Best Western Grant Park Hotel

Shower, eco-friendly toiletries, hair dryer, towels

In-room safe, blackout drapes, iron/ironing board

3.9 / 5.0

Good(2,581 Ratings)

Hotel in South Loop, IL

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a 24-hour front desk, a quick walk to Columbia College Chicago
A restaurant, valet parking, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Map of South Loop, IL

Nearby attractions

Museum of Science and Industry, Chicago

5.8 mi

Available Rooms

Room, 1 Queen Bed

1 Queen • 276 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds

2 Double • 276 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed

1 Queen • 276 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed, Accessible

1 Queen • 276 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed

1 King • 276 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Best Western Grant Park Hotel

$$$$

3.9 / 5.0

Good(2,581 Ratings)

Hotel in South Loop, IL

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Map of South Loop, IL

Nearby attractions

Museum of Science and Industry, Chicago

5.8 mi

Available Rooms

Room, 1 Queen Bed

1 Queen • 276 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds

2 Double • 276 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed

1 Queen • 276 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed, Accessible

1 Queen • 276 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed

1 King • 276 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(2,581 Ratings)

0.5 / 5.0

Dec 2024

It seemed as if the floors in my room was not leveled, I literally had to kill 4 ladybug-type insects flying in my room, so I called the front desk and reported what I was experiencing with the flying bugs and the front desk said they send someone to investigate, but they never came. Also it took nearly 45 minutes for the Valet to get my car. They claimed the front desk was very busy and didn’t let the Valet know about retrieving my vehicle. I was very disappointed with my stay. I thought my experience staying downtown Chicago (my hometown) would of been better.

2.0 / 5.0

Dec 2024

The staff was very friendly and helpful

1.0 / 5.0

Nov 2024

Hotel was older and needs to be updated.

1.5 / 5.0

Nov 2024

The room I had was on the 9th floor and huge and comfortable. Everyone worked well. The hotel was just a bit tired. Bits of picture frames falling apart, a good but old shower, decor needs a bit of a refurb. It was fine for my needs though so would go back if the price was reasonable.

2.5 / 5.0

Nov 2024

Clean rooms, service minded staff. Would absolutely stay here again!

0.5 / 5.0

Nov 2024

I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told them straight back, "Before 3 pm you were strict with your check-in timing policy, now after 3 pm, I am being strict regarding my rights". The staff at the counter, Samantha was rude to me from the beginning. I requested to speak to the manager, but she rejected my request saying the Front Desk Manager, Damazo refused to see me. Then I made a call and sent an email to the General Manager, Octavio but I was ignored. The overall service at the hotel was really bad. They covered up for each other so that any report a customer made will not reach to the top management of Best Western. Very unprofessional. Bad customer service. I would recommend this hotel at all. Just horrible,

2.5 / 5.0

Nov 2024

We were given great service. They had said they could keep our bags at the desk until check in but instead had our room ready early. Kept our bags after checkout which nade life easier our last day in town. Great location - we walked almost everywhere.

2.0 / 5.0

Nov 2024

A basic hotel room. The bed was a little too soft and the pillows could have been better. Conveniently located by Roosevelt CTA station and multiple bus stops. Museum Campus nearby. The area seemed sketchy after 9 pm. Location is the main positive of this hotel.

1.5 / 5.0

Nov 2024

I guess as usual you get what you pay for. The location is excellent near Grant Park and bus connections. But the hotel is pretty old and worn and when it is colder weather, cold air leaks in via windows and air condition. But the room is decently clean, and the bed was impeccable so for a few days stay it will suffice.

2.5 / 5.0

Nov 2024

The hotel is in a good location right across from Grant Park within walking distance to the museums there and Soldier Field. There are some excellent restaurants nearby and a Trader Joe's. But, the hotel allows panhandlers to hang right out front, near the front door. The Hilton Garden and Homewood Suites next door do not have this issue. The check-in experience was good, but that is where the service stopped. Our room had a broken bathroom door (the panel was coming off the door and would catch on the door jam if the door was fully closed.) I let the Front Desk know and they didn't even apologize. The bathroom vanity was dinged up. There are no amenities such as breakfast, small convenience store, etc or even water bottles in the room. They do have valet parking which is convenient, but the system is inefficient. The front desk personnel also staff valet. It took nearly 40 minutes to retrieve our car from the valet. The front desk person had to operate the front desk, retrieve luggage from the luggage storage area and get the valet cars. I was told valet was the last priority. For $52 a night, I would expect better service. If given a choice, I would stay next door at one of the Hilton properties. Sadly, those were booked so I decided to give this one a try.

2.0 / 5.0

Nov 2024

I read several negative reviews on the property. We found it quite adequate and really good in a few areas. Yes, some of the floors are not level. Yes, some of the furniture is older and has character. Yes, the elevators, hallways, room, and especially the bathroom are small. In New York City all these things add up to 'Vintage Charm'. The place was clean, staff for the most part very helpful. Location was really good. Close to many nice eating places AND walking distance to Soldier Field. 2 blocks from the 'L'. BUT! They had 2 coffee urns in the lobby and for 4 days we were there, THERE WASN'T A DROP OF COFFEE IN THEM. C'mon management, that's an easy one.

1.0 / 5.0

Nov 2024

AC didn’t work very well, walls were paper thin so could hear our neighbors every move. Toilet leaking and room was outdated.

1.5 / 5.0

Nov 2024

Good location to metro and bus stations. Near the park and restaurants.. helpfull staff... good welcoming..every day cleaning..

1.5 / 5.0

Oct 2024

Super close to the conference I was attending so the hotel made sense. However, the AC kept shutting off. The pillows did not offer any neck support. Bring your own! Front desk were amazing people!

1.5 / 5.0

Oct 2024

Room is not quiet, very noisy, we can hear people in next room talking all night long,we couldn’t sleep well, but luckily they didn’t talk loudly or yelling at each other, overall ui It is okay for the prices and location is convenient

1.5 / 5.0

Sep 2024

The hotel itself was average. Somewhat worn and out of date, but serviceable. Location was excellent, including the bakery on the ground floor. But the music college across the street was very noisy in the evening. New drummers practicing their stuff loudly, new guitarists going for volume, etc. Would pick a different hotel next time we visit.

2.0 / 5.0

Sep 2024

The hotel is very old and needs some maintenance. However, the location is FANTASTIC. The staff was also very friendly and helpful.

2.5 / 5.0

Sep 2024

Best Western Grant Park Hotel was walking distance from the lake and park attractions. We were near public transit and walking distance to restaurants. The front desk staff was pleasant and helpful. Our room was clean and comfortable. I would book this hotel again in the future.

3.0 / 5.0

Sep 2024

This hotel is very very very old

3.0 / 5.0

Sep 2024

Was in a great location. Halls were a little rundown, but the room was very nice.

3.0 / 5.0

Sep 2024

Comfortable bed, but street noise was quite bad, people were shouting in the street till 2 am, and car horns were frequent. Bathroom didn't have a working extractor fan, and there was an strange smell in the bathroom. Otherwise the room was clean and the area was great.

5.0 / 5.0

Sep 2024

Close to stadium & Grant Park, friendly & helpful staff

5.0 / 5.0

Sep 2024

Great location for the price

4.0 / 5.0

Sep 2024

Simple property. Walkable.

5.0 / 5.0

Sep 2024

Close to Grant Park

2.5 / 5.0

Sep 2024

Very descent hotel. Great sleep

5.0 / 5.0

Sep 2024

Clean, comfy sheets, conveniently located, friendly staff, safe area.

2.5 / 5.0

Sep 2024

Hallways and elevators run down but the room seemed updated. PERFECT location.

5.0 / 5.0

Sep 2024

Staff is very nice and close museum.

4.0 / 5.0

Sep 2024

Excellent location

4.0 / 5.0

Sep 2024

I liked that it was walkable to park and downtown. Every thing was close by. I would stay again. I didn't like no pool or bare bones fitness area

5.0 / 5.0

Sep 2024

I had a very nice stay and I will stay here again.

5.0 / 5.0

Sep 2024

Friendly staff. Clean. Good view from our window. They even called after we checked in to make sure we had everything we need and we did.

3.0 / 5.0

Sep 2024

Best Western was not bad at all just need a laundry room and also for checking out early in the morning I was out at the front desk for about 15 minutes just to get assistance also the dogs in the area barking at the we hours in the morning

2.5 / 5.0

Sep 2024

So far, it has been a great stay, except the parking cost is high.

5.0 / 5.0

Sep 2024

The staff was really helpful especially the front desk girl and the supervisor when I asked any help they were always helping me

3.0 / 5.0

Sep 2024

Walking distance around the area

4.0 / 5.0

Sep 2024

This is my 5th time staying here. I return because of the value you're getting for your money. It's clean, convenient and quiet for the most part. I will stay here again when I return to Chicago!

1.0 / 5.0

Sep 2024

The hotel needs an update, old beds, bathroom, carpet, etc. parking was difficult too. No help or guidance from the staff.

4.0 / 5.0

Sep 2024

Right across from the park. Next to a great pastry shop for breakfast/lunch and coffee.

FAQs

How much does this hotel cost compared to others in South Loop?

The average price for a rental in South Loop is $169 per night. This rental is $89 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Best Western Grant Park Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Grant Park Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Grant Park Hotel?

We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and tv.

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Best Western Grant Park Hotel

Hotel in South Loop, IL

Reasons to book

About this hotel

Amenities

Map of South Loop, IL

Nearby attractions

Available Rooms

Room, 1 Queen Bed

Room, 2 Double Beds

Room, 1 Queen Bed

Room, 1 Queen Bed, Accessible

Room, 1 King Bed

Best Western Grant Park Hotel

Hotel in South Loop, IL

Reasons to book

About this hotel

Amenities

Map of South Loop, IL

Nearby attractions

Available Rooms

Room, 1 Queen Bed

Room, 2 Double Beds

Room, 1 Queen Bed

Room, 1 Queen Bed, Accessible

Room, 1 King Bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in South Loop?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Grant Park Hotel pet friendly?

What amenities are available at Best Western Grant Park Hotel?

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