The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Resort in Cancun
4-Star Resort
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Change of bedsheets is available on request.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.
4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Change of bedsheets is available on request.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.
This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans.
4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Garden
Map of Cancun
Available Rooms
Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)
1 King • 1 Sofa • 740 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)
1 Queen • 1 Sofa • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)
1 Queen • 1 Sofa • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)
1 King • 1 Sofa • 740 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)
2 Double • 1140 ft²
Sleeps 8
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
0.5
Don’t expect The Westin standards here; it’s more like a timeshare setup. The room was 40 square meters but felt much smaller. It had an almost single-sized bed along with a single sofa bed. I stayed in two different rooms, and neither offered any privacy, whether in terms of the view or the noise from adjacent rooms. All rooms are connecting, so we could even hear a “good morning” from the next-door room.
Additionally, the rooms smelled musty. I requested a room change, but they said it wasn’t possible. When I asked for an upgrade, they said it wasn’t an option either, as upgrades are not part of their policy (timeshare style). We then asked to cancel the booking, but they informed us that we could cancel, though no refunds would be provided.
Ultimately, after spending one night, we decided to leave, despite having a four-night reservation. I believe The Westin should seriously reconsider associating its name with this property.
2.0
All was great except the room service and food. The service was slow and the food was prepared as if it was preparing for an army. We ordered chips and salsa and you'd think I was asking for caviar. Something so simple could not be accommodated.
1.5
My partner and I had an enjoyable stay at the Westin Lagunamar hotel despite the rain! We managed to make the most of the resort, using the pools, jacuzzis, the fitness/wellness centre and the spa. We also tried all of the restaurants, which were a little overpriced for what they offered/the quality of food, but still pleasant enough. Our other issues stemmed from the fact that the floor in our room seemed to be always wet, and that our phone in our room kept ringing on the first night. The spa however, was the highlight, and we had a great couples massage which included use of the spa’s jacuzzi and other facilities, as well some chocolate strawberries & champagne afterwards. Overall, a nice stay just with a few points of improvement
2.5
Hotel was fabulous. The rooms were very clean. The staff was so polite and helpful. The pools were clean and the food was delicious. I would highly recommend to my family and friends..
2.0
I was a little bit surprised about the pricing of the food. You did not get the quality Match for the price. In my opinion, the food was very subpar for what they were charging for it. Besides that, very friendly and knowledgeable hotel staff.The gym was really good and the staff in the gym was extremely accommodating.
5.0
Excellent hotel and staff
2.0
The property started construction 3 days after our arrival with no notice to us. No immediate elevator was available for use and had to go to another building to access. When addressed they offered to move me to another building the following day not equivalent to room I paid for. So we stayed and forced to listen to construction workers and noise. I provided property with a card and told them to zero out my balance and if I needed anything I would pay for it. They wanted you to attend a presentation when I paid full price to stay at the property and was absolutely not interested in becoming a member. They pressured for me to attend presentation after the terrible costumer service I had experienced. On day of check out I was provided with an invoice and stated they did not zero out balance. Property was nice overall but will not return.
2.0
Beautiful resort with many activities. Beautiful beach an pool. Good breakfast.
5.0
I absolutely loved my stay at this hotel. The buffet breakfast is really reasonable and the villa had the most amazing view. I will definitely be returning back
5.0
I loved everything from the property, location and staff.
2.5
Best pools and views of the beach. Great staff and very nice rooms.
5.0
Great property, great staff.
5.0
Bar drinks too expensive
5.0
The Westin Lagunamar was amazing. The staff, the food, the pool, the rooms and view. Everything was absolutely fabulous. We will be coming back and staying here.
4.0
Overall great hotel but overpriced restaurants and rooms. Service was great though.
5.0
Great place to stay!!!
1.0
The property itself was very bad and very confusing to get from room to the pool. You have to walk all the way at least 1 mile my room was so far away from the main lobby that I end up walking back-and-forth nonstop. I went there to relax, not exercise the fridge in the room Leaking water I asked to be fixed twice. It was never fixed as far as the food and restaurant is concerned way way too expensive and the food wasn’t good overall I won’t choose this hotel again The staff was very friendly and very helpful
5.0
Excellent stay great facilities especially pool area. Lovely breakfast.
5.0
Ok
5.0
Had a great stay. The resort is beautiful. Wonderful pools and beautiful grounds. The staff is kind and helpful. In a prime location for going out to eat. Short walking distance to get some groceries to stock your room with drinks and snacks. Walked cross the street to the mall for great affordable places to eat The washer and dryer in the room came in handy for washing as drying swim suits. Comfortable beds and the shower was great. Only drawback is the ocean was wild and a lot of waves. Not a great beach for swimming but a wonderful beach for relaxing and not too crowded. Watching the sea turtles at night was a nice added experience. Overall wonderful place to stay!
5.0
We really enjoyed this resort as a family. The studio might be a little small sized (stated 4), but it was really well equiped with a small stove, fridge, microwave oven, dish washing machine and even a washer-dryer combo machine for our cloths.
We even went shopping to a near supermarket (Soriana) for breakfast basics we we had our own snacks, water and cooked bkfst fot the kids. We did not use the hotel restaurants to meet our budget, so I cannot speak about them.
The bathroom was clean and spacious, included a hidrojet bathtub and a separate shower.
Very nice sea view from.the room balcony, the pools were really large, well maintained and nice. Usef the pool side bar a couple times... happy hour from 3 to 4 pm 😀
Beach areas very nice as well, the sea draft was a little high but we could still get in and enjoy it... breath taking sea view and water color... so beatiful...
"La isla" is a large open mall, just across the avenue from the hotel (2 min walk) with a bunch of options to eat and buy other stuff if that is your thing.
Personnel from the hotel was great, every request we had was solved quiclky and efficiently (even a washing machine quick repair was done within 1 hour).
Our elevator was out of order a couple of times, but was it. No big deal. We took the stairs.
Great place to stay, will definitely come back in the future if we are lucky enough to go to Cancun again... regards!
5.0
Awesome service, accessible pools & beach. Very clean
5.0
Wonderful beach
5.0
Great service
5.0
I booked this stay after things didn't work out with the original resort for to unsanitary conditions. This resort and staff was heaven sent. The resort is clean, the food is great, transportation is right outside of the resort, the mall is across the street from the resort, and they're enough food options to choose from due to the resort not being all inclusive. You can book airport shuttle round trip through "The One" which is the company the resort uses. The room was ready early which is a bonus because my going adult has special needs and can get impatient and restless. Oscar helped me at check in. Next time I know to book directly through the resort in order to obtain my Marriott points.
5.0
Love everything about it! Plus staff was great - helpful and friendly.
4.0
The facility is great, but needs renovation
0.5
This is a 2 star hotel, maximum! Everything is outdated and just looks straight up for the 80s. Common areas are just ugly and not pleasant to be at. In the room - AC doesn’t work, shower is broken, no mini bar and no room service. No decent food options at all at the property. The only thing this place has is a large pool, but I’m sure it can be found somewhere else.
5.0
Awesome place for family
4.0
Beautiful beach access and right across the street from La Isla shopping. Less than 5 min walk to shopping and dining.
5.0
Is it all around outstanding place?
4.0
Food was expensive and so so. Accommodations was gorgeous. Nice location. Nice people working there.
Concierge could be tighter about excursion bookings, be sure to get things confirmed in writing even if they are offered to. you. If you didnt agree in writing, you may not get what you were expecting.
0.5
When asking for a ride to the airport the hotel front desk informed me taxi and shuttle services were suspended. They let me know I needed to check out on time so other guests could use my room they not once asked about where we would go with no way of making it to the airport not their problem hotel was paid on to the next
5.0
This place was amazing
5.0
The Westin Laguna Mar is tops. Great service in all aspects. It’s Convenient, safe and has beautiful grounds! Book it You won’t regret it. Great place great people.
5.0
Excellent service. Walkable to shopping mall and many different dining options!
3.0
Decent hotel right on a beautiful beach
1.5
Good proparty beautiful location all rooms facing sea view.
Check in was bad experience, room has lots of short coming so had to call house keeping many time and was constant demand for shower gel , plug point not working , exta bed not done, luggage cane very late check in was 4 and they gave room at 5
5.0
Wonderful room with all the little extras.
5.0
Friendly staff
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $123 per night. This rental is $277 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. Enjoy the water!
Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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