Kowloon Shangri-La, Hong Kong
Hotel in Hong Kong
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, Hot tub or spa and more
About this hotel
Luxury Kowloon hotel in Tsim Sha Tsui with 7 restaurants
Along with 7 restaurants, this hotel has a full-service spa and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Kowloon Shangri-La, Hong Kong offers 679 accommodations with laptop-compatible safes and complimentary newspapers. This Kowloon hotel provides complimentary wired and wireless Internet access.
Recreational amenities at the hotel include a health club and a sauna.
Along with 7 restaurants, this hotel has a full-service spa and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Kowloon Shangri-La, Hong Kong offers 679 accommodations with laptop-compatible safes and complimentary newspapers. This Kowloon hotel provides complimentary wired and wireless Internet access.
Bathrooms include bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include a health club and a sauna.
Amenities
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
Gym or Fitness Center
Map of Hong Kong
Available Rooms
Deluxe Side Harbour View Twin Room
2 Single • 452 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Harbour View King Room
1 King • 484 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe King Room
1 King • 452 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Horizon Club Deluxe King Room with Club Lounge Access
1 King • 462 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Horizon Club Deluxe Harbour View King Room with Club Lounge Access
1 King • 484 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
Very helpful concierge and door man who went out of their way to help us with directions to our destination . And he actially went out of his way to provide us wirh two cans of drinking water as it was a sunny day!
The person who came up with the idea of dessert after dark at the lobby lounge deserves a pat on the back. The coconut with milk was superb and with a live duet playing in the background, it was a fantastic way to wind down for the day after a full day of exploring and shopping.
5.0
Extremely comfortable stay with a seamless check in and check out.
5.0
Amenities were abundant, the view of the harbor was gorgeous. Carpet is slightly outdated but the rest are top-tiered.
2.0
The 1-meter-away-building window view, what an embarrassing moment when eyes meet each other.
5.0
Very nice hotel a in an excellent location. Views of Hong Kong harbor great. Shopping and restaurants all around location. Gave us up grade and suite. Hotel buffet was extensive and provided several types of regional foods.
4.0
No complaints every thing is satisfactory
5.0
I have known this hotel and stayed here a few times before during some of my trips to Hong Kong between 2006 and 2016. Since my first stay here, I’ve grown to love this hotel over the course my teenage development years whenever I came to Hong Kong.
The King Room I had felt very homely and the bedding was comfortable. Waking up to the views of Victoria Harbor and Hong Kong Island every morning was indeed a real treat, as was having breakfast and canapés in the Horizon Club Lounge while enjoying the view. I especially enjoyed my dinner at Shang Palace during one of my nights here.
It was also a privilege to check in at the Horizon Club Lounge as I had booked a Horizon Club Harbor View King Room, with the Horizon Club staff being extremely hospitable to my tastes and preferences. East Tsim Sha Tsui and Tsim Sha Tsui MTR stations were also right next door, which was a great advantage for me for my MTR travels in Hong Kong.
Though I had not gone to Hong Kong for over eight years due to my overseas studies Down Under in Australia and the political tensions and riots between 2019 and 2020, the hotel maintained most of its charms exactly the way I remember them.
Overall, I am extremely pleased with my stay at this hotel, and I can safely say that I made the right choice to stay here. Thank you for such a wonderful stay, Kowloon Shangri-La! You really are my most favorite hotel in Hong Kong! I will definitely come back again on future trips to Hong Kong whenever possible!
5.0
The stay was very amazing. We chose to have round trip airport transportation. From the start to end, the staff took care of us. The room was a good size, clean, comfortable. Overall, we had a very good experience at Shangri-la
5.0
Mr. Anderson, the front desk colleague, has a very good service attitude. I think he tries his best to meet the guests' requirements. He is very kind and thank you very much.
5.0
WOW! The best hotel!!! The hotel made our honeymoon so memorable and special. We got a room upgrade and we got also flowers, chocolate and wine for our stay. Thank you so much Kowloon Shangri-LA. We will definitely choose your hotel for our next stay in Hong Kong :)
5.0
They prepared a lantern-making program, and it was so touching that they prepared it with such sincerity and prepared pretty pictures along with souvenirs after the event.
10.0
Nice place
10.0
By far superb accommodations
5.0
Thank you for upgrading our room despite our late check-in. It was also helpful that we had a bed prepared for our son in advance!
10.0
Everything us fantastic in every single detail
5.0
fantastic service by the whole team
4.0
Excellent hotel in close proximity of the avenue of stars. Very nice staff, spotless rooms and excellent location. I would not get the harbour view, as it was barely visible from my room
10.0
Great hotel. But restaurants and room service should run later, particularly in a city such as Hong Kong.
2.0
Longest check-in I’ve ever experienced.
When we got a room it smelled cigarettes and smoke so badly - asked to change but they only provided a odour-absorbing spray which didn’t work at all.
Breakfast was superb tho.
8.0
Kowloon Shangri-La is a bit aged and outdated, location is excellent, staff is nice, but not the amenities.
8.0
Good
10.0
Breakfast options too expensive.
8.0
The spa is lovely, but the hotel needs to be modernized.
4.0
It was great
10.0
Great hotel overall, good space for the room. Hotel also has very good gym
6.0
Old
10.0
Very good
10.0
What was really unique was the magnificent panorama seen from the room. The size of the suite 827 is also excellent. Good buffet breakfast.
10.0
Wonderful location. The subway station is just right outside. Staffs are super friendly. Although the hotel is fairly old but the room size is bigger than most of new hotels. It good for family if you want to add extra bed.
10.0
My hub in Hong Kong.
10.0
A personal favorite for 40 years
10.0
Everything about the Shangri La Kowloon is fantastic but there were a lot of the staff who lacked a lot in training and communication something I didn’t experience in previous stays at this property when perfection was the order of the day
10.0
Hotel is well located next to the TST East station. The staff at the Horizon Club are extremely polite and gave us excellent service. In particular, the Horizon Club manager, Hayden Kwan was very welcoming and attended to my aged parents' needs really well.
5.0
Enjoyed our stay. Staff was helpful and friendly. Location was convenient, steps away from MTR.
10.0
Great location, beautiful harbor view, nice staff.
10.0
We recently stayed at the Kowloon Shangri-la and had a mixed experience. The location is absolutely fantastic, right in the heart of the city with easy access to major attractions, restaurants, and public transportation. It's perfect for anyone looking to explore the city.
The food at the hotel's restaurant was another highlight. Unfortunately we only got to try the breakfast buffet but I must say, it offered a wide variety of delicious options, with fresh ingredients and excellent presentation. Loved the fact that it had a menu catering to people from all over the world.
However, the service left much to be desired. The staff seemed to absolutely lack courteousness, hospitality and friendliness. There was absolutely no smile on their faces and the entire experience seemed very transactional with both the front office and the F&B staff. During check-in, there was a long wait, and the front desk staff appeared overwhelmed. The only 2 teams that were really helpful and made our stay worth remembering was the housekeeping and the concierge. The concierge and bell desk especially were extremely efficient and eager to assist. Huge thanks to Dante from the bell desk.
Another disappointment was the size of the swimming pool. Never in my life have I come across a 5 star property with a swimming pool the size of a puddle.
Overall, the hotel has a lot of potential, but the management needs to address the service issues and facilities to truly provide a great stay for its guests.
10.0
Good location. Good service. 1st choice always.
8.0
Helpful staff, comfortable hotel, incredible views from harbour view room. Hotel is looking a little tired and could do with a bit of modernisation. Loved the stay.
10.0
An outstanding wit extraordinary service
8.0
Ok
FAQs
How much does this hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is $59 per night. This rental is $162 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Kowloon Shangri-La, Hong Kong. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Kowloon Shangri-La, Hong Kong pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kowloon Shangri-La, Hong Kong?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, hot tub or spa, and gym or fitness center.
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