Novotel Bali Benoa
Hotel in Kuta Selatan
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly fun on the beach, with 3 outdoor pools
Catch some rays on Novotel Bali Benoa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Housekeeping is available on request.
Novotel Bali Benoa offers 187 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.
Catch some rays on Novotel Bali Benoa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Housekeeping is available on request.
Novotel Bali Benoa offers 187 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Kuta Selatan
Available Rooms
Beach Cabana, Beach Wing, Garden View
1 Double • 527 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed (Garden Wing)
1 King • 452 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)
1 King • 473 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Single Beds (Garden Wing)
1 Single • 452 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Family Room, Multiple Beds (Garden Wing)
1 King • 1 Bunk • 581 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
10.0
Novotel Bali Benoa is an absolutely gem, we liked their facilities, breakfast selection, cleanness of the site and staff positive attitude from the guide who assist to cross the street to the front office desk.
The hotel is located in a seclude area of Nusa Dua perfect for families with children who seek quietness but also next to the action of water sports. Due to the distance to the main facilities in the area private transport is normally needed, the good shops and restaurants are located few kms away.
We had a great time at Novotel Benoa however I'd like to share an unusual case which called my attention. My kid wanted a cup of ice cream, we approached the shop only to realize that one scoop of it costed AUD $18, I thought at first that I was wrong with the conversion rate only to confirm that indeed that was the price, in my opinion that need to be reviewed. We also decided to visit the near by massage place due to the high costs of the therapy in the local facilities
10.0
Everthing was good
4.0
Novotel in Benoa was nice enough, but we enjoyed our stay at a smaller hotel in Kuta better. We found Novotel too expensive (which is a product of it being in Nusa Dua). We stayed there with our young children, but we found most of the other clientele were older folks, so we were worried about our children being too loud all the time. We also got a random knock on our door at 930pm one night from house keeping asking us if we wanted our bed made up (which was frustrating, because it woke our kids). I assume they accidentally came to the wrong room. Finally, while the room we stayed in was advertised as 2 single beds, the photos are a little misleading and they looked like 2 double beds (it was 2 single beds). Otherwise, the staff were very friendly and the hotel was clean!
8.0
Nice hotel great staff,clean,great pools. Lacked a bit of life in the evenings.
3.0
All good except toilet bowl was leaking....flooded part of the toilet bowl area. Must be careful as bathroom flooring majority is slippery when wet....pls fix it soon...
6.0
The property is in need of a serious upgrade, bathroom and toilet were clean but badly stained/scratched. Blinds were frayed and dirty.
The blind on the door fell off its roller and had to be fixed. On three separate occasions the lighting in tha hall and on the stairs outside my room which was a serious issue in terms of negotiating the stair case.
I was disappointed as I expected more from the photos which I saw on the website. The staff however were all lovely.
3.0
Good location and attractive price.
The room was clean and well equipped but the bed was terrible hard for my opinion...
Also I got stung by several mosquitos even though I didn't open the windows or door.
Overall a good place due to the nice breakfast and closeness to the beach.
8.0
Stunning ocean view, overpriced food, poor entertainment.
10.0
Excellent location near all water sports activities.
8.0
Nice property located at walking distance from shops and market
2.0
The room was for 2 persons and we booked for 4. My daughter slept in a coach that was very uncomfortable. We are supposed to sleep with my son ( 11 years old ) in our bed. We requested an extra bed and they want to charge us for that. UNBELIEVABLE!!! We went to the front desk to complain. They also leave 2 cups 2 glasses. Everything as we were only 2 persons. We travel a lot all over the world. Never happens this to us. We will never choose Novotel again.
5.0
My stay was excellent and enjoyable and will return to the hotel in the future
10.0
The staff at Novotel Bali benoa are incredible everyone goes above and beyond to make sure you’re comfortable and have everything you need. The hotel itself is gorgeous fantastic pools a private beach that offerers water sports anything you could ask for in a beach holiday is catered for.
10.0
Great kids club. Staff are incredibly helpful and warm & welcoming. Rooms very comfortable.
10.0
Beautiful pool area lovely staff
10.0
Nice feel
10.0
Facilities, pools, dining options, room and staff were all brilliant. Would definitely stay again.
8.0
A very nice property as you would expect from Novotel. The room was clean & tidy & the grounds were immaculate. One thing we did find was that the room had a musty smell to it that only ever appeared after we had been out for the day. We also found that some of the facilities were a little tired. The pool table had broken cues, so made playing there a little harder, but manageable. The pools were amazing & we spent most of the day in the one at the beach.
10.0
The staff were incredibly attentive, always smiling and willing to help. They genuinely wanted us to have a great day/breakfast/holiday etc. The breakfast is fantastic, pools are lovely, just the right amount of restaurants, shops and massage salons in walking distance. Unfortunately kids can tend to take over the pools.
6.0
I have stayed in multiple resorts in bali and unfortunately this did not meet my expectations. Staff wasn't as friendly, i haven't finished my breakfast and my table was given away. All my room pillow cases either have a black stain mark or it's not changed ( it has a foul smell ). On top of that, on my first day of check in my room tap / shower water was off. Once they turned it back on the water was completely brown for hours.
10.0
Staff are amazing
Amenities are next level
Didn’t want to go home
10.0
The staff made our stay very relaxing and comfortable. Devi and Maya especially well done
8.0
The hotel was clean, well decorated with friendly and welcoming staff.
Location was good but hotel needs to promote dining options more, and perhaps introduce 'happy hours' to encourage guests to dine in tbe hotel.
Overall a good option for a stay in Bali.
10.0
Fantastic hotel. Breakfast buffet is great. Kids loved the pool.
We come back again
8.0
Good value for money.
10.0
Stayed with family for 4 nights. Very quiet place. Recommended for families.
10.0
the staff was very friendlly. didnt like the food at the restaurant
4.0
I like that it is near the beach. The rooms were spacious. I love the bathtub. What i didnt like is there were insects in the room as its near the beach. Travellers who love nature won't mind the insects i guess. Haha.
2.5
We travelled as a party of 5, 3 adults & 2 children (7 & 5). We stayed from the 27th December to the 10th January. What an amazing hotel & holiday. The rooms are just like the pictures and the place is even more amazing in real life. We always had plenty to do as the hotel has lots to offer. The swimming pools were great and not to crowded which was lovely. No worry about sun beds as there is plentiful. We booked to attend the "New Years Eve Party (Hogmanay for us Scots). This was am amazing package and the entertainment from start to finish was worth every penny. We definitely started the new year off with a bang. All the staff were kind, friendly and very helpful, which makes this hotel definitely 5 star to us. We will definitely be back again, once we have saved up for the flights :) :)
5.0
We travelled as a party of 5, 3 adults & 2 children (7 & 5). We stayed from the 27th December to the 10th January. What an amazing hotel & holiday. The rooms are just like the pictures and the place is even more amazing in real life. We always had plenty to do as the hotel has lots to offer. The swimming pools were great and not to crowded which was lovely. No worry about sun beds as there is plentiful. We booked to attend the "New Years Eve Party (Hogmanay for us Scots). This was am amazing package and the entertainment from start to finish was worth every penny. We definitely started the new year off with a bang. All the staff were kind, friendly and very helpful, which makes this hotel definitely 5 star to us. We will definitely be back again, once we have saved up for the flights :) :)
4.0
I have been bali over 15 times! this is one of good experiences,except one or two staffs thought us are Chinese with different treatment .most of staffs are excellent !
5.0
very good, friendly staff and really enjoyable location
2.5
We really love this place, and would always choose to stay here for a few nights whenever we come to Bali. The staff are friendly, the atmosphere is chill, it's close to lots of beach activities and has a wonderful pool for kids of all ages. A really nice place to stay.But, all that comes at a cost. Checking in at this hotel is always, always terrible. Worse than terrible.They have, at various different times: completely lost our reservation, totally forgotten to pick us up from the airport, and refused the included breakfast for one kid in our party but not the others. There is always confusion between the hotel and the online booking sites as to whether you actually have a reservation, and if you don't bring your own paperwork to check in, you are in real trouble. We tried actually phoning the hotel from Australia before arriving this last time and it didn't help one bit.Also, it seems they have very weird rules at different times for when someone is a child or an adult. To book a room, it's 18. For included breakfast, it's 17. For dinner, I think it's 15. Unless it's a buffet, then I think it's 13. There is no consistency or reason involved here; it's entirely arbitrary. Just choosing "breakfasts included" for your online booking will not work.We usually expect to spend an hour just checking in. It's seriously awful. But after all that, it really is a lovely place to stay. Just budget a couple of days to recover.
5.0
We really love this place, and would always choose to stay here for a few nights whenever we come to Bali. The staff are friendly, the atmosphere is chill, it's close to lots of beach activities and has a wonderful pool for kids of all ages. A really nice place to stay.
But, all that comes at a cost. Checking in at this hotel is always, always terrible. Worse than terrible.
They have, at various different times: completely lost our reservation, totally forgotten to pick us up from the airport, and refused the included breakfast for one kid in our party but not the others. There is always confusion between the hotel and the online booking sites as to whether you actually have a reservation, and if you don't bring your own paperwork to check in, you are in real trouble. We tried actually phoning the hotel from Australia before arriving this last time and it didn't help one bit.
Also, it seems they have very weird rules at different times for when someone is a child or an adult. To book a room, it's 18. For included breakfast, it's 17. For dinner, I think it's 15. Unless it's a buffet, then I think it's 13. There is no consistency or reason involved here; it's entirely arbitrary. Just choosing "breakfasts included" for your online booking will not work.
We usually expect to spend an hour just checking in. It's seriously awful. But after all that, it really is a lovely place to stay. Just budget a couple of days to recover.
4.0
The staff and the service in the hotel was amazing. Everyone very kind and helpful, prompt to any needs.All the amenities well looked after. Clean room, pool. Very good food, specially breakfast. Good options to eat in as well. Just a little expensive which makes you consider having dinner outside the hotel. Not ideal when you have kids.The hotel lacks room with comfortable beds for children and infants. A family of 4 if not allocated on the bigger rooms will have to share the bed with a child.Kids pool is very shallow .40mts and bigger pools over 1.20mts, so bigger children must have inflatable toys and be supervised.I’d definitely return though considering location and facilities. Walk distance from many restaurants, supermarket and easy location for cheap transport.
4.0
The staff and the service in the hotel was amazing.
Everyone very kind and helpful, prompt to any needs.
All the amenities well looked after. Clean room, pool. Very good food, specially breakfast. Good options to eat in as well. Just a little expensive which makes you consider having dinner outside the hotel. Not ideal when you have kids.
The hotel lacks room with comfortable beds for children and infants. A family of 4 if not allocated on the bigger rooms will have to share the bed with a child.
Kids pool is very shallow .40mts and bigger pools over 1.20mts, so bigger children must have inflatable toys and be supervised.
I’d definitely return though considering location and facilities. Walk distance from many restaurants, supermarket and easy location for cheap transport.
4.0
Staff very very friendly. Great for kids. Garden Wing linen was old and needed renewing as looked dingy.Tropical Terrace was lovely.
1.0
The check in was hard, it took for ever for someone to check in. We waited for almost 30 minutes to check in!!
The biggest shock that came was on reaching the rooms!! This hotel was booked for it is beach view and direct access. But when we reached the room we were in for a ruse shock. The entire rooms are on the other side of the side with absolutely no beach access or view.
We had 3 rooms, in two rooms the air conditioning was even functional. It took 20 calls and 4 hours for these guys to change rooms.
The toilet in the rooms were filthy, The linen were old and soiled. No towels.
When we asked for the duty manager, the guy never bothered to come online but sent a some crony. Only when we threatened to leave and demanded a full refund did they acted but it took them over 4 hours!!
Hotels.com is useless when it comes to handling these situations. Makepmytrip or other portal act quickly as they have a working and efficient call center / hepline
0.5
The check in was hard, it took for ever for someone to check in. We waited for almost 30 minutes to check in!!The biggest shock that came was on reaching the rooms!! This hotel was booked for it is beach view and direct access. But when we reached the room we were in for a ruse shock. The entire rooms are on the other side of the side with absolutely no beach access or view.We had 3 rooms, in two rooms the air conditioning was even functional. It took 20 calls and 4 hours for these guys to change rooms. The toilet in the rooms were filthy, The linen were old and soiled. No towels. When we asked for the duty manager, the guy never bothered to come online but sent a some crony. Only when we threatened to leave and demanded a full refund did they acted but it took them over 4 hours!!Hotels.com is useless when it comes to handling these situations. Makepmytrip or other portal act quickly as they have a working and efficient call center / hepline
5.0
We were very happy with our stay. Nice hotel and staff. Our room was great. Pools were great to. Prices in the hotel restaurant was expensive (5 times the prices on the street outside). The breakfast was good, a lot to choose from, but they didn’t have any handsanitizer and everyone we talked to was sick, either “Bali belly” or flue, since the it was a buffet it didn’t feel good sharing the cutlery. Not many mosquitoes, and they did spray 3 times a week, good. One thing that made me disappointed/sad was a tour they recommend “turtle island” it is not at all what you would think by the name, it’s a horrible place where animals are in small dirty cages. They had a boa with tejp around the mouth, and yeah much more horrifying things. My conscience was eating me for days.... brought my two kids there to, gah . The hotel should not support a place like that is my belief.
FAQs
How much does this hotel cost compared to others in Kuta Selatan?
The average price for a rental in Kuta Selatan is $69 per night. This rental is $34 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Bali Benoa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Bali Benoa. Enjoy the water!
Is Novotel Bali Benoa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Bali Benoa?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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