Sheraton Grand Mirage Resort, Port Douglas
Hotel in Port Douglas
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Salt air and 12 outdoor pools, near Four Mile Beach
Spend the day relaxing at the nearby beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of Sheraton Grand Mirage Resort, Port Douglas's 5 restaurants.
Housekeeping is available on request.
Sheraton Grand Mirage Resort, Port Douglas offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 12 outdoor swimming pools are on site along with a fitness center.
Spend the day relaxing at the nearby beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of Sheraton Grand Mirage Resort, Port Douglas's 5 restaurants.
Housekeeping is available on request.
Sheraton Grand Mirage Resort, Port Douglas offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 12 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Port Douglas
Available Rooms
Deluxe Room, 1 King Bed, Ground Floor
1 King • 452 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking, Lagoon View
1 King • 452 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Non Smoking, Lagoon View
2 Double • 452 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Garden View
1 King • 560 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking, Garden View
1 King • 452 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
Absolutely amazing resort the pools are phenomenal the staff are amazing, I stayed with my 2 kids aged 10 &12. The resort caters to both families as well as couples, lots for everyone to do I will definitely be coming back.
5.0
Wonderful ocean view & lagoon view room with comfy beds, Buffet breakfast and amazing pools! 5 star!
5.0
Awesome stay in this resort. Staff were excellent and hotel still looks good although not having a major renovation for quite some time.
4.0
in room maintenance needed..
ie; clean air conditioning vents so no dirt and dust
also vents in room neede d good clean
Upholstry chairs and ottomans need a deep clean
Walls needed either a good wash down or repaint to remove scuff marks , so our opinion the room was a little tired , However gardens pools and outdoor areas were excellent , as were the staff , could not speak more highly of their attitudes and helpfulness
10.0
Lovely large room with pool views. An enormous area of pool and relaxing spaces. Enjoyed the well priced golf at the Mirage Club.
2.0
Do not stay here. They claim it is 5 stars, but they should be punished for lying to their guests. The pool is dirty, our room smelled and was dirty; you have to pay 30.00 to use the shuttle; the gym is located half a mile and across the street off the property. Shame on Marriott for deceiving its guests. The pictures of this hotel have all be photoshopped. This is a run down facility that is unkept and dirty. Do not stay.
10.0
The fantastic pool areas and the surrounding gardens. Easy walk to the beach.
10.0
We loved the pools
4.0
Mold in the bathroom, noisy air-conditioning, noisy bathroom fan that could not be turned off. Breakfast was good.
8.0
The grounds were lovely with plenty of places by the pools to relax.
The tv didn’t work for 2 days was our only problem.
10.0
We had often stayed in Port Douglas but this was our 1st Sheraton Mirage stay and lets just say we won't be staying anywhere else from now on! What fabulous classy, resort hotel.
10.0
Everything fantastic. Would definitely recommend it.
10.0
Beautiful resort pool and service. Breakfast was amazing and there is direct access to four mile beach. Rooms were really well appointed but it was a little hard to get around with a pram.
10.0
A great place to stay in Port Douglas. Lots of pools - you can escape to any part of the hotel with some quiet spots to enjoy a swim and hear the sound of waves from the sea.
Very easy walk along the beach to the main street.
3.0
Average for the type of Hotel.
10.0
Staff were great and room very spacious and clean.
8.0
Our allocated poolside room was as hoped for. We entered the pool from our private balcony steps but found the pool surface quite slimy and slippery in many places. We visited the in-house restaurant‘Harrison’s’ without a pre booked reservation. The check in staff member would not advise whether a table was available or not and referred to another staff member who bluntly stated no tables were available on the Terrace, so we would have to accept an inside table. Yikes, what a lot of nonsense, there was only one other inside table occupied by diners during our meal. Clearly there were plenty of available tables. The morning of our departure we checked in to the buffet breakfast and as we were allocated a table the pleasant lady ask if she could get us a coffee. Yes said Husband and requested a flat white. No coffee for me I said, I would like a black tea. “Amazing” she replied and went off to arrange our requested hot beverages. Husband’s coffee arrived and I was presented with a cappuccino- I told Urjan that I had requested a pot of tea. He apologised and left. After a significant lapse of time, I visited the hot beverage counter where Urjan stated that tea was self serve and promptly escorted me to the urn and tea bags. A little perplexed but nonetheless accepting of the situation I made my humble cup of tea myself. Returning to our table it irritated me to observe Urjan deliver two pots of tea to people sitting at a nearby table.
What is up with getting a cup of tea here.
8.0
Great pools
10.0
We travelled with two kids. Kids loved the pool and the general vibe around the pool. Buffett Breakfast is a big plus. The room were very clean and the staff extremely helpful. Property has access to to 4 miles beach which is great too
1.0
Hotel is very run down and in need of an update especially if they want to continue to charge $1000 per night for a room. Our room had no working exhaust fan and smelt mouldy. We paid for a lagoon room and got a very small pool full of leaves outside our room not at the main pool. I’d choose to stay at the Pullman where the rooms are much nicer and same facilities
6.0
We enjoyed our our stay but this hotel should not be classed as a 5 star. Our room was very outdated, mould was present in the bathroom and on the sprinkler on the roof and the bathroom needed a good clean. Carpet was old and window didn’t function properly. Some of the pools were very dirty and were very old and tired looking. There was one nice pool though so we used that. Some areas of the resort look like they haven’t been renovated in a very long time and not maintained however there are some nice common areas and the restaurant where you have breakfast is clean and modern . Buffet breakfast was a highlight and the staff were really nice throughout the resort
6.0
The gym was very basic for a 5 star resort and very far away and people in gym reception golf shop not friendly. Also not enough staff to drive you to the gym and not helpful re options for transport don't want to help you.
Would not stay there again.
10.0
As someone with Coeliac disease it is always a concern whether I will be able to join in with meals or not safely. I found that the dining staff were very aware of which meals would be safe for me and that I actually had a decent choice. Also, the separate setup for GF products at the breakfast buffet was a great bonus.
5.0
A great place for a family escape. Great pools and great facilities, all we could have asked for. A bit pricey, but worth the money being a holiday in itself.
4.0
An enjoyable couple of days. Staff very friendly. Room spacious. The resort facilities were inviting.
Buffet breakfast provided a wide variety of options for all palates and preferences. Really enjoyed the fresh orange juice and strong coffee. Fresh eggs done what ever way you like was appreciated. Service staff worked non-stop clearing, wiping tables and accommodating client needs.
A bit of confusion around room cleaning. I noted that all other rooms had the blue ‘do not disturb’ light on and their rooms were done yet we did not have ours on and it was not cleaned, only a slip left under door and we had to ask a couple of times for it to be done. Clear information would be useful, particularly when patrons check in late. 2nd night, the patrons above our room were heavy footed and noisy, making it difficult to sleep. That is not the fault of the facility.
We enjoyed our walks around the facility and along the beach to Port Douglas. It seems a good place for families. We know our grandchildren would love the pools, kids club, buffet breakfast, movies, gaming screens in lobby and running along the beach.
Well done.
4.0
We love the Mirage, we were disappointed the room we wanted wasn’t available however no one checked in or out of it whilst we were there. Check in was a struggle as the staff member did not have a good understanding or room types. All service staff were amazingly friendly as usual though.
We have stayed this time of year two years in a row for our anniversary and requested a pool breakfast that we had seen advertised however they advised it wasn’t available whilst we were there which was disappointing. It’s the perfect location and the rooms are beautiful but for the price we are not sure we will return.
4.0
The hotel itself is beautiful, the pools are mostly great. We had a swim up room and the pool outside was the worst pool of all, the window sill had caved in, the pool floor damaged, the fan control broken, pillows uncomfortable. I wouldn’t recommend the room type for the price we paid but the hotel is great. The service wasn’t fantastic, we weren’t advised where amenities such as gym were on check in and later found out we had to leave the resort and cross the road to access.
10.0
Stunning must stay resort in Port Douglas. Luxurious and spacious we were able to completely unwind and truly relax.
10.0
Excellent for families with a range of food options.
5.0
Great family holiday in paradise.
10.0
Stunning property extremely clean and well maintained. My kids had a blast in the pool and we enjoyed the restaurants at the hotel. Staff were super friendly and attentive. We will visit again
8.0
Loved the pool area and buffet breakfast
10.0
Staff are amazing. Special thanks to Brandon who offered to take our luggage to our room with his golf cart without even asking him. Food was amazing, lots of variety. Would’ve been nice if there was another pool table to minimise waiting time. AC was noisy a bit in our room, but not to the extent that I should’ve given less than 5 stars.
10.0
Wonderful pools, grounds and staff.
10.0
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that.
Rooms well appointed with bath/shower, Wi-Fi etc.
Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
10.0
Everything was perfect. . 10/10
10.0
Excellent accomodation
10.0
Absolutely beautiful excellent service beautiful location and resort of my choice for sure
Clean food amazing
Reception luggage everything
Can’t complain about anything
Thank you
5.0
Excellent friendly staff. Clean room good bedding
10.0
We loved our stay at the Sheraton
FAQs
How much does this hotel cost compared to others in Port Douglas?
The average price for a rental in Port Douglas is $203 per night. This rental is $57 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Grand Mirage Resort, Port Douglas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Grand Mirage Resort, Port Douglas. Enjoy the water!
Is Sheraton Grand Mirage Resort, Port Douglas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Grand Mirage Resort, Port Douglas?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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