Hotel was awesome!

Rude staff, tv disnt work , lower water pressure nothing done about it. Not greeted upon enterance when met with concerns staff acted annoyed.

All was great

Definitely not the prettiest part of town and was right next to the highway, so a little noisy. I was extremely impressed by the inside of the hotel and this was one of the nicest hotels I've stayed in by far. I was surprised but very grateful!

Breakfast was delicious!! Thank you for letting my family feel safe at a hotel!!

When you need a good night's rest, this is the best. Comfort and cleanliness put very friendly service

We were denied our stay due to hotel claiming that Expedia was short a couple dollars in taxes payed to the facility. We waited over one hour with an infant in the car trying to find a resolution. Hotel wanted us to pay for our lodging again. I refused to pay staff member was absolutely rude. I had to tell her to keep her attitude under control as well as her tone. Expedia representative asked them to accommodate us so we could check in and they were going to find a resolution for the missing taxes, the manager and front desk person refused to make an accommodation. She said she could make an accommodation but was not going to. I felt embarrassed frustrated my infant was outside sleeping in the car. I offered to pay the taxes “missing” she refused to charge them claiming that Expedia needed to pay. She mentioned that another guest earlier payed them the room after booking with Expedia. This was absolutely unacceptable. They definitely need to learn about the Business.

Holiday Inn Express in OKC off of I-35 is clean and modern. Maintained extremely well. Although it's located in somewhat of an industrial area, the parking is off-street and between the hotel and interstate. If you really want a quiet room, ask to stay on the street side away from the highway. If you want to keep an eye on your vehicle (not that you really need to), stay on the highway side. We were on the highway side and slept just fine, even with traffic noise. Staff members and guests were all pleasant and friendly. Hotel has great access to downtown, Bricktown, Deep Deuce, OK Capitol, and OU Medical Complex. Only 10-15 away, you can get there by I-35 or S Eastern to Reno then north. The complimentary breakfast is one of the best I've seen with 2 types of eggs (scrambled - nice and fluffy - and omelets), a breakfast meat (1st morning was turkey sausage patties, next was crispy bacon), biscuits and gravy, oatmeal, cold cereal, Chobani yogurts, juices (cranberry was sweetened with Stevia), pancake batter, muffins, bagels, bread for toasting, muffins, and the most decadent cinnamon roll pastries. I noticed that several guests were in out-of-town construction crews. Note to self: when construction crews stay at a hotel that serves breakfast, you know that the breakfast is gonna be great! Shout-out to Sofia, manning the front desk. She was so welcoming, efficient, and helpful!! She got stuff done that another front desk staffer didn't.

New and updated

Was great!

Excellent staff & clean rooms

Poor property maintenance. Slow drain/clog in the shower. Very little water pressure. Handles loose on the bathroom door. Elevator was filthy. Property is in an industrial part of town. Expedia site said it was 7 min from Airport--close to 20 min away.

The hotel was very clean and it's very close to downtown OKC.

This place was excellent. Price was wonderful for a football weekend. I wanted to be closer to the stadium, but I just couldn’t pass on the price for a last minute find. Turns out it was the best find! Room was nice with solid amenities (minus the small fridge with a missing leg so it wobbled). It was easy drive to get to the stadium and still close enough to enjoy Bricktown before and after the game! This may be my new go-to spot for OU home games.

Very nice and new looking. Large room with every accommodation imaginable. Great breakfast. Easy off and on to I-35.

The hotel was great. The location, not so much. My vehicle, along with 5 other cars, had their windows busted out and broke into.

As an overnight stay the hotel & room were great. Big spacious room & very comfortable. The only downside is there are very few eating establishments around it.

Very friendly and helpful check in clerk

everything

Great. Room was awesome and so was the indoor pool

Staff very friendly. Rooms clean. Nice breakfast.

The hotel is really nice - new, clean, quiet, and good food. And when I say quiet, I mean you could hardly tell there were kids in the hotel over the weekend.

Excellent

Nice hotel, very close to downtown and several attractions such as the First Americans Museum. Walkability is poor but that's just the city not investing in sidewalks, not the hotel's fault. We enjoyed our stay.

Comfortable hotel with easy free parking. Safe, clean comfortable room, free breakfast was above average

There was a lot of street/traffic noise.

New property, but surrounding area does not offer a lot of dining choices.

Really nicewould stay again

Hotel was great. Just had a lot of random people walking around throughout the night. I kinda felt uncomfortable with my vehicle. I made sure to bring in all my personal belongings.

Really nice property excited for the stay

The location was perfect for our event. However, the service was terrible. We stayed for 5 nights and only received service in our room once. I had to go and get towels each night from the lobby. I was told room service was minimum because of Covid restrictions. After I asked for service, all they did was take out the trash and switch out towels. Very disappointing service considering how much I paid to stay at this hotel.

Nice hotel. Not a great location.