:45am because my airport service will pick me up at 6:00am. The property was LOCKED with a CHAIN and PADLOCK, so I am unable to leave. As the taxi would arrive at 6:00am and neither property had a front desk, I was anxious and stressed about how I could leave. I started making noise, and when the restaurant employee heard me (from the next property), she called the front desk. The front desk unlocked the gate, I video her and said, "This is “DANGEROUS for all of us here, your guests are UNAWARE that you have LOCKED UP.
I'm looking where to file a complaint against this malpractice, and I will attach a video and photos as support. I don't understand why they gave this hotel such a great rating. The comb is out of the toiletry package appears to have been used previously. The toothbrush was marked on the package SPLENDID BOUTIQUE HOTEL. No hair dryer.
3.8
The room I stayed in was clean, big and super cosy. I can recommend this hotel! It's location is also very good!
3.8
good location
wc is a bit old
3.8
Great location
Owner
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is $39 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sophie hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sophie hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sophie hotel?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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