Crowne Plaza Chester, an IHG Hotel

Breakfast, lunch, dinner served; British cuisine

Suite, 1 Bedroom (Super King) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

4.4 / 5.0

Excellent(1,002 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Eco-certified hotel with a full-service spa and a health club
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Crowne Plaza Chester, an IHG Hotel offers 160 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

15.3 mi

Available Rooms

Standard Room

1 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room

1 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Queen Bed

1 Queen • 220 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds

2 Single • 230 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 Queen Bed

1 Queen • 240 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Crowne Plaza Chester, an IHG Hotel

$$$$

4.4 / 5.0

Excellent(1,002 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

15.3 mi

Available Rooms

Standard Room

1 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room

1 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Queen Bed

1 Queen • 220 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds

2 Single • 230 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 Queen Bed

1 Queen • 240 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.4 / 5.0

Excellent(1,002 Ratings)

2.5 / 5.0

Dec 2024

Very good, friendly staff

2.5 / 5.0

Dec 2024

Super base to visit Chester

2.0 / 5.0

Dec 2024

For few visit now I noticed that bedlinen are scratchy and chemlical used for cleaning are rather aggressive for the skin. Was better few months back.

2.5 / 5.0

Dec 2024

fantastic friendly service. very comfortable rooms. great breakfast. hotel is 2 min walk from town centre and 15mins from Chester zoo.

2.5 / 5.0

Dec 2024

The staff were all very professional, polite and went above and beyond. Would definitely stay again.

2.0 / 5.0

Dec 2024

Lovely stay, hotel is beautiful. Unfortunately Check in took ages and long queues. Our room window was fastened shut and this was a problem as I like to be able to open a little for fresh air especially during the night. Felt quite claustrophobic and resorted to opening the door in the middle of the night to try and get some air to no avail.

2.5 / 5.0

Dec 2024

A wee 3 day trip to Chester for Christmas Market/shopping.Lovely hotel,food very good.Above all,staff were excellent….friendly and efficient.Only issue was Executive Lounge which was very small and freezing.Staff member could not get heating increased.So bad we couldn’t use it.Having used Exec lounges in quite a few Crowne Plaza hotels,would have to say this was the worst.Bar lounge much better and staff very helpful.

2.0 / 5.0

Nov 2024

Two night stay. Ideally located as it’s 5 minute walk to the main streets. Staff were very helpful and polite. Bar and lounge are very spacious and relaxing

2.5 / 5.0

Nov 2024

Only over night but really friendly service

2.0 / 5.0

Nov 2024

Nice hotel, we were able to check-in before 11am. All staff were great, location superb, breakfast was fantastic. We will stay here again should we return to Chester

2.5 / 5.0

Nov 2024

The staff at the Crown Plaza were extremely helpful. The hotel was very clean and had an amazing gym and pool. The breakfast was superb, lots of choice and I would not hesitate to recommend it for a break in Chester.

2.0 / 5.0

Nov 2024

Not bad, but breakfast could be better

2.5 / 5.0

Oct 2024

Great location, good service, pleasant rooms. Value for money!

2.0 / 5.0

Oct 2024

The staff were really friendly & helpful. The general hotel is really nice but quite a lot of the furniture in our room was dated and chipped. The location is really good and we had the room service breakfast which was really good and definitely worth the room service charge.

2.5 / 5.0

Oct 2024

Fabulous stay in Chester. Great service from friendly staff 😊

2.0 / 5.0

Oct 2024

Only reason marked down, we found the hotel rooms to be quite noisy compared with other locations.We had a snorer next door and kept one of us awake!

2.5 / 5.0

Oct 2024

Stayed there following Chester marathon. Room was nice with a bath. Loads of nice touches lots of charging points in room and usb chargers. Plenty of tea coffee biscuits and bottles of water. Best thing was the staff who were all very good especially in the restaurant for dinner and a breakfast

2.0 / 5.0

Sep 2024

Generally good but the dining hall looked messy due to large number of uncleared breakfast tables. Simple to address. Hotel car parking could do with signage on main road to help people find it. I would stay again.

5.0 / 5.0

Sep 2024

The room was clean, comfortable and spacious. The staff were amiable and the breakfast was very good. Very pleasant, calm atmosphere throughout the hotel. The only negative was there was some road noise, but this was due to the fabric and design of the building.

5.0 / 5.0

Sep 2024

Amazing lovely friendly staff, beautiful hotel, great spa facilities. We had an amazing time and would like to revisit. Thank you

2.0 / 5.0

Sep 2024

Nice location, now with plenty on offer from the New Indoor Chester Market on the door step. Advice to use the council car park under the hotel, a lot cheaper than the one provided that is almost full every night.

5.0 / 5.0

Aug 2024

The convenience to everywhere in the centre. Breakfast was delicious. Parking was great.

4.0 / 5.0

Aug 2024

Pretty hotel in centre of Chester. Main attraction is the swimming pool which is very nice. The kids had fun for hours. Main drawback is inadequate parking so very stressful if you arrive when it's full and have to hang around waiting for someone to leave. Has electric car charging points but some people park in these spots out of desperation and it isn't monitored. Chris on reception was amazing, so friendly and helpful. All the staff were friendly, even the cleaners. The restaurant has a very nice breakfast buffet with a good range on offer but nothing for vegans. Michael went the extra mile and got the kitchen to make something suitable. The chef Joe used my own pancake recipe to make me vegan pancakes. So appreciate the extra effort from both these members of staff. Dinner service was very disorganised - so waited too long for our order to be taken and then for dessert to be ordered and finally for the table to be cleared and eventually had to go to the desk to ask for the bill a second time. Again nothing for vegans and no flexibility to make things fresh without cheese, etc. But appreciated the flowers on the tables and friendliness of staff. The food was very good.

1.5 / 5.0

Aug 2024

Shower and sink in room poor hot flow,so showered in pool showers as they were very good, unfortunately a few red marks on pillow and bottom sheet. Bedding rectified instantly, staff were excellent. Food good

2.5 / 5.0

Aug 2024

Excellent service from all staff in all areas

5.0 / 5.0

Aug 2024

Very nice

2.5 / 5.0

Aug 2024

Jamie and Benjamin on nights were excellent made our stay! Definitely visit again all staff were vibrant and helpful. Had a room package which looked great aswell good job to the housekeeping .

5.0 / 5.0

Aug 2024

All was good, great hotel and staff.

1.5 / 5.0

Aug 2024

Room its self was nice however noise levels were not great and we’d been given a connecting door (door to next room from our room which was of course locked) However it didn’t keep the noise out. So felt like we were in the same room as the couple next door when they were having a conversation and got woken up at 1am

4.0 / 5.0

Aug 2024

I'm not a fan of purely air conditioned rooms. Having said that, i didn't say anything until I left and was informed that there are rooms in the hotel with opening windows.

1.0 / 5.0

Aug 2024

Check in was good and parking was easy with access straight in to hotel. Car park for hotel is private so feels quite secure. The room was unfortunately very disappointing. It really needs an update as very old fashioned. They have tried to keep up with modernisation by installing a large lcd tv which unfortunately was only partially visible from the bed. The biggest disappointments were the cleanliness and the lack of soundproofing. We had some items to put in the fridge and were surprised to open the door to find the rear of fridge with numerous black mould spots. This was also the case on the tiles in the shower (actually a bath you stand in with a shower in it). The basin surround had black mould below the rim behind the tap and one of the hand towels supplied was stained and torn. We had three nights in this hotel and slept badly for two as you could literally hear everything from the surrounding rooms. And I mean everything! I stay in approximately 100 hotels per year, including other Crowne Plazas and this hotel was not what I expected from the brand. Most certainly not 4 star where the room is concerned compared to other hotels. On a positive note to finish all of the staff that we came in to contact with were excellent, very polite and friendly.

5.0 / 5.0

Aug 2024

Great location & service

2.5 / 5.0

Aug 2024

Very comfortable stay

2.5 / 5.0

Aug 2024

Hotel was very nice staff were lovely and breakfast was very good with ample choices.

5.0 / 5.0

Aug 2024

Thanks to all Staff members who looked after us with smiles on their faces and such helpfulness. Special thanks to Raphael, Restaurant Manager for always being so pleasant, helpful and professional Our best wishes Steve & Jan

4.0 / 5.0

Aug 2024

Chester is Loveley

2.0 / 5.0

Aug 2024

We really enjoyed our stay, however the view wasn't very appealing, and the phone charger socket was only on one side of the bed which is a pain when there are two of you in the room wanting to both charge your phones overnight.

4.0 / 5.0

Aug 2024

Clean but dated hotel. Good location.

5.0 / 5.0

Jul 2024

Good location, close to all shops and restaurants. Decent parking on site.

3.0 / 5.0

Jul 2024

Our room definitely needed updating Reception area very nice

FAQs

How much does this hotel cost compared to others in Chester?

The average price for a rental in Chester is $131 per night. This rental is $29 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Chester, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Chester, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Chester, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Chester, an IHG Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.

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Business stays, family stays, couples stay, getaway vacation, and rental in Chester at Panton Road - Modern Classic Terrace for $121 for your next trip.

$$$$

Crowne Plaza Chester, an IHG Hotel

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Available Rooms

Standard Room

Premium Room

Standard Room, 1 Queen Bed

Standard Room, 2 Twin Beds

Premium Room, 1 Queen Bed

Crowne Plaza Chester, an IHG Hotel

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Available Rooms

Standard Room

Premium Room

Standard Room, 1 Queen Bed

Standard Room, 2 Twin Beds

Premium Room, 1 Queen Bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Chester?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Chester, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Chester, an IHG Hotel?

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