Sheraton Grand Chicago Riverwalk

Exterior
Suite, 1 Bedroom, Non Smoking, River View (Pool Access) | Down comforters, pillowtop beds, in-room safe, desk
Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk
Executive Suite, 1 Bedroom, Non Smoking, Lake View | Down comforters, pillowtop beds, in-room safe, desk
Free toiletries, hair dryer, towels, soap
4.2
Excellent(1,306 Reviews)

Hotel in Streeterville, IL

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel

Riverwalk Chicago hotel in Downtown Chicago with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sheraton Grand Chicago Riverwalk offers 1218 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Garden

Map of Streeterville, IL

Available Rooms

Room, 2 Double Beds, Non Smoking

2 Double • 332 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking

1 King • 332 ft²

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Non Smoking, River View

2 Double • 332 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking, River View

1 King • 332 ft²

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing

Club Room, 2 Double Beds, Non Smoking

2 Double • 332 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
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Reviews

4.2
Excellent(1,306 Reviews)
1.5
star 3 emptystar 4 emptystar 5 empty
Oct 2024
I think what allows them to charge their prices and absorbent fees is their location. The comforter on the bed was really just a thick bedsheet. There was old food left in our refrigerator. We ordered towels that never came. Just a bunch of different things that didn’t make the trip as enjoyable as it could’ve been The hotel seem to be hosting a prom or some type of high school gathering every single night that we were there and the $25 resort fee they charge you for their stores but the stores would close what I would consider early was a unique experience.
1.5
star 3 emptystar 4 emptystar 5 empty
Sep 2024
Hotel was nice and clean although the rooms were a little dated. No fans in bathrooms, dated bathroom decor and carpet in the room. They charge a $25/day destination fee that's refundable with food/beverage purchase at the hotel. They didn't tell me upon check-in that needed to be per day. So even though we spent $500 in one day only $25 of the $75 we were charged were refunded. Also - Shula's restaurant in the hotel was the worst meal we've had for the price. Service was good but the food was less than average for what we spent. The wine list was also below average. It was very disappointing. The location of the hotel was great but there are many other options that we would consider before the Sheraton when we return.
4.0
star 5 empty
Sep 2024
The property was conveniently located and in walking distance to major attractions. It was also clean and the housekeeping personnel.We're very nice. I did not like a destination fee charge that was mandatory and not disclosed when I made my reservation. I did not like that the van service we contracted with was unable to pick us up directly in front of the Hotel. We had to walk out to meet him while other patrons were able to have there transportation pull up. I felt that this was discriminatory.
5.0
Sep 2024
This is our second time staying, hotel is conveniently located
2.0
star 3 emptystar 4 emptystar 5 empty
Sep 2024
Internet did not work, coffee machine was broken, they failed to clean our room on the second day despite us calling three times, old hotel overall. Nice view and the cleaning staff was great. Not worth it at this price.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Sep 2024
They charged me hundreds of dollars for the room that I already paid through Expedia. When I called them for refund, they said it will be refunded in 7business days, and it is there for some reason that they don’t know and I need to wait. Another task on my tondo list! It has been 9 business days and it’s still there! I am pretty sure they are trying to make me forget about it and they will never cancel that charge. And I am telling this to make other customers aware of this scam. You need to check your credit card transactions after a few days you leave the hotel. I can’t believe that Sheraton is doing this fraud. But they are doing it! Be careful…
5.0
Sep 2024
The bell staff was amazing!
1.5
star 3 emptystar 4 emptystar 5 empty
Sep 2024
The rooms were just average. No mini frig or microwave to use when needed. Tv was set to full volume if you wanted to use your own streaming device. Alot of channels were not available and could not watch the sporting events we wanted to in the room. Extra charges were ridiculous!! Destination fee for every day as well as self parking fee of $68 daily, which is very high considering its not valet. Upon returning hone, new pending fees of $600 pending...just too many fees for less than top notch amenities. Best part of the room was the view which we paid extra for. So a two night trip after all the hidden fees was $1500. Read the fine print!!! Will never return to this property.

FAQs

How much does this hotel cost compared to others in Streeterville?

The average price for a rental in Streeterville is $168 per night. This rental is $59 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Sheraton Grand Chicago Riverwalk. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton Grand Chicago Riverwalk. Enjoy the water!

Is Sheraton Grand Chicago Riverwalk pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Grand Chicago Riverwalk?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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