Nairobi Serena Hotel
Hotel in Nairobi
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Art Deco hotel with a full-service spa connected to the convention center in Nairobi
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Nairobi Serena Hotel offers 199 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 21-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Nairobi Serena Hotel offers 199 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 21-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Nairobi
Available Rooms
Deluxe Room
1 Queen • 280 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room with sit out area
1 King • 474 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Suite, Park View
1 King • 549 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Suite
1 King • 624 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Room
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 5.0
Nice but A bit old-fashioned. Service in restaurant abominably slow for mediocre food.
5.0 / 5.0
Superb property: design, decor’, comfort, convenience! Superb staff: knowledgeable, helpful, friendly and engaging, always asking what they can do to make the stay more pleasant and complete, attractive and well- dressed
5.0 / 5.0
The service at this hotel was amazing. Everyone went above & beyond.
4.0 / 5.0
This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.
5.0 / 5.0
Wonderful staff
5.0 / 5.0
Staff very friendly. Check in was efficient.
Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.
5.0 / 5.0
Very nice hotel
2.5 / 5.0
It was a very good hotel with excellent pool and restaurant
5.0 / 5.0
great breakfast,, variety but needs a new pastry chef. pastries are dry and tasteless
5.0 / 5.0
The only negative was the gift shop. Was overcharged for a purchase significantly. In a hurry and didn't convert Kenyan Shilllings to US dollars before signing. Contacted shop after returning to USA. Sent proof of purchase and was never contacted. Just good idea to convert foreign currency to your currency value before signing. The hotel itself was tremendous.
5.0 / 5.0
Everyone was so pleasant & accommodating. The property is gorgeous! I highly recommend!
5.0 / 5.0
It very nice property!
5.0 / 5.0
Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.
5.0 / 5.0
Amazing staff
4.0 / 5.0
Staff are amazing
5.0 / 5.0
The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.
2.5 / 5.0
Spent 2 nights here after our photo safari. Property was immaculately up kept and the staff was unendingly attentive. A great place to relax and unwind after a long week. I plan on returning to Nairobi and will stay here when I return.
5.0 / 5.0
Wonderful staff, clean and super comfortable place. We will come back again
Shukri and Hassan
5.0 / 5.0
Excellent property, staff and food!
2.5 / 5.0
Great location. Good staff. Nice pool.
2.5 / 5.0
Fantastic hotel with amazing friendly staff. Good location.
5.0 / 5.0
I love to come back to this property again.
5.0 / 5.0
Serena Hotel 🏨 Nairobi was extraordinary their services and staff were impeccable coming highly favoured and recommended
Special thanks to The front desk staff those young ladies were the sweetest! Extra special thanks to Miriam Shiru Restaurant reception helping me to celebrate my 53rd Birthday it will be super memorable it felt like the nation itself was celebrating with me. See you soon cheers and well wishes to everyone
5.0 / 5.0
Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again.
5.0 / 5.0
Excellent property, bit pricy though.
2.5 / 5.0
Nice and clean hotel.
Very good staff, always trying to help.
Room service was quick and very good.
Food at the restaurant also very good.
5.0 / 5.0
The Serena was an oasis during our stay in Nairobi. It was a wonderful place to come back to at the end of days of sightseeing. The price is very fair for the luxury provided. Staff is amazingly trained, and always smiling and pleasant.
We travel often, and this is one of the top five hotels we have stayed in.
Well done Serena.
5.0 / 5.0
Very nice hotel in the heart of Nairobi
2.5 / 5.0
Very friendly and supportive staff, clean and comfortable room.
5.0 / 5.0
During my 11-day stay, I observed this hotel operating at a world-class level in all ways, every day. Its 5-Star rating is well deserved. At times, I felt like I was staying within an oasis inside busy downtown Nairobi. It has more of a resort vibe because I didn’t have to leave for virtually anything due to the sheer number of amenities and other services offered onsite. Thank you to all of those staff members who made my stay so enjoyable and memorable. They are truly an elite group, from housekeeping to the restaurant. I will definitely be returning on future visits to Kenya.
2.5 / 5.0
Superb hotel with extremely friendly and helpful staff. I had four nights here and loved every minute.
5.0 / 5.0
Amazing
2.5 / 5.0
I was sceptic since the pictures online hinted it was an older property,
which is is but the Hotel is very well maintained, the staff very friendly and helpful!
The gym and pool is great the whole pool area has a very nice ambient vibe to it and the restaurant food was very tasteful!
Highly recommend this Hotel
5.0 / 5.0
The Serena Nairobi still holds its own despite all the competition from new hotels in the city. It is convenient, with friendly and courteous staff.
2.5 / 5.0
This is a spectacular hotel in Nairobi and very well located, being near but not IN the city centre, and not far from Wilson Airport for tourist flights to the game reserves, coast etc.
2.5 / 5.0
It was a short stay in and out of a trip to Maasai Mara but provided a great opportunity to refresh and relax before and after a long flight in and out of Kenya.
2.5 / 5.0
Staff are super friendly and very helpful
Property is beautiful
2.5 / 5.0
Everyone was was very courteous and helpful, the property is clean, spacious and inviting.
2.5 / 5.0
Wonderful, friendly and professional staff. Beautiful and clean resort. We loved it.
5.0 / 5.0
The staff is exceptional, very kind, helpful and professional
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $66 per night. This rental is $155 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Nairobi Serena Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Nairobi Serena Hotel. Enjoy the water!
Is Nairobi Serena Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Nairobi Serena Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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