Hilton Cartagena
Resort in Cartagena
4-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this resort
Elegant beach hotel and 4 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of Hilton Cartagena's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Housekeeping is available on request.
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
4 outdoor swimming pools and 6 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.
Spend the day catching some rays at the nearby beach, relaxing by one of Hilton Cartagena's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Housekeeping is available on request.
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This Cartagena hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
4 outdoor swimming pools and 6 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Garden
Map of Cartagena
Available Rooms
Room, 1 King Bed, Corner
1 King • 668 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Room, 2 Queen Beds
2 Queen • 474 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 King Bed, City View
1 King • 474 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Ocean View
1 King • 474 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, City View
1 King • 474 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
3.0 / 10.0
The hotel itself is lovely, but I was disappointed with the service. When we checked in, we asked about an upgrade, but when we saw the price, we thought it was too expensive and decided against it. However, the staff member then went on to highlight the downsides of our standard room, such as its small size, which made us feel negative about our choice. Later, at the pool, I had to approach the servers each time I wanted a drink, refill, or to order food. Additionally, the lifeguards were frequently leaving their designated posts, which made me feel uneasy, especially with my daughter in the water. Another reason I chose this hotel was for the kids' playroom, but it was closed for construction. This should have been mentioned when booking, as it was a key factor in my decision.
5.0 / 10.0
The trip was excellent me and my family enjoyed it very much.
2.0 / 10.0
I really loved the service but they had a wedding there and the music was very loud and did not me to have any peace or sleep . Jim Nugent cell
Phone number 17083745501
6.0 / 10.0
Overall, it was one of the decent places that was well-maintained in some aspects of Cartagena. The lobby area is pretty modern but get into your room. The bathroom needs more cleaning. It’s very moldy decent cleaning if you were an American or European this is not a high-class standard. These are basic standards for the Cartagena people. Some parts of the pools were dirty and needed better cleaning and maintenance. I suggested Hilton in Cartagena to maintain the rooms. Needs to improve cleaning a bit more and less moldy and dirt in the bathroom. Hilton Cartagena doesn’t want to end up like Sonesta's Hotel in Cartagena. Please, maintain cleansing by using some Clorox to clean the bathroom with molds. Also, beach benches needs to be cleaned a little bit more. It was dirty and they just gave you a raggedy and old towel for swimming.
10.0 / 10.0
Property is nice. Staff was very nice clean it’s worth it.
10.0 / 10.0
Very good
10.0 / 10.0
Great Staff. Diego, restaurant captain was amazing. Breakfast buffet worth the price. Will be back.
10.0 / 10.0
Best property ever! Cleanliness of the rooms and property, the staff very welcoming, food incredible and a really good price. Will come back here every time I come to CTG. Do not miss out!
8.0 / 10.0
Great space
8.0 / 10.0
Nice property
5.0 / 10.0
Raphael at the front desk was great. Fabio, Livia, Dyanna and The bar staff also great
The hotel is nice with great breakfast buffet and the property is beautiful
Will definitely stay again
Thanks
10.0 / 10.0
Everything about the hotel was great except the food
8.0 / 10.0
The private beach area is phenomenal and well maintained. The buffet breakfast is exceptional and very well priced.
10.0 / 10.0
The staff was very nice and the hotel clean and the food very good
10.0 / 10.0
The hotel is very nice and safe there’s a great buffet. And rooms are comfortable
6.0 / 10.0
Service was very inconsistent at best. Especially at reception. When I checked out moments ago the attendant didn’t respond verbally to my greeting, showed me the minimum level of acknowledgement and seemed inconvenienced. She did not thank me for my stay, offer help with bags or a cab she just gruffly handed me some ticket and told me to hand it to the valet. It really left a bad taste in my mouth after I stay I would’ve otherwise rated as being good.
2.0 / 10.0
The staff said we would have joining room but did not do anything to accommodate us
8.0 / 10.0
Friendly staff.
10.0 / 10.0
Love it! Cartagena was hot, one day it felt like 113Fdegrees but the Hilton was the only place that had the AC on full blast.
10.0 / 10.0
Great hotel
4.0 / 10.0
Our check in was horrid, staff at front desk was not very welcoming nor accommodating. We arrived at 10 am and requested an early check in, prior to arrival, whicj was not available and we had to wait until official check in at 3, to access the room. During that time, no member of staff extended any courtesy to us, updates on room readiness only came when we asked, otherwise we were on our own. It felt as though they were purposefully making us wait until 3 PM. We did not interact with the front desk for the duration of our stay, as a result of what we experienced on the first day. Overall, the hotel feels cold as hospitailty seems genuinely lacking, staff busy themselves with tasks, but few engage with guests. On a positve note rooms are cleaned daily and that is done well. If you want a vacation where you just need a place to act as a base for other activities away from the hotel, then this could be an option. If you are looking for more then this is not the palce for you.
10.0 / 10.0
Quiet and safe
8.0 / 10.0
The air conditioner fan was too loud. They never came to fix it. Lucky I didn’t spend much time in the hotel.
10.0 / 10.0
Great stay, wonderful city.
10.0 / 10.0
Wonderful overall experience. Sound proof rooms are a plus. Beautiful view of the ocean from my room. Beach front property and nice pools with hot tubs was great. Breakfast buffet offered various food options. Special thanks to Meredith from housekeeping and Luis who served us during breakfast.
10.0 / 10.0
The breakfast was delicious with multiple options including fresh fruit, a juice station, an omelet station, etc. Great customer service, nice hotel facilities, highly recommend it.
5.0 / 10.0
The hotel is excellent and the service is the best they have. You feel very safe in the hotel facilities. In the bar area, Bladimiro and Jamir were phenomenal explaining the best areas to get to know the city! Every time I travel to Cartagena I choose the same hotel and I will continue using it!
10.0 / 10.0
Wonderful staff !!!
6.0 / 10.0
I’m very annoyed that there was noise and the front desk stated he had to check for noise
6.0 / 10.0
Proper
10.0 / 10.0
It was perfect for the family
10.0 / 10.0
Amazing pool and jacuzzi. Ocean view is amazing, staff is very friendly and the room was amazing
10.0 / 10.0
The hotel from the outside look old but the inside everything was perfect. Cartagena is one of my favorite countries to visit it’s safe and everything is super affordable.
2.0 / 10.0
Had a credit and property did not want to assist me with this
8.0 / 10.0
nice hotel, clean, quiet and safe, nice pools, if they would try and not let the vendors get close when you are at the beach that would be perfect in my personal opinion not a 5* maybe 4 and half. food was good, but over priced, we ate for half out in town.
8.0 / 10.0
The customer services was great. Very accommodating.
10.0 / 10.0
Pool needs to be updated
10.0 / 10.0
The staff is exceptional
10.0 / 10.0
Good treatment and good for families
10.0 / 10.0
great
FAQs
How much does this resort cost compared to others in Cartagena?
The average price for a rental in Cartagena is $66 per night. This rental is $77 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Hilton Cartagena. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Hilton Cartagena. Enjoy the water!
Is Hilton Cartagena pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Cartagena?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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