Great time

Lynette was hospitable and welcoming, I suspect she's never met a stranger, definitely makes the stay memorable. All staff we met were helpful and welcoming as well. Room was spacious and separated sleeping space and living space, which is nice if someone is on a different sleep schedule, so you don't disturb others. The only real issue was the elevators. We learned the loading/staff elevator was out of service, forcing the large housekeeping carts into fairly small elevators, of which there are only 3 for such a large hotel, so prepare to wait to catch an elevator. The problem is a known issue, so plan your time for 15 minute waits to get downstairs. The view from the top is great, worth checking it out!! Overall a good stay.

The stay was amazing I was REALLY impressed with the staff and the professionalism they gave the entire stay

Its ok for overnight but the area has limited dining and shopping

During the night there's a huge noise. Cause airport is near there. expt this It'good place.

Would stay again!

I had a Great stay!

Great Hotel. Quiet for being near the airport. Very easy to get to the train back and forth to downtown.

Extremely friendly and helpful front staff!

Terrible in everything

On the whole, the hotel, itself is not bad, but it's location is a veritable industrial wasteland amid the outer regions of Chicago. However, it's proximity to O'Hare is the primary draw, which makes this largely overlookable. Also, the hotel itself isn't a problem, and the airport shuttle ran like clock work. Solid hotel, terrible (ish) location.

The gazebo at the pool could be repainted. And neat bushes for the pooling area

The pool was gross and the surroundings were unsafe. I felt itchy in the bed and could hear people in other rooms to where I did not feel at rest. The dining was a nice environment, good food and service was great.

It had a restaurant/bar food but too pricy for the kind or amount of food. The outside area parking lot was dirty. Smelled like weed outside by hotel.

Very quiet hotel near airport and freeway.

Everything was wonderful

This was the worst Marriott I had ever seen. I arrived and there were people hanging out in front of the entrance and there was trash falling out of the trash cans. It seems like the trash cans had not been emptied in days. The hotel was very old and dated. I checked in and went to my room and the carpet was filthy and the bed did not have a bed spread or blanket. The mattress had visible lumps. I went to front and complained and they seem uninterested. I immediately checked out, I could not stay in that room or hotel, I am very disappointed in Marriott, this was the first time we had experienced anything like this. We had just stayed in the Marriott in downtown Indianapolis and it was great. We left indianapolis, to go shopping at the Designer outlet in Illinois and wanted a hotel close by and choose the Marriott O’Hare. What a disappointment. So basically we paid for a room we didn’t even stay in.

Pool needs to be updated

Everything was amazing including staff. Wish we had more time to enjoy the pool but overall great!!

I loved the indoor outdoor pool. I also loved having easy access to it. We love the outside area, it made me feel like we were somewhere distant! The room was very clean and spacious as well. Overall I had an amazing stay!

Very friendly staff. Close to train station.

Very nice! The indoor/outdoor pool was really cool. The designated parking lots were well marked and it was very close to a train station.

Excellent service

No complaints. Slept great.

Awesome

Nice place but the room we got the bathroom was tiny & had some garbage under the sink. The floor flooded when taking a shower. Could not get the free WiFi to work. & the tv was very slow

It was great

It was nice to have a convenient place to check in to after a canceled flight at midnight. Staff was great and got me in quickly.

It was truly nice me and my family love to make memories and this is a trip we won’t ever forget! All stuff was great from the front desk at check in until check out the restaurant/pool was amazing! Currently making plans to come back to my hometown

The pool

The bed was horribly uncomfortable. You only get one cup of coffee for a whole weekend in your room. The whirlpool was not in use and filled with fake plants. There was no order to eat in the restaurant for breakfast but says there is on the itinerary.

The linen on my bed was filthy. Besides that, no issues.