Courtyard by Marriott New Orleans Covington\/Mandeville
About this hotel
Suburban hotel with fitness center and business center Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request. Courtyard by Marriott New Orleans Covington/Mandeville offers 141 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided on request. An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
Gym / Fitness Center
Garden
Map of Covington, LA
Hotel in Covington, LA
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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$$$$
Reviews
4.2/5.0
Excellent(574 Reviews)
4.0
The customer service agent—Leslie was extremely patient, friendly, helpful, and kind. She assisted me with issues concerning my reservation that took about a hour to resolve and I just couldn’t believe how pleasant and patient she was with me during the entire process while juggling other tasks and assisting other customers that walked up with needs. This field can use more people like her! Good customer and Kindness makes a difference and goes a long way with a person, as you never know how it might impact the life of another!
Con’s-
I do believe the cleanliness of the hotel could be taken up a couple of notches. As I made to the elevator on the way to my room, I was advice that someone vomited in it and at that moment there were 2 gentlemen cleaning however, it was half cleaned. The vomit wasn’t completely mopped from the floor and It was all over the wall and upon checking out this morning, I couldn’t help but to notice that the elevator looked the same as when I arrived. Also, the room was pretty dusty and fingers prints were everywhere to which I cleaned but Overall my stay was comfortable.
5.0
Great place to stay.
5.0
The room was very clean. The staff were extremely friendly and polite. The breakfast Bistro was not worth the money.
5.0
Comfy bed and bedding. Room was updated. Hotel grounds were nice with lots of mature trees. Elevator slow.
4.0
I left dress pants hanging in the closet upon checkout. When I called for them later that day, and the room wasn't rented out, they said they couldn't find them... the staff stole them because they are not back in my closet., I even left a tip in the room, extra bottled water and beer and seltzers in the fridge for them. The chairs in the room were small and uncomfortable Other than that, everything else was GREAT.
5.0
Our receptionist was very informative and friendly.
5.0
Very short stay after a long drive, but the room was great. Comfy bed and everything needed for a short stay. Wait staff was very friendly at breakfast
3.0
No microwave in any rooms.
Tap water smells and tastes swampy.
No bottled water in room for coffee maker
5.0
Stayed here 1 night. It was nice and clean, staff was very friendly. The bed was a little hard but it was overall an amazing stay.
5.0
It was very good and nice clean room staff friendly.
10.0
First time and enjoyed it.
4.0
Everything was ok, the room did have a different odor. The biggest irritation is the double charge on my card that is yet to be resolved. I got this room through Expedia and paid through them. I was given a 0 balance on my receipt since it was charge through a third party but then charged my room to my card that was supposed to be used only for incidentals. Was told this was your mistake but is still yet to be paid back to me. Making me question if I will use a Marriot again.
10.0
It was amazing I loved everything!
3.0
Just stayed overnight and had little interaction with the staff...my room was great and had a little balcony.
1.0
The room that I was put in was not cleaned before my stay. I was locked out of my room in the middle of the night and they were not able to assist me in getting back in my room. They gave me 4 new keys and ended up putting me in a smaller, not so nice room. I was unable to get my belongings that were locked in the first room until 8 AM when I needed to be at work at 7 AM. Do not recommend!
6.0
Bathroom was dirty
8.0
No food nearby. Food set up at hotel was the worst I have seen in a long time.
3.0
Our stay was great, the room was clean, bed was comfortable. The over all hotel was great, close to shopping and food places. Great location easy access to the highway.
10.0
Very nice safe and comfortable
10.0
Staff was excellent. Shout out to Shanda It was a pleasure interacting with her .
2.0
False advertising about breakfast did not get Starbucks coffee. You get drip coffee with no cream opinions half and half or milk. Waisted my money and intelligence
4.0
We stayed in a king suite, but the rooms are incredibly dated. Felted like we walked back in time. If that was the only negative, I think we would have been fine. The front desk staff and onsite bistro bar is really nice, but what made the trip poor was the housekeeping. We stayed at the hotel for 8 days and only had our room serviced twice. They forgot to come back after the first servicing and we kept having to visit front desk every night for towels and washcloths, soap refills, coffee, and etc. It took multiple nights of doing this and asking staff why our room kept getting skipped before they finally escalated to management and serviced the room again on our last day before we left. However, even then, still no vacuum or cleaning done. Just towels replaced and bed made. I felt this property was really lacking in room quality and cleanliness from housekeeping. Would not recommend.
5.0
Room was fine. Problem with someone checking out as us and causing us to waste time at front desk. Expensive breakfast at their "bistro." Wouldn't stay here again if there was a comparable alternative even though it had a pool and nice gym.
5.0
Easy, quick checkin & receptionist very nice.
3.0
Customer service was excellent. Hot tub was cold and they immediately sent maintenance to repair. King room with balcony was spacious and clean. Was great for a cuples weekend trip. Would recommend.
5.0
Ronda at the front desk was very personable and got us checked in right away. The room was nice and clean. Check out was a breeze.
10.0
Stayed many times
5.0
We were only here one night, but everything was great! We were in town visiting family.
4.0
The hotel looked and smelled clean. Everyone was very nice and helpful with lots of dinning choices close by.
3.0
It was a good stay.
3.0
Two night stay for a funeral. Hotel is comfortable and clean. It has a bar /bistro in the lobby which is a nice touch. Our King room was not ready so we opted for a 2 Queen room which was fine. Not a fancy hotel but very serviceable
3.0
Great Room with an almost completely private balcony! Hotel is huge very easy to get to get yourself lost inside!
5.0
Could smell the fresh cleaners when walking into room, A . The only think I could knock is I wish the AC cooled the room off a tad more. Don’t get me wrong it kept the room at a fine temp, but I get super hot at night and could’ve used it just a bit colder. Other than that everything was great. Definitely will re-book upon coming back in a few months.
3.0
Extremely friendly and helpful staff as to recommendations for local cuisine
4.0
Property was beautiful. Area around the property was wonderful with lots of geese a Starbucks within walking distance. The hostess at the front desk was not to great. She asked a lot of questions that the relevance of were starting to raise suspicions in our ability to pay or just our being there in general. The hostess said that they were just company questions that they have to ask are their guest. Oddly the Courtyard Marriott that I had just left that morning in San Antonio didn’t ask those types of questions.
2.0
The hotel was older but clean. Suited our needs for a place to stay on our road trip.
5.0
Walk to Don’s Seafood restaurant.
5.0
Friendly, helpful staff. Quiet and relaxing stay.
5.0
Nice cool, clean rooms.
3.0
Great
FAQs
How much does this hotel cost compared to others in Covington?
The average price for a rental in Covington is $136 per night. This rental is $26 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott New Orleans Covington\/Mandeville. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott New Orleans Covington\/Mandeville. Enjoy the water!
Is Courtyard by Marriott New Orleans Covington\/Mandeville pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott New Orleans Covington\/Mandeville?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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