Mediterranean Palace
Resort in Playa de las Americas
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this resort
Luxury resort on the beach, with 2 outdoor pools
At Mediterranean Palace, hit the beach, dine onsite at The Pier, or enjoy a drink at one of the resort's 3 bars/lounges.
Mediterranean Palace offers 535 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and children's robes.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
At Mediterranean Palace, hit the beach, dine onsite at The Pier, or enjoy a drink at one of the resort's 3 bars/lounges.
Mediterranean Palace offers 535 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and children's robes.
This Arona resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Family friendly
Map of Playa de las Americas
Available Rooms
Standard, Pool View
2 Single • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, Pool View (2 adults and 1 child)
1 Double • 484 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard, Mountain View
2 Single • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard, Sea View
2 Single • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, Mountain View (2 adults and 1 child)
2 Single • 280 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
Really nice hotel in good location, staff really accommodating. We have stayed here many times, it’s just had a revamped and rooms are lovely with up to date technology which it was lacking.
4.0
Lovely hotel. Big improvement since the recent renovation
Kids clubs was incredible
8.0
Staff was very accommodating
10.0
Spacious modern hotel, in the middle of everything, near to the beach a touch of luxury
8.0
cannot fault the property or staff as we’re all amazing the reason for scoring 4 instead of 5 was the food. Food options were not great and would book again but not the meal option probably just b&b
3.0
It is not a 5 star hotel.
No recycling bins by pool - considering this hotel has just been refurbished is disappointing.
Breakfast is chaotic - needs more than one juice station and better staff when people enter.
Pool towels great - people coming down at 7 to reserve sunbeds and towels not being removed not ideal.
A great 4 star hotel and lovely stay
10.0
A lovely central property with good service and modern decor
10.0
We absolutely love staying here, it’s excellent for both families and couples! It’s extremely clean and has all the facilities you need… the kids club is great!
8.0
Overall we had a nice stay at the hotel which is very close to the lovely beach and general touristy area. It was clean, modern, and newly fitted with stylish interiors. The Mediterranean Palace is the recently refurbished part of Mare Nostrum, however it almost feels like it has reopened slightly too soon - the gym facilities were not yet open or usable, the rooms had that new paint / new furniture smell, and there were some room amenities missing such as robes / slippers etc which you’d expect from a 5 star hotel. Some receptionists were incredibly friendly and helpful and some slightly abrupt. Their ‘app’ also seemed to have some teething problems with some QR links not loading.
10.0
To be fair l think the bar staff could have a better way of serving customers,it was a long wait. More staff needed. We were very impressed with Theo the bar waiter. He is an asset to the hotel. Also Keilly in the restaurant. Both were so polite, helpful & kind. We would return again because of them.
10.0
Only marked down on condition due to the property closing mid jan 2023 for 9 month refurb. Definitely looked tired and in need of upgrade. But this didn't detract from our enjoyable stay in clean comfortable freindly hotel in perfect location
5.0
Amazing, there's even a gigantic swimming pool
5.0
Great place to stay. Central. Very clean. Staff very friendly.
8.0
Location & friendly staff, the hotel was spotless but in need of a refurb which I think is on the cards
6.0
Nice pool but closed 2 days out of our4day stay.
Room key stopped working every day so trip to reception which was a pain as quite slow at reception and we heard other people talking about this so this must be a problem
Rooms are so dated they defo need a revamp
Hotel in nice area and close to beach are a plus overall ok probably wouldn’t stay there again
4.0
Very good I will be back 😃
10.0
Very good location,very nice breakfast,friendly staff,family focused,also good value for money!
2.0
My stay here was HORRIBLE! It was the WORST experience I have had in a hotel in my 30 years of travelling. I have stayed in multiple hotels and this, by far, was the worst. to make matters worse, it was my 7year old daughters first time on holiday w/ me. Most of the staff, with the exception of 1 or 2, were unfriendly, unhelpful and uncooperative! The most traumatising part of the trip was an incident in which my daughter and I, along with my friend and niece, was at the hotel swimming pool, at one point my friend and I were in the pool getting to the deeper end when I turned to look at my daughter she had started travelling to the deeper end as well, I shouted at her to return to the shallow end at which point I saw her slip and she started drowning. I screamed at the top of my lungs for someone to help she's drowning! no one moved a muscle. Everyone, continued to lay back in their seats including the hotel life guard at the scene! I eventually got to her in time thankfully, and carried her out. she was coughing up water from her lungs and throwing up! it was then, I saw the life guard WALKING towards us. my friend told him off and asked why were you not doing more? I took my daughter to her room, and made a complaint to the staff about the life guard and was told both by him and the staff member that it is the parents job to watch their children, not them. which I agree, however, it is the Lifeguard job to save people in accidents, which he is TRAINED to do. he did not.
10.0
the rooms are a bit outdated eg plug sockets bed sheets were not changed in the 5 days we were there
breakfast hot and cold food fantastic and the staff were so helpful and caring
I would reccomend to all my friends
Thankyou
10.0
Easy access to small beach at rear of hotel, loads bars and restaurants infront of hotel. Room was sea view, could have done with a few updates as the room looked a little dated, but was very clean.
4.0
Nice Resort, super close to the beach. People were nice. Live music every evening. Breakfast coffee was instant coffee, which was dissapointing. Rooms could use some reconstructions.
5.0
Great stay at the Cleopatra hotel, staff very friendly and everything very clean.
8.0
location good,back gate,right on the beach,front entrance,opp safari centre,lovely big pool,and very clean,no problem,getting a sun lounger,breakfast very nice,sit in or out in the sun,glass of fizz,on arrival,room dated,black doors,and gold trim around wadrobe,other than that room clean and tidy,and shower good pressure,all in all good value for money,and would go back......
3.0
It was ok, staff were great especially the reception team. I had to change rooms because of the noise from the street, this was dealt with really efficient even though it was 1am. The new room was a connecting one with a baby next door. Rooms themselves are a little tired but comfortable. Breakfast was good, lots of variety. I think the location would great for most. Charging an extra €6 euros to use the gym I thought was a little odd.
6.0
It was ok, staff were great especially the reception team.
I had to change rooms because of the noise from the street, this was dealt with really efficient even though it was 1am. The new room was a connecting one with a baby next door.
Rooms themselves are a little tired but comfortable.
Breakfast was good, lots of variety. I think the location would great for most.
Charging an extra €6 euros to use the gym I thought was a little odd.
5.0
Amazing grounds
5.0
Great location. Front entrance in to the shops/restaurants and hotel rear entrance gate to the beach . Rooms are very clean and staff are very friendly and helpful . Breakfast buffet plenty choices.
10.0
Amazing hotel, everything was perfect. The staff were very friendly, the location was amazing, right on the beach. Next to loads of really good shops and restaurants. Lots of space inside and outside the hotel for sitting, or sunbathing. Beautiful pool. Amazing breakfast, everything you could possibly want, all fresh, and even omelettes cooked to order. Nice games room for pool. Loved everything about the hotel, AMAZING.
1.0
I booked the Mediterranean palace when my flight was cancelled, I received 2 emails saying the hotel was confirmed, arrived there to be told sorry we are fully booked!
3.0
Hotel okay, the service is up for debate. My father forgott his iphone in the cab we arrived in. We asked if they could help us with calling the cabdriver knowing they had cameras so we could see what the registration plates was. But they treated it as if you forgett your phone suit your self. The cabdriver turned the iphone off about an hour after we notised it was gone, so we where pretty sure he was stealing it.
5.0
Great location. Food was great. Staff very helpful
5.0
Yes hotel lovely enjoyed it
4.0
Fabulous location; amazing staff. Good room. Bathroom excellent. Only negative- it’s noisy. Waterfall can wake you up when it comes on in am and noise from corridor and other rooms is quite high
2.0
We stayed for 5 nites... had a lovley stay... we have stayed at The cleopatra before... we had breakfast every morning which is superb... it’s local to bars n restaurants which is the area we like... room clean and comfy bed... only one downer is the noise of people in apartments next to us walls seem very thin !!!
0.5
I booked a 5 star definitely notMy room was awful I asked for a quiet room told it was and hotel full. Under my bed looked like it had t been cleaned for months Room is tired and in need of upgrading desperately If you like freezing eggs and bacon and cold coffee this is the place to go. Hotel looks nice but will never go back
4.0
The location was great staff helpful food average
2.5
Great place to stay fantastic hotel even had santa on xmas day pleasure to stay there will definetly be back
2.0
One night extension because of flight availability. Wish we’d stayed next door which was quieter. Same ownership. Was very useful to have room to shower and change for late flight. Breakfast quite good.
5.0
It was very nice and very clean and the food was great
4.0
Hotel was fine.nice staff,nice pool area, bar a little expensive.
FAQs
How much does this resort cost compared to others in Playa de las Americas?
The average price for a rental in Playa de las Americas is $87 per night. This rental is $144 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Mediterranean Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Mediterranean Palace. Enjoy the water!
Is Mediterranean Palace pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mediterranean Palace?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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