Sheraton Dallas Hotel
Hotel in Dallas, TX
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Eco-certified Dallas hotel in Downtown Dallas with a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.
This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Garden
Map of Dallas, TX
Available Rooms
Room, 1 King Bed, Non Smoking
1 King • 271 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
2 Queen • 463 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Club Room, 1 King Bed, Non Smoking
1 King • 320 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Club Room, 2 Queen Beds, Non Smoking
2 Queen • 463 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa • 534 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.0
Whomever designed the Executive Suites, in particular 2627, the bathroom is very poorly done. Its narrow, has abysmal lighting. No way a woman could do her makeup under the existing lighting.
2.5
This hotel is very clean and nicely maintained. We greatly enjoyed our stay and would recommend for sure. Great location as well and has available self parking which was a plus for us.
2.5
Was excellent ! Food and drink in bar was eh and for two drinks and one shared app was over 58$! Wow
Ice machine was broken on our floor sadly but small things compared to our entire stay All was great
2.5
This is a nice property, in a great location. The rates were fair for the value. The service staff was exceptionally friendly at the front desk, and at the Club Room. Housekeeping did a very nice job, as well. The only issues were the fact that there was no ice bucket in the room, the ice machine was not in service and my request for an ice bucket with ice was confirmed with guest services, but never arrived. There was an issue with the a broken toilet, and the staff fixed it. The bar staff at the three I went to were very friendly and responsive. The food in Draft was fine.
0.5
This was one of my worst experiences I have had with a hotel. I was not able to honor my reservation because I came in to late. I then had to call hotels.com who could do nothing at 4 in the morning. I was made to rent another room in order to go to bed. They then tried to charge me for early arrival. After getting a manager Involved I got another room in a whole different tower with 1 bed. There was a mini fridge in the floor when you walked in. I had rented a city view queen. They did comp my parking and wave the early check in fee. I then had to go back and get a queen room that was still not my original and more expensive mind you.I left that afternoon as originally planned. I then had to go through over a week of submitting proof and even having to file a dispute with my bank to get my money back for the unhonored reservation.If I didn't already have another reservation with Sheraton I would not give them another dime. Which also shows their loyalty because I stay Marriot most of my stays. I also use hotels.com often this was ridiculous service.
2.5
We went for a little two day getaway. Loved everything about it !
Room 10/10..the city view was awesome
Food 10/10..we paid for breakfast,everything was delicious.. they also had so many other options of food for throughout the day
Bar 10/10…good drinks and food
Pool was nice and heated with city views ! Although we didnt get to use it 😞
The only downside was parking bc you have to pay, but its downtown so its expected.
Overall it was very nice and had everything we wanted !
4.0
Excellent staff at front desk and in restaurant. Room a little tired - could use a little TLC, cleanliness was sub-par. Not what was expected for price paid.
5.0
Good location but lot of noise due to heavy crowd
5.0
Very nice
4.0
Well done!
5.0
Great location in downtown.
5.0
It was good
1.0
Got double charged for my room, it took days to fix. Pushed my account into the negative. Not friendly to average people passing through. Confusing layout and obnoxious clientele after midnight.
2.5
Sheraton was great as always!
5.0
Great
5.0
Very nice property, clean and professional staff
5.0
Great property
5.0
Fantastic service and location in beautiful Downtown Dallas.
3.0
We asked for an early checkin and were told we could--but when we arrived, we were told that we'd have a $50 charge for the checkin. When we finally received our keys, no one escorted us to our room--it took several elevator tries and directions from staff, many of whom told us in perfect English that they didn't speak English, before we found our room on the higher floors.
5.0
Amazing had a blast
5.0
The staff was all very helpful
1.0
When I booked my room, the biggest factor was the amenity of the electric car charging availability. When I arrived to check in, not only was the staff uninformed about the EV charging process but also the attendant with the valet service had no idea where to find the car chargers and I was sent searching two garages. After finally locating the “charging stations”, it was apparent there was no way to charge without bringing my own charging plug in. Because of this inexcusable inconvenience, I had to drive to find a charger in the middle of the night in a thunderstorm. Not only that, because of the extra time spent, it was close to 2:30am before I was able to get in bed. The registration attendant could only offer a later check out time and no charge for parking. Both of these options were of little help since I would need to be leaving around noon the following day. Also the person I spoke to said that the amenity advertised for car charging “may” have been misleading. It was in fact incredibly misleading. Had I known before, I would not have stayed at the Sheraton Dallas. This was a terrible experience.
5.0
It was nice
5.0
My conditioner was empty and my parking never worked. Required far too much extra time to handle.
1.5
It took 7 minutes for the water in my shower to get hot. Reported the issue to the hotel, seemed like they couldn’t care less and never fixed the issue. Make sure you bring your charging cube, no usb charging ports in room and a cube is $38 in the gift shop. The hotel itself is nice enough but not the experience you expect when paying $300+ per night.
3.0
The hotel was average. I expected more choice when it came to dinning.
5.0
We only had an overnight stay but the bed was so comfortable and the bar just the right spot after our concert.
2.0
We booked an Executive Suite that was a bedroom with a full living room. Great for hosting get togethers. Overall well maintained but it’s an older hotel. There were a couple of room issues that occurred that were handled immediately.
Service and staff were outstanding.
5.0
All parts were connected to the various exhibit areas, ball rooms, and meeting rooms
5.0
I liked the location. I didnt leave the hotel because what I was doing was at there. It was convenient, I didnt like the use of the elevator system and the stairway. There were too many ppl to use the elevator and the stairway didnt access where we needed to go, which was in another tower.
5.0
I did appreciate they had the "birds' nearby for quick transportation.
2.5
Great room and choice of food and beverages.
5.0
Very clean, central location
1.0
The whole stay was a mess. The building was older, overpriced, and many of the staff members were exhausted, rude or indifferent. Easily the worst Sheraton I have ever stayed at. Skip the Sheraton Dallas and pick any other hotel - the Omni, the Hyatt, the Westin, anywhere but here.
5.0
Nice hotel will stay again
2.5
Beautiful hotel. Very clean. Cozy bed. Will definitely stay here again.
4.0
Your staff was some of best employees. AWESOMEExcellent PROFESSIONALS. IT WAS LACK OF CERTAIN AMENITIES MISSING AND PARKING COST OUTLANDISH.
5.0
Loved staying here. Everything we experienced while there (although a short stay) was great. Will stay again when in the area. Very clean and professional staff.
1.5
Only 2 elevators worked-very long waits to go up or down-packed elevators. Front desk staff could have been friendlier and more helpful. No shuttle
1.0
This was for my anniversary and we spent $500 for the night. The first room was small, musty, the lamps were broken so I had to get ready for dinner in the dark due to lack of time to change rooms, and the AC was ticking when it was running. We changed rooms and were put in the deluxe king. We were shocked to basically walk into an identical room 20 floors up. The only difference was the lamps. Nothing deluxe about it. We were told our $32 parking would be comped due to the inconvenience, yet when we left after check out we of course had to pay to leave the parking garage. We came back to our room from our events that evening to see multiple escorts walking with men in the lobby and sticky elevator floors. For this to have been a luxury hotel price, we got a motel 6 experience with a view of downtown Dallas. Didn’t even get free breakfast and we didn’t want to hand over another $50 for what probably would’ve been a mediocre breakfast buffet. We checked out at 8 am. Not what I had imagined for my 11th anniversary. Disappointing to say the least. The room doesn’t look anything like the pictures advertised. We will never be back.
FAQs
How much does this hotel cost compared to others in Dallas?
The average price for a rental in Dallas is $152 per night. This rental is $61 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Dallas Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Dallas Hotel. Enjoy the water!
Is Sheraton Dallas Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Dallas Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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