Embassy Suites by Hilton San Juan Hotel & Casino
Resort in Carolina
3-Star Resort
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Family-friendly Carolina resort in Isla Verde with a casino
Along with a casino, this smoke-free resort has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Along with a casino, this smoke-free resort has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Carolina
Available Rooms
Suite, 1 King Bed
1 King • 450 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Double Beds
2 Double • 450 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed (Top Floor)
1 King • 450 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Double Beds (Top Floor)
2 Double • 450 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms, 2 Bathrooms
1 King • 2 Double • 450 ft²
Sleeps 8
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
The rooms are pretty typical for Embassy. Clean and spacious. Front desk staff was very nice and accommodating. The best part was the beautiful pool area! Huge and tropical with a pool bar.
1.5 / 5.0
The customer service was good. The quality of the room was less than average. It smelled like old cigarette smoke. The bed was VERY hard and uncomfortable. Their were stains on the furniture. The restaurant at this location was very good.
2.5 / 5.0
My stay was great. This is the third or fourth time i have stayed here.The room was comfortable and alwats kept clean. The front desk personnel was attentive, especially a young woman by the name of Neiyarlis (i hope i have the spelling correct)
2.5 / 5.0
Excellent service.
1.0 / 5.0
Room blankets was scratchy and uncomfortable. Internet speeds slow impossible for remote work. Front desk indifferent and unhelpful
2.5 / 5.0
Excellent service
2.5 / 5.0
We really enjoyed our stay there. The manager helped us checked in love the room enjoyed the area.
2.5 / 5.0
Good location and friendly staff. The room was spacious and very clean.
0.5 / 5.0
I stay one nigh the room wasn’t for the price I paid for I don’t like it at all … I stayed before in embassy hotels and this one was the worse one .. my first time ever I left a bad review
2.5 / 5.0
Good hotel near the airport. The suits are spacious with a door making it one bedroom. Only rain shower (no tub) so not good for infant. The breakfast is basic but good enough (Omelete made to order) scramble eggs, potatoes, pan cakes. Overall a good hotel to stay near the airport.
2.0 / 5.0
Enjoyed our stay. The room was clean, and the bathroom was renovated. One perk we enjoyed was it was a close walk to the beach. We had dinner one night by the bar and the hamburger was really good. We will definitely be back.
1.5 / 5.0
We’ve stayed here many times, but this last trip didn’t go so smoothly. First, half the power in the room went off after trying to turn on a bedroom lamp. Then close to midnight the ceiling started leaking and we had to gather up our things and move to another room. Staff was great, but facilities let us down this time. Also, in the morning at breakfast coffee was cold and juice machine was not working. Tried to get a hot coffee at The Eatery but their system was down.
2.5 / 5.0
We loved our stay at this place! Even though it wasn’t technically a resort, it felt like a resort like stay at a more affordable price! We loved the pool, pool bar, happy hour with two free drinks they did each night, and the delicious breakfast buffet! The rooms were also super clean, spacious, and comfortable. We would highly recommend this place to anyone looking to stay in the San Juan area. Also, the beach was just a short walk away. The beach chairs and umbrella this hotel provides made for a very relaxing time on the beach!
2.5 / 5.0
Embassy Suites was a very nice place to stay for our business trip. The hotel was conveniently located, clean and the staff were very helpful. Our only complaint is that the hotel wastes too much energy with excessively cold air conditioning. The temperature outside was only in the 80s, but the lobby and eating area was so cold there was condensation on the windows. Also our room temperature when we arrived was 62 degrees. We turned off the AC. Running AC at such a low temperature wastes energy and actually makes people uncomfortable. The hotel could save money and the environment by not keeping the indoor AC so cold. Otherwise very nice.
John
2.0 / 5.0
Our stay was good.only problem was thst thr room wss too small and didnt have a libing room which is what ee usually get at the embassy hotel in catalina
2.5 / 5.0
Great location! Short walk from beach and restaurants. Hotel provided umbrella, chairs and towels for beach day.
Beautiful grounds and pool! Wish I could have stayed longer
2.5 / 5.0
I have always had good experiences at embassy suites. My only complaint was the long lines at check-in and check-out.
2.0 / 5.0
Requested a pool or ocean view had a parking lot view
2.5 / 5.0
Nice room. Great view. Some minor maintenance issues. Hotel is undergoing renovation so some minor disruption. Food is good. Lots of options. Evening reception is a bonus!
2.5 / 5.0
The stay was great. Breakfast was very good, could have been a little more variety day to day. Room, common areas and pool very clean and well maintained. Staff was very helpful and extremely friendly. Would definitely return!
2.0 / 5.0
I genuinely enjoyed my stay. It waa great for my family. My only complaint is that they need to do away with the carpets. This hotel encourages pool and beach activities without so much as a balcony to hang clothes to dry. Once the AC is off the mildew smell is on.
Fresh omelets were a plus to their continental bkfast.
2.0 / 5.0
We stayed here almost 10 years ago and it literally hasn't changed since.
Rooms were the same and there was some water damage to the room. They are undergoing renovation. Looking forward to a new look. Would love to return.
5.0 / 5.0
I have stayed here before. Love everything about it.
5.0 / 5.0
Joel provided great service in the restaurant/bar area. Great overall concept.
4.0 / 5.0
Fast check in, great welcoming staff. Every staff member we met was friendly. The property structure, like pool area, outside patio, the kids pool… need attention and caring.
5.0 / 5.0
This place was amazing staff were friendly and the facilities were super clean
5.0 / 5.0
Beautiful hotel, friendly staff, good food.
4.0 / 5.0
Hotel was very nice. The hotel room is too cold & no heat.
2.5 / 5.0
Great stay! Casino was fun and hotel was near what we needed.
3.0 / 5.0
Overall good but room could smell better
1.0 / 5.0
Please note the following details about my recent hotel stay:
This hotel is currently undergoing renovations. Upon checking in, the front desk attendant assured me that the noise from the renovations would be minimal. However, there was an excessive amount of noise coming from the room above, with high decibel levels. The drilling and demolition work started at 8 am every day and lasted until 10 am. When I asked the front desk attendant if the drilling could start after 10 am to minimize disturbance, she informed me that the renovations were on a fixed schedule. I expressed my concern about the early morning noise disrupting guests who were still sleeping, but the schedule couldn't be adjusted.
In addition to the noise issue, the pool was not well maintained. There was debris floating on the surface, including pineapple remnants from drinks and unsupervised children behaving recklessly. Unfortunately, I developed a rash after using either the hot tub or the pool, making me regret my decision to swim. On a positive note, the food at the restaurants was good, and the staff was friendly. While the property has potential, it is clear that maintenance is lacking.
4.0 / 5.0
Excellent breakfast, amazing staff, great food, close to the airport and beach!
5.0 / 5.0
Enjoyed our stay. Staff were friendly and responsive. Room was clean and comfortable with good amenities.
5.0 / 5.0
Everything was fine, just one thing, I didn't like the mosquitoes, I came back with a bite. But thank you very much.
2.5 / 5.0
Everything was good , super comfortable and the service was excellent !
5.0 / 5.0
Just liked the property
5.0 / 5.0
Very safe place
2.5 / 5.0
Great experience very nice. Will definitely stay again when I come back to PR
2.5 / 5.0
All very pleasant!
5.0 / 5.0
Staff friendly and clean
FAQs
How much does this resort cost compared to others in Carolina?
The average price for a rental in Carolina is $193 per night. This rental is $49 above the average.
Is parking included with this resort?
Parking is not specified as an available amenity at Embassy Suites by Hilton San Juan Hotel & Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Embassy Suites by Hilton San Juan Hotel & Casino. Enjoy the water!
Is Embassy Suites by Hilton San Juan Hotel & Casino pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Embassy Suites by Hilton San Juan Hotel & Casino?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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