Hotel staff was wonderful. Everyone was so friendly and helpful. They made our daughter’s graduation weekend special with extra freebies and lobby decor. The rooms are very spacious.

Very friendly. Big rooms

Great front desk staff. Quiet and easily accessed property.

Wonderful. Kind front desk people, and the room was clean. Breakfast was much better than other hotels I’ve stayed at.

Everything was wonderful.

The property was clean and nice.

Super convenient location to Penn State University. Very spacious room and excellent staff.

Interactions w/ the staff was not great.

The hotel is a great place to stay.

Great location for us and easy access to amenities.

Customer service was excellent. The front desk staff was friendly and helpful and the staff taking care of the breakfast buffet did a great job. I didn't have any interaction with the maid service staff, but the room was clean and quiet and had everything we needed, and the bed was comfortable. Good parking, convenient location for walking.

It was convienent to the university it does need renovation. Breakfast was very good and the cook was extremely friendly.

We had a great stay at the Residence Inn. The room was clean, quiet, and had plenty of space. We would absolutely stay again.

A wonderful place to stay!!

Clean and spacious room. Need clock display

I liked the friendly staff and the proper size of the room size.

This is the second MAJOR ordeal I have had with this particular property. This past Saturday I received a text at 3:37 pm telling me I no longer had a room for that day!! I was attending the Blue White game with my family and we were looking forward to our stay. They put me up next door but the room wasn't as big and we did not have a kitchen area!!! Who gets bumped AFTER check in time. The previous time was Graduationo weekend 3 years ago - We had no working toilet in our room and were told we would have to use the lobby for the weekend!!!! For $1500 - no bathroom!!!!! Awful customer service!!!!

The staff were very helpful and our room was clean and ready for us.

Overnight stay to drop off our son at Penn State Michael at the front desk was awesome! Wish everyone had his enthusiasm.

Pool was great for my nieces and nephew

Very nice

Was fine and convenient especially with a pet

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This location covers all of the basics: friendly and helpful staff, and a clean room. Being a Residence Inn, it did lack some things we were expecting like dish soap, kitchen towels, and a few other bathroom basics. The pots and pans were very old and we would not have use them for cooking. The gym was nice and clean, but the treadmill‘s are in really bad shape if you’re looking to work out. We didn’t use the pool area, but we also didn’t see anyone maintaining it and it didn’t look exceptionally clean. Overall, it was a fine stay but not exceptional.

it was clean and convenient

It’s such a nice room; I wish I was staying longer!

Hotel is fine-good location but limited parking. I was here for 5 days and every day had to go to the front desk to ask for something-hand soap, shampoo, dishwasher soap, kitchen towel. My bed was made every day but nothing was replenished.

Enjoyed breakfast each day. Just far enough from campus to be quiet, but close enough to visit the campus.

First let me say positive: Staff was very polite, kind, helpful. Beautiful lobby and grounds. Then we had to switch rooms because room we were first in had dry pee under the toilet lid, black mold growing under the the toilet bowl rim, rust in tub, smudged lip stain on a clean glass, dog hair in clean bowls and clean utensils. The cleaner room that we switched to, while it was much cleaner and it had a comfy bed, here’s what was miserable: Bedding was thin for late October. Had to ask front desk for extra blankets. Small mold marks on bedroom curtains. Tub backed up with water as I showered to about an inch high and as a result some type of sandy brown dirt formed near the drain. My husband investigated and found tissue stuck in the drain but even after he removed the tissue the shower still flooded. Toilet got clogged and we had to ask for a plunger which fixed the clog. Dust on top of bed frame was like 1/4 inch thick which says no one has deep cleaned the place for months. Which explains the poor maintenance in the bathtub. Coffee at the lobby was lukewarm and tasted like watered down coffee. Three times I went there the creamer was low on cream. One last complaint, the closet and bedroom doors were hard to open. Had to yank them or push them to open/close. Pretty pricey to stay for the low quality experience. What really surprised me was the coffee. It’s easy and cheap to make good coffee. How’d they get that wrong?

Great stay

Great stay

Just disappointed that the room was not very clean. Bathroom and kitchen area looked like it had a quick wipe down and no cleaning products were used. An empty toilet paper roll was in the bathroom and no extra roll of toilet paper was left. No vacuum was ever used. Night tables and desk where never wiped down either. Thank goodness I bring my own sanitizer wipes with me. Really disappointed with this particular location. Not worth the money at all.