The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business center
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
View from room
4.4
Excellent(1,006 Reviews)

Resort in Cancun

4-Star Resort

Reasons to book

Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Change of bedsheets is available on request.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans.


4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Garden

Map of Cancun

Available Rooms

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

1 King • 1 Sofa • 740 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

1 Queen • 1 Sofa • 400 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

1 Queen • 1 Sofa • 400 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

1 King • 1 Sofa • 740 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

2 Double • 1140 ft²

Room
Sleeps 8
+
You'll be directed to Expedia.com for availability & pricing
$$$$
expedia logo

Reviews

4.4
Excellent(1,006 Reviews)
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Dec 2024
Don’t expect The Westin standards here; it’s more like a timeshare setup. The room was 40 square meters but felt much smaller. It had an almost single-sized bed along with a single sofa bed. I stayed in two different rooms, and neither offered any privacy, whether in terms of the view or the noise from adjacent rooms. All rooms are connecting, so we could even hear a “good morning” from the next-door room. Additionally, the rooms smelled musty. I requested a room change, but they said it wasn’t possible. When I asked for an upgrade, they said it wasn’t an option either, as upgrades are not part of their policy (timeshare style). We then asked to cancel the booking, but they informed us that we could cancel, though no refunds would be provided. Ultimately, after spending one night, we decided to leave, despite having a four-night reservation. I believe The Westin should seriously reconsider associating its name with this property.
2.0
star 3 emptystar 4 emptystar 5 empty
Dec 2024
All was great except the room service and food. The service was slow and the food was prepared as if it was preparing for an army. We ordered chips and salsa and you'd think I was asking for caviar. Something so simple could not be accommodated.
1.5
star 3 emptystar 4 emptystar 5 empty
Oct 2024
My partner and I had an enjoyable stay at the Westin Lagunamar hotel despite the rain! We managed to make the most of the resort, using the pools, jacuzzis, the fitness/wellness centre and the spa. We also tried all of the restaurants, which were a little overpriced for what they offered/the quality of food, but still pleasant enough. Our other issues stemmed from the fact that the floor in our room seemed to be always wet, and that our phone in our room kept ringing on the first night. The spa however, was the highlight, and we had a great couples massage which included use of the spa’s jacuzzi and other facilities, as well some chocolate strawberries & champagne afterwards. Overall, a nice stay just with a few points of improvement
2.5
star 4 emptystar 5 empty
Oct 2024
Hotel was fabulous. The rooms were very clean. The staff was so polite and helpful. The pools were clean and the food was delicious. I would highly recommend to my family and friends..
2.0
star 3 emptystar 4 emptystar 5 empty
Sep 2024
I was a little bit surprised about the pricing of the food. You did not get the quality Match for the price. In my opinion, the food was very subpar for what they were charging for it. Besides that, very friendly and knowledgeable hotel staff.The gym was really good and the staff in the gym was extremely accommodating.
5.0
Sep 2024
Excellent hotel and staff
2.0
star 3 emptystar 4 emptystar 5 empty
Sep 2024
The property started construction 3 days after our arrival with no notice to us. No immediate elevator was available for use and had to go to another building to access. When addressed they offered to move me to another building the following day not equivalent to room I paid for. So we stayed and forced to listen to construction workers and noise. I provided property with a card and told them to zero out my balance and if I needed anything I would pay for it. They wanted you to attend a presentation when I paid full price to stay at the property and was absolutely not interested in becoming a member. They pressured for me to attend presentation after the terrible costumer service I had experienced. On day of check out I was provided with an invoice and stated they did not zero out balance. Property was nice overall but will not return.
2.0
star 3 emptystar 4 emptystar 5 empty
Sep 2024
Beautiful resort with many activities. Beautiful beach an pool. Good breakfast.

FAQs

How much does this resort cost compared to others in Cancun?

The average price for a rental in Cancun is $123 per night. This rental is $277 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. Enjoy the water!

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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