My first impression of customer service wasn’t great. When I checked in the young clerk did not glanced our way he had eyes on his computer but heard us come in, then gave us a room on 2nd floor. He seemed a bit flustered when I asked how to get to the elevator, he informed me there wasn’t any. I obviously walked in using my rolling walker if he was paying attention to begin with he would have noticed. I stepped back so he could see my walker & then he assigned us a downstairs room. I did enjoy my stay after the incident & the check out clerk was excellent! Thank goodness it was a different one.

Visiting from the US and my Spanish isn’t fluent. There is a sense of entitlement at the front desk. When checking out the woman was taking 10 minutes per person making me stress over my flight. I tried to give her my phone to speak into to correctly understand what she was trying to say. She did not take the phone and muttered with a complacent look in her eye. What it picked up was I owed for tomato juice and catnip. The have no early check in either. I had to wait 5 hrs for my room. Their check out and in is substandard. I had to ask for my room to be cleaned multiple times due to the service skipping the room. I was really excited to stay there but after this I will just book elsewhere.

100 % professional staff

I love this place, feels secure

The stay was short, but a good experience and I’m looking forward to another stay in the immediate future.

Temper pedic beds were amazing after a long day out.

Staff very friendly. An older hotel converted to be chic and cute. It is a hotel you can't fully appreciate, if you stay only one night. I stayed 3 days and kept learning of new perks as the stay went on. For example, food and coffee were discounted if you were a hotel resident. A latte for less than I would pay anywhere! Free check out of bikes during the day. Across the street is beach wildlife refuge trail - that can be biked or walk. The refuge is being developed in part with restaurant and a convention center but still nice to experience. Not much light on the path if returning at night. My daughter loved it for its uniqueness. Again staff was very accommodating and friendly. Definitely would stay again.

We've stayed here before. Always a very good stay. Love the little diner attached to it.

Overall, the hotel was fine. I am leaving the review for the hotel staff's negligence in putting me in a room with a malfunctioning toilet. Every time I flushed the toilet, it had a screeching sound that would last over 20 minutes unless I had to jiggle the handle. When I brought this to the hotel staff the next day, there seemed to be some indifference about it, and when I brought up the fact whoever cleaned the room would have noticed that if they had cleaned the room again, there was a lack of accountability and indifference. While I was reporting this issue to one of the front desk staff, the general manager, Instead of asking to speak with me or switching staff members, the general manager talked over me and told me there could be many reasons why the toilet was malfunctioning; again, I'm not disputing that something was malfunctioning. He had difficulty hearing and accepting that whoever cleaned the room should have noticed that sound and reported it, and no one should have been put in the room. What I left with understanding is that if the general manager cannot even provide appropriate customer service, it's no wonder there seems to be a lack of accountability and indifference from his staff.

It was fun kinda cozy, Just hanging out with friends while either going to the snack area. chilling by the arcade, or going to the pool. Also they fulfilled my stupid ahh request, I love it

It was bare bones. No coffee, frig or microwave. Really fun style in rooms. Also, easy to get to any type dining you could want. Right on the freeway but not very noisy.

Clean and neat.

The bed made a noise every time I sat on it. I ve been at several hotels in the area and this is the only one that doesn’t award any late check outs. And lastly, by the check out time the personnel knocking at the door seemed like they would be tearing it down.

Love the cafe, so convenient in the mornings and the coffee💯

Very affordable/convenient and close to downtown area. Parking is free and plenty of spots. Area feels safe and friendly.

We booked a last minute stay here to rest before continuing to our final destination the next day and we were so impressed. We arrived late at night and the staff was so friendly and kind. The room was really clean and the beads were so comfortable. Their lobby/lounge/cafe area was so cute and fun. Unfortunately we did not try anything from the cafe but it all looked really good and clean and they also offered 40% off discount on all their items (snacks,coffee, food) I don’t live close but if we were to ever be around the area again without a doubt we would stay here. We felt so welcomed and safe. P.s loved how all staff we encountered spoke Spanish.

Friendly at check in Clean room

The staff at the hotel and the cafe were incredibly kind and accommodating. Our flight in was delayed by 4 hours and we didn’t end up getting there until around 4am. The staff at the front desk were so kind, made check in quick and easy and offered us refreshments since we had been traveling all day. 10/10 would recommend and we definitely will be staying there next time we visit the west coast!

The staff are so friendly and they let me check in early since I arrived earlier than expected. So refreshing to have such an easy going experience - especially coming from the city. Keep it up Rambler staff - I enjoy it here!

We loved staying here! It is such a cute space, the staff is very friendly, and it was extremely clean. We would absolutely stay here again.

Nice place food at restaurant excellent will definitely stay here again

Cute, retro place!

Good place to stay the night, or on business.Conveniently located, and good value for the money.Would gladly stay there again.Girl at the front desk was very nice and efficient!

I was priced out of downtown hotels but needed to be close enough to go in during the day. I had low expectations, given the price and motel status, but the Rambler exceeded my expectations and then some. At first glance, this is a fixed up old motel but it's more than that--every detail has been updated in the rooms, pool area, and lobby/restaurant. The staff were exceedingly friendly, and the food (which you get a steep discount on when staying there!) was great. I walked to the train each day and felt safe. I wouldn't hesitate to stay here again.

Cute motel! The beds were amazing. I definitely recommend this hotel, it has so much character.

Great service, friendly staff, convenient location, relaxing outdoors pool and comfy rooms. Thanks!

It’s clean and everything is great.

The Rambler was an affordable, nice and friendly hotel! The staff was nice and tried to be accommodating any way they could. The grounds are clean and looked nice. The room was the same. The bed was very comfortable! Our only complaint was our room smelled like cat urine. It was in the carpet and wasn’t coming out. We did mention it to staff and they were willing to move us rooms but at that point we were already unpacked so we chose to just deal with it. We will stay here again tho!

The staff was super attentive and friendly. Had a lovely bike ride along the bay on one of the beach cruisers and enjoyed the offerings at the coffee shop. Easy walk to tram, local restaurants and grocery store.

Very cute, clean. Service was pleasant and helpful. Would definitely return when in the area.

It’s a cool location but it seemed like we had to chase down someone all the time to get new towels. We would be gone for several hours and come back to room service not even touching our room. We ended up having to throw out trash that was piling in the bathroom and go to the front desk to get towels. At one point we were a girl screaming late at night and were worried our car was going to be vandalized.

The cafe is good with great lattes! Fun vibes with the arcade games and enjoyed being out by the pool and bonfire setup. One complaint: Room was facing the highway and would constantly get woken up by speeding cars throughout the night, and I am not typically a light sleeper. I would stay here again but will make sure to request a room facing away from the freeway for a better nights sleep.