SureStay Hotel by Best Western Castlegar
Hotel in Castlegar
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free breakfast, near Kootenay Gallery
This hotel features a restaurant, a bar/lounge, and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.
This hotel features a restaurant, a bar/lounge, and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Castlegar
Available Rooms
Suite, 2 Queen Beds, Non Smoking, Kitchenette
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.5
The bed seemed to have better days. My back was sore after a night on it… not usual for me. I thought the mattress springs were shot. As for service I went to the desk to find an ice machine rang the service desk bell waited five minutes and no one showed. Never did find ice machine. Entrance to upstairs dirty and carpets in hall way needed cleaning or replacing. Travel thru Castlegar at least once a year! At this point I will be looking for other accommodation! Staff were pleasant though!
2.0
A good solid hotel choice in Castlegar, nothing fancy but clean and has everything you need. Breakfast is pretty basic.
2.0
Room was clean and the bed was comfortable. Unfortunately we were on the lower floor of a two story building and could hear the people walking about above us. Our toilet didnt flush very well and I alerted the front desk when we checked out. Breakfast was OK,
4.0
N/A
3.0
Did not like to have to carry luggage upstairs
5.0
Everyone smiling & helpful
3.0
The noise of the guests on the 2nd floor was terrible. Not just one guest, you could hear everything. Also barking dogs
3.0
Housekeeping wasn’t adequate
5.0
Wonderful comfy beds and very clean. Desk/breakfast staff very accommodating even though they were working alone.Great service! Thank you
2.0
Good place for a short stop
5.0
In general,I like this hotel !
5.0
Front desk very accommodating
5.0
Great service
3.0
Older property but clean and comfortable. Lots of road noise.
4.0
Lovely hotel except for shower. Very small. Only curtain & not very attractive.
5.0
We were told we booked the small room, got the room on the corner wasn’t small at all! What a cute room! I would gladly stay in it a week or more.
3.0
Just an average hotel. We got in late and had to leave early so didn’t get much of a chance to explore the area.
2.0
The room I had was on the back side of the property. It had very poor internet connectivity which was something I had called to inquire about prior to booking and was told it was great. There was a large gap between the door and door frame where flies and wasps were getting into the room. They did end up moving me me but I was not comfortable here
3.0
Some stains on the sheets and rips in comforters on both beds. Staff was very friendly and very helpful. There was a lot of flies and wasps outside the doors by parking lot. The kitchenette really didn't have much for utensils and pans. Had to buy a knife because there's was dull and no cutting board.
4.0
The only concern was that there is no elevator and had to carry our luggage to the second floor, the breakfast and facilities were very good and clean, would stay here again.
3.0
The room was in back side of building, they had garbage container there and we had real problem with wasps... terrible.
The pillows in the room were bad...
4.0
rooms were nice and if I needed something they always helped. pipes were a bit noisy
5.0
Everything superb!
5.0
Great stay!
4.0
We were situated at the back of the building where all the recycle and garage containers are. Your not looking at a tidy area for sure.
The other thing was the bed. Very uncomfortable.
0.5
Our room was filthy!! You had to keep your shoes on in the room as the floor was filthy. We couldn't wear shoes to bed, so when you had to walk on these filthy floors your feet came out black from the dirt. This was a pet friendly room we were forced into even though we had ne pet and wanted to be moved. The Hotel refused. We ended up with flea bites and a allergic reaction to the dog dirt and hair in the room. This on top of torn sheets as well. The breakfast in this hotel was the WORST that we have experienced on our weeks of travel so far. We will never return to this horrible hotel.
2.5
Shower was dingy, awkward and small, floors were very dirty but everything else was good
4.0
Check in was good and the room we were given was around the back, away from the street, and quite large. I appreciated no carpet and having a chair to sit in. The bathroom had a very old, TINY shower but good water pressure. That night there was a very loud concert around the corner so we weren’t able to sleep until 10:30 but they did obey the quiet hours.
4.0
Overall great and easy. But no hand soap in the bathroom which was a pet peeve.
4.0
Dated property but clean. Beds were very comfortable and the staff friendly. Good enough for an overnight during a road trip.
2.0
This was a one night stop while driving from Waterton to Vancouver.
Pros:
Room was large! Tons of room for all our gear including a separate little area with a mini fridge (with a freezer that worked!), microwave, small sink, and coffee pot. The AC was awesome (it was over 100 degrees F/39C! The breakfast was lovely and just enough without being overwhelming.
Cons:
Our room was in the back (initially a huge pro so we didn't hear any road noise). The amount of flies and bees surrounding our vehicle was a nuisance but it was the smell of the dumpsters nearby that was nauseating. I'm guessing this is only a summer issue due to the heat. It didn't bother me as much as it did my husband.
I would stay again but my husband said no way. The staff was lovely and hard working. I appreciated their attention to detail and getting us checked in a few minutes early.
2.0
Window in first room wouldnt close and had no lock, also smelt like musty cigarettes.Secondary lock on main door was broken.Second rooms floors were filthy, our feet were black from walking on it.Front desk was rationing out ice, and they didnt seem to see a problem with the first rooms window issue.Beer can in lot the entire 3 days we were there.Breakfast was very basic.would not stay again.
2.5
Very nice Hotel. Clean, comfortable, quiet. Everything was perfect! We would definitely stay here again.
3.0
Rooms were clean . Convenient location
3.0
What to say about this place… I have been travelling from hotel to hotel for 6 days when we arrived at this location. This location was no worse or better than any of the other hotels I stayed at. I am traveling with two licensed service dogs. We are from Ontario but apparently this hotel only accept BC registered service dogs and wanted a fee. This was a first for us but to be honest I didn’t care about the fee and just wanted to get to my room, we were exhausted. But it took me about a half an hour before that happened and $240 in deposits and fees ON TOP of what I already paid on Expedia.
The room itself was nice. Clean. Shower was hot. And breakfast was good. The front desk staff, each one I met, were cranky, rude, not a smile to be had, and just gave a very off putting feeling. The one lady even stared my daughter down as she was getting her breakfast. It was just odd. For this, I was not the biggest fan.
If you don’t care about having nice staff or the $200 deposit you have to wait a week to get back, and it’s all about the room. Then I would say go for it.
4.0
the room was spacious and close to some restaurants and grocery store
4.0
Convenient location for travelers with many close by amenities.
4.0
Beds pretty confy, location ok, no elevator, breakfast good,
2.0
The Hotel is in a good place, near some restaurants and pub. The room was clean.
5.0
New renovations, 😉 enjoyed our stay
FAQs
How much does this hotel cost compared to others in Castlegar?
The average price for a rental in Castlegar is $92 per night. This rental is $11 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Castlegar. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SureStay Hotel by Best Western Castlegar pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Castlegar?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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